Notes

I'm sorry for trouble. Are you referring to:

I'm sorry for trouble. May I know the order number?

Would you mind if I take a minute or two to check this issue for you?

I have created a replacement order for you.



Refund if could not be delivered by:

You are welcome. Pleasure is all mine.

Please click on below link for UPS Drop Off label:

Please give me a moment to review the previous correspondence.


Once item is received, funds will be credited to your original form(s) of payment and may take 3-5 additional business days to process.

Once item is received, funds will be credited to your Amazon GC balance and are generally available within 1 hour.


I have processed refund. Funds will be credited to your original form(s) of payment and may take 3-5 business days to process.

I have processed refund. Funds will be credited to your Amazon GC balance and are generally available within 1 hour.

You are welcome. Pleasure is all mine.

Its my pleasure to help you.

Is there anything else I can assist you with today?

Please click on the "End chat" button at the upper right corner of this window.

We appreciate your business and look forward to serving you again in the near future.

We know this is not the customer experience that you have come to expect from Amazon, and apologize for the inconvenience it has caused. We are taking steps to ensure that the issue will not happen again.


One/Two Day Shipping means that package will be delivered in One/Two Business day as soon as it ships out.

I'm sorry that carrier has marked the package as Undeliverable . Sometimes carrier accidentally scans package as Undeliverable when it is still on the way. I'll give a feedback of this to my team and assure this will not happen again. For now if you want I can refund $10 as an apology and assure it will be delivered by Tuesday, May 23, 2017. Would it be good?

I'm sorry you didn't receive your package, even though tracking says it's been delivered. Sometimes carrier accidentally scans package as delivered when it is still on the way. For now if you want I can refund $10 as an apology and assure it will be delivered by Monday, May 22, 2017. Would it be good?


If carrier fails to deliver the package we will process full refund or a replacement.


I'm sorry you didn't receive your package, even though tracking says it's been delivered. I'll give a feedback of this to my team and assure this will not happen again. If now if you want I can create a replacement order or I can refund full amount paid by you. Which would you prefer?


I'm sorry you didn't receive your package, even though tracking says it's been delivered. I'll give a feedback of this to my team and assure this will not happen again. For now if you want I can process full refund for this shipment. Would it be good?



I'm sorry that carrier has lost the package in transit. I'll give a feedback of this to my team and assure this will not happen again. If you want I can refund full amount paid by you. Would it be good?

I'm sorry that carrier has lost the package in transit. I'll give a feedback of this to my team and assure this will not happen again. If now if you want I can create a replacement order or I can refund full amount paid by you. Which would you prefer?


I'm sorry that carrier has delayed the package. I'll give a feedback of this to my team and assure this will not happen again. For now if you want I can refund $[5] as an apology and assure it will be delivered by [Tuesday, May 23, 2017]. Would it be good?


I'm sorry that carrier has delayed the package. I'll give a feedback of this to my team and assure this will not happen again. For now if you want I can refund $[5] as an apology and assure it will be delivered by [Tuesday, May 23, 2017]. I'm also making a follow-up on this and if carrier fails to deliver the package by this date I'll process full refund and also send you an email so that it will not be needed to contact us back. Would it be good?


I'm sorry that carrier has delayed the package. I'll give a feedback of this to my team and assure this will not happen again. For now if you want I can refund $[5] as an apology and assure it will be delivered by [Tuesday, May 23, 2017]. I'm also making a follow-up on this and if carrier fails to deliver the package by this date I'll process full refund and also send you an email so that it will not be needed to contact us back. You can keep the package as goodwill gesture from Amazon if carrier delivers the package later. Would it be good?


I'm sorry, as I can check this is a seller item. Because sellers' inventories are constantly changing, we can't replace items sold by them that are Fulfilled by Amazon. However if you want you can place a new order with fastest shipping and as soon as new order ships out I'll refund the shipping charges. Would it be good?

I'm sorry, as I can check this is a seller item. Because sellers' inventories are constantly changing, we can't replace items sold by them that are Fulfilled by Amazon. However if you want I can refund full amount for this item and you can again place a new order. Would it be good?


We'll pay the return shipping costs if you're returning eligible items. For other products, we'll pay the return shipping costs if the return is a result of our error.



Hello,

As promised on chat I have processed refund of $[10]. Funds will be credited to your original form(s) of payment and may take 3-5 business days to process.

On the date the refund is completed, we'll send you an e-mail confirming the date, amount and payment details. After receiving this confirmation e-mail, you can view the refund details on the Order Summary in Your Account (http://www.amazon.com/your-account). Completed refunds will appear at the bottom of an individual order summary page.

Hope this helps. We look forward to see you soon.



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