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I'm Ozair from Amazon.in and this is in regard to your recent correspondence with us for the Order 403-7749477-1425901.
I'm sorry to know you're facing issues with your order as it has been delivered in a damaged state.
This certainly shouldn't have happened and I apologize to you for facing such an issue with your order.
In order to help you with this, I kindly request you to please help us with a snapshot of the broken box so that we can assist you further with this.
If you need more help with this, here's how you can reach us:
https://www.amazon.in/contactus
You have a good day ahead!
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Hello,
I'm Ozair from Amazon.in and this is in regard to your recent correspondence with us for the Order 402-5173538-1832307.
I'm sorry to know you're facing issues with your order as you've received an empty package.
This certainly shouldn't have happened and we're sorry about the experience you've faced with the order.
To help you with this, we have updated the issue to the investigations team so that we ascertain as to what exactly has happened with the order.
Please know that it is necessary to complete the investigations so that we can work on improving your shopping experience with us.
Hence, I humbly request you to please allow 3 - 5 business days of item so that we can assist you further accordingly.
We truly appreciate your cooperation.
If you need more help with this, here's how you can reach us:
https://www.amazon.in/contactus
You have a good day ahead!
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