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Hello, my name is Asif and I will be happy to assist you.

Thank you for the order id as well for the information .
May I place your chat on hold for couple of minutes so that I can look into this for you?
Thank you for the information.

I will surely help you with this concern.

I understand your concern completely. Firstly, please accept my sincere apology for this inconvenience that have caused to you.

Thanks for your cooperation and understanding with us. I really appreciate your time and your patience.

If you have any other queries please feel free to ask , Your satisfaction means a lot for me.

Thank you for contacting Amazon. We hope to see you again soon. Have a nice day ahead. To close this window, please click the "end chat" link.
After you close this chat you can answer a quick survey and provide comments about your experience. We would love to hear your feedback.
Could you please let me know your time preference for this order delivery ? So that I can arrange it as per your request.

In the meantime, to help you with the best I have escalated this concern further with the appropriate team to get it done for you.

I have also contacted the courier team regarding this concern and asked them to get it delivered to you as per your request and to contact you before delivering the order.

As I've already forwarded your delivery request to courier team. They will definitely look into this and will do the needful. Now you need not to worry for this issue.

I've done needful for resolving this issue for you. I am positive that this issue would be definitely resolved for you.

We will try our level best to get it done for you with maximum efforts and with maximum priority.

From as of now we will make ensure to get you rid out of this experience which we will do it for you.

We will make ensure to get it done for you with maximum efforts and with maximum priority.

In this case, I would request you to please send us the snapshot of the same on [email protected] so that we can escalate it further and can do the needful for you.

I've initiated the complete refund of this product in your original payment method and it would be reflected within 3-5 business days as this is the maximum time frame. Please be assured for this.

Once the order will be out for delivery you will receive a confirmation SMS with the delivery person number and he will call you before delivering this order.

I understand that there has been quite inconvenience, but now you are connected to me I will work on this for you, I do not want you to be disappointed.

In the meantime, to help you with the best I have also forwarded your necessary details to the team so that they can check with the courier management team to get it done for you.

I have also contacted the courier team regarding this concern and asked them to get it picked from you as per your request by today as soon as possible and to contact you before picking the order.

As I've already forwarded your pick up request to courier team. They will definitely look into this and will do the needful. Now you need not to worry for this issue.

I've done needful for resolving this issue for you. I am positive that this issue would be definitely resolved for you.

We will make ensure to get it done for you with maximum efforts and with maximum priority.
     
 
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