Notes

Hello, my name is Ankush. How may I help you?

****************************************************************************************
APOLOGY
I am sorry for the inconvenience as your device is not charging.
I am sorry for the inconvenience caused to you.
we didn't mean to cause you so much trouble.
I am sorry for the inconvenience as your device is frozen.
I am sorry to know that.

****************************************************************************************
ASSURANCE
Please do not worry, I'll surely do my best to assist you with.
Please be assured that I will surely do my best to fix this for you.
Please confirm when you'll be done with the provided steps.

****************************************************************************************

*********************************8
SPECIAL OFFERS
As per amazon's policy amazon charges $15-20 for removal of these special offers.However,as an exception I will remove them from your device for free.
Please allow me a minute while I remove the Special offers from your kindle without any extra fees.
Thanks for your patience.
To help you with this, I've removed the Special Offers from your device.
Please check and let me know if they are gone.
Please make sure, your device must be connected to WiFi.
****************************************************************************************
RESENT
To help you with this, I have sent this book on your kindle app.
To help you with this, I have sent this book on your kindle device.
Please check and let me know if the book is downloaded or not.
Please make sure your kindle is connected to WiFi.
Please make sure your kindle app is connected to Internet network.
****************************************************************************************
HARD RESTART
1.Press and hold the power button for a full 40 seconds.
2.Please do not release the button before 40 seconds even if the screen goes blank.
3.Release the button after 40 seconds.
If the device doesn’t restart, release the Power button and then press the Power button again to turn on the device.
Lets restart your kindle device.
Restarting can solve problems you're experiencing with your device.
Once your device is turned on, please check and let me know
Connect the device to a power adapter, if available.
This can be either a power adapter or a computer via USB.
Devices can freeze if a lot of a software is being used at the same time. Restarting the device release memory space, which may solve the problem

Once your device is turned on, please check and let me know if it is working or not.

****************************************************************************************

CLOSING.
You're most welcome!
Your appreciation gives us strength to help our valuable customer like you in best possible way.
Do you think all your concerns with Amazon have been addressed today?
Is there anything else I can do for you today?
You're welcome!
Thank you for contacting Amazon. We look forward to seeing you again soon.
Have a good day! Bye!
To properly close this window, please click the "end chat" link."

To properly close the chat window, please click the *End Chat* button on the top right corner of this window.

By the way I will be sending you an email confirmation that you can use as a reference. Feel free to check it right after our chat. You will receive after 2-3 minutes once our chat was ended.

Have a good day! Bye!
Have a good night! Bye!
Have a good evening! Bye!
Have a great time!
Have a great time! Bye!

****************************************************************************************
REFUND
I am sorry to hear that the order has been placed mistakenly.
I am sorry to hear that you placed the order for wrong kindle ebook.
The refunded amount will be credited to your default payment method with in next 3-5 business days.
Please allow me a minute while I initiate the full refund for this.
Thanks for your patience.
I have processed your request for return of this book and you will get a refund for the amount paid.
Please allow me a minute while I initiate the full refund for these.
I've processed your request for return of these books and you will get a refund for the amount paid.
I have cancelled the order for the books and I assure that you won't be charge for it. The amount will not be deducted from your account as the order was still not completed.

Hello, my name is Ankush. How may I help you?

****************************************************************************************
APOLOGY
I am sorry for the inconvenience as your device is not charging.
I am sorry for the inconvenience caused to you.
we didn't mean to cause you so much trouble.
I am sorry for the inconvenience as your device is frozen.
I am sorry to know that.

****************************************************************************************
ASSURANCE
Please do not worry, I'll surely do my best to assist you with.
Please be assured that I will surely do my best to fix this for you.
Please confirm when you'll be done with the provided steps.

****************************************************************************************

*********************************8
SPECIAL OFFERS
As per amazon's policy amazon charges $15-20 for removal of these special offers.However,as an exception I will remove them from your device for free.
Please allow me a minute while I remove the Special offers from your kindle without any extra fees.
Thanks for your patience.
To help you with this, I've removed the Special Offers from your device.
Please check and let me know if they are gone.
Please make sure, your device must be connected to WiFi.
****************************************************************************************
RESENT
To help you with this, I have sent this book on your kindle app.
To help you with this, I have sent this book on your kindle device.
Please check and let me know if the book is downloaded or not.
Please make sure your kindle is connected to WiFi.
Please make sure your kindle app is connected to Internet network.
****************************************************************************************
HARD RESTART
1.Press and hold the power button for a full 40 seconds.
2.Please do not release the button before 40 seconds even if the screen goes blank.
3.Release the button after 40 seconds.
If the device doesn’t restart, release the Power button and then press the Power button again to turn on the device.
Lets restart your kindle device.
Restarting can solve problems you're experiencing with your device.
Once your device is turned on, please check and let me know
Connect the device to a power adapter, if available.
This can be either a power adapter or a computer via USB.
Devices can freeze if a lot of a software is being used at the same time. Restarting the device release memory space, which may solve the problem

Once your device is turned on, please check and let me know if it is working or not.

