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Ken自言當年在加入歐萊雅前，曾有一段時間寄出7、80份CV都只得零星回音，事後檢討低「命中率」，只怪一切「太standardize」。「每份CV都應該因應職位而調較，突顯出自己能勝任工作的地方。」他分享最近令他留下深刻印象的出色CV，是一份printout的profile：該名應徵實習職位的同學詳細闡述自己如何喜歡拍片、如何懂得在facebook爭取like和engagement，完美展示自己的「digital mindset」，而最令他欣賞的，是事後的一封Thank you letter。
「他自知面試時有問題答得不夠好，事後在email再答，而且很有策略地在半夜12點多發出，我第二朝一打開email，第一封郵件就是他；如果他早一點send來，email可能已經沉底。」更「醒」的是，這位同學仔的CV有相，讓面試官事後更易記得他的表現。Ken教路，由於申請初級職位的人數眾多，HR見完應徵者後要從CV海中「match返」當日表現出色的面孔甚有難度，而小小一張相就是令對方「記得返你」的小技巧。這位同學仔的profile詳盡、CV有相、事後又「識做」send thank you letter，最後當然成功闖關。
面試成敗關鍵：態度
總括面試心得，Ken認為不論同學仔未來是申請任何公司的任何職位，用心研究對方品牌的「硬功夫」少不了，但若然真遇上未用過或不認識的產品，「坦白」才會「從寛」。「不熟識產品一定會扣分，勉強扮識，問多兩句都會『穿崩』，我情願見到坦白的求職說：『我真係唔識，但我願意去了解』。」任何時候，展現自己「肯學」都是「加分位」。
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