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User Control
Responsiveness- navigate and follow through actions efficiently; no long delays; response time at worst 1/5 of a sec; if that doesn't work, show to the user that it is processing
Customization- people's preferences are all different; best suits them; however, defaults are needed for most users
Perform tasks at hand- makes things easier for users; best interfaces are hardly noticed
Intuitiveness- straightforward; object-action paradigm
Context- adaptable; changes to meet user's actions
Consistency- familiar set of actions throughout interface to help users get used to it
Clarity- visuals; neat and not cluttered
Aesthetics- simple but comfortable; important info first; vertical fashion for BB
Feedback- prompt feedback (response to user input)
Forgiveness- allow users to change their minds and undo; warned before deleting; no over-prompting
Screen Title- inform users where they are; brief info to help
Controls- less controls on screen at the same time as possible
Errors- users should be informed of error w/o being inconvenienced; "graceful" failure
iPhone
Aesthetic Integrity- how well appearance integrates with function; clear and unified
Consistency- transfer knowledge and skills from one app to another; uses standards and paradigms users are familiar with
Direct Manipulation- more engaged and understand better; Multi-Touch gives them control over stuff onscreen
Feedback- acknowledge users' actions; assures them process is working; status updates during longer operations
Metaphors- virtual objects/actions just like the real world; user's grasp the concept easier
User Control- people initiate and control; best interface gives users the capabilities they need and still help them avoid dangerous results
Behaviors and controls are familiar and predictable
Simple and straightforward actions
Cancel operations
Confirm before destructive operations
Stop an operation that's underway
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