****************************************************************************************

CLOSING.
You're most welcome!
Your appreciation gives us strength to help our valuable customer like you in best possible way.
Do you think all your concerns with Amazon have been addressed today?
Is there anything else I can do for you today?
You're welcome!
Thank you for contacting Amazon. We look forward to seeing you again soon.
Have a good day! Bye!
To properly close this window, please click the "end chat" link."

To properly close the chat window, please click the *End Chat* button on the top right corner of this window.

By the way I will be sending you an email confirmation that you can use as a reference. Feel free to check it right after our chat. You will receive after 2-3 minutes once our chat was ended.

Have a good day! Bye!
Have a good night! Bye!
Have a good evening! Bye!
Have a great time!
Have a great time! Bye!

****************************************************************************************
REFUND
I am sorry to hear that the order has been placed mistakenly.
I am sorry to hear that you placed the order for wrong kindle ebook.
The refunded amount will be credited to your default payment method with in next 3-5 business days.
Please allow me a minute while I initiate the full refund for this.
Thanks for your patience.
I have processed your request for return of this book and you will get a refund for the amount paid.
Please allow me a minute while I initiate the full refund for these.
I've processed your request for return of these books and you will get a refund for the amount paid.
I have cancelled the order for the books and I assure that you won't be charge for it. The amount will not be deducted from your account as the order was still not completed.

Hello, my name is Ankush. How may I help you?

****************************************************************************************
APOLOGY
I am sorry for the inconvenience as your device is not charging.
I am sorry for the inconvenience caused to you.
we didn't mean to cause you so much trouble.
I am sorry for the inconvenience as your device is frozen.
I am sorry to know that.

****************************************************************************************
ASSURANCE
Please do not worry, I'll surely do my best to assist you with.
Please be assured that I will surely do my best to fix this for you.
Please confirm when you'll be done with the provided steps.

****************************************************************************************

*********************************8
SPECIAL OFFERS
As per amazon's policy amazon charges $15-20 for removal of these special offers.However,as an exception I will remove them from your device for free.
Please allow me a minute while I remove the Special offers from your kindle without any extra fees.
Thanks for your patience.
To help you with this, I've removed the Special Offers from your device.
Please check and let me know if they are gone.
Please make sure, your device must be connected to WiFi.
****************************************************************************************
RESENT
To help you with this, I have sent this book on your kindle app.
To help you with this, I have sent this book on your kindle device.
Please check and let me know if the book is downloaded or not.
Please make sure your kindle is connected to WiFi.
Please make sure your kindle app is connected to Internet network.
****************************************************************************************
HARD RESTART
1.Press and hold the power button for a full 40 seconds.
2.Please do not release the button before 40 seconds even if the screen goes blank.
3.Release the button after 40 seconds.
If the device doesn’t restart, release the Power button and then press the Power button again to turn on the device.
Lets restart your kindle device.
Restarting can solve problems you're experiencing with your device.
Once your device is turned on, please check and let me know
Connect the device to a power adapter, if available.
This can be either a power adapter or a computer via USB.
Devices can freeze if a lot of a software is being used at the same time. Restarting the device release memory space, which may solve the problem

Once your device is turned on, please check and let me know if it is working or not.

****************************************************************************************

CLOSING.
You're most welcome!
Your appreciation gives us strength to help our valuable customer like you in best possible way.
Do you think all your concerns with Amazon have been addressed today?
Is there anything else I can do for you today?
You're welcome!
Thank you for contacting Amazon. We look forward to seeing you again soon.
Have a good day! Bye!
To properly close this window, please click the "end chat" link."

To properly close the chat window, please click the *End Chat* button on the top right corner of this window.

By the way I will be sending you an email confirmation that you can use as a reference. Feel free to check it right after our chat. You will receive after 2-3 minutes once our chat was ended.

Have a good day! Bye!
Have a good night! Bye!
Have a good evening! Bye!
Have a great time!
Have a great time! Bye!

****************************************************************************************
REFUND
I am sorry to hear that the order has been placed mistakenly.
I am sorry to hear that you placed the order for wrong kindle ebook.
The refunded amount will be credited to your default payment method with in next 3-5 business days.
Please allow me a minute while I initiate the full refund for this.
Thanks for your patience.
I have processed your request for return of this book and you will get a refund for the amount paid.
Please allow me a minute while I initiate the full refund for these.
I've processed your request for return of these books and you will get a refund for the amount paid.
I have cancelled the order for the books and I assure that you won't be charge for it. The amount will not be deducted from your account as the order was still not completed.
***********************************************************************************************************************************************

A member of Retail specialized team will help you, I am going to transfer this chat to our Retail team and they will help you.

A member of Audible specialized team will help you, I am going to transfer this chat to our Audible team and they will help you.

A member of Apps specialized team will help you, I am going to transfer this chat to our Apps chat team and they will help you.

A member of MP3 chat specialized team will help you, I am going to transfer this chat to our MP3 team and they will help you.

A member of Amazon instant video specialized team will help you, I am going to transfer this chat to our Amazon instant video team and they will help you.

Okay. However to resolve this issue, I am going to transfer this chat to our Kindle specialized chat support team and they will help you to resolve it.