Notes

Write a note in this area. It'#Alexandr Ianovskii:
can you please see if those scripts are present now?


#Ronald Rodriguez:
I think they are no longer there


#Ronald Rodriguez:
if I want to do this again


#Ronald Rodriguez:
how will I remove it ?


#Alexandr Ianovskii:
i dont know how i managed to remove them,i saw that a log entry


#Alexandr Ianovskii:
PUT /wp-json/script-manager/v1/scripts/1


#Alexandr Ianovskii:
that suggested that it tries to save a script if you try turning it off


#Alexandr Ianovskii:
i tried to disable all of them and saw that it created scripts/2 and 3


#Alexandr Ianovskii:
i removed them manually and deleted the
se scripts again

#Alexandr Ianovskii:
it's a wrkaround


#Alexandr Ianovskii:
i tried googling about this editor


#Alexandr Ianovskii:
and found absolutely nothing that can suggest why it is doing what's it doing


#Alexandr Ianovskii:
i would suggest to you asking regarding this at their support as this is a paid script


#Ronald Rodriguez:
but they send me to you


#Ronald Rodriguez:
they told me this


#Ronald Rodriguez:
The scripts can’t be removed because the server returns a forbidden error: https://www.screencast.com/t/hYtShzyQcUA there’s likely a security setting blocking this action. If you reach out to your host and tell them how to replicate they will be able to lift the restrictions so, you can remove the scripts.
Let us know if that worked or you need further assistance with this.

Best regards,



#Alexandr Ianovskii:
understood?i basically found a workaround but this visual manager is a
mistery to

#Alexandr Ianovskii:
me


#Alexandr Ianovskii:
a puzzle that i can't fugure out


#Alexandr Ianovskii:
should we mark this as solved?


#Ronald Rodriguez:
wait


#Ronald Rodriguez:
can I create another script ?


#Ronald Rodriguez:
now


#Ronald Rodriguez:
?


#Alexandr Ianovskii:
you can try


#Ronald Rodriguez:
I will try now


#Alexandr Ianovskii:
ok


#Ronald Rodriguez:
now I cant add any script


#Ronald Rodriguez:
there.


#Ronald Rodriguez:
it gets removed on his own


#Ronald Rodriguez:
now this is a lot of headache for both I think that the solution will be to reinstall the whole site again


#Ronald Rodriguez:
and back it up


#Ronald Rodriguez:
what do you think


#Ronald Rodriguez:
or how can we fix this up ?


#Alexandr Ianovskii:
i'll check for some fixes,but if i won't find the root of the issue i think it would be better to do a clean install


#Ronald Rodriguez:
yes we both agree on that


#Ronald Rodriguez:
but dont do it yet


#Ronald Rodriguez:
can you do a full backup today?


#Ronald Rodriguez:
so maybe we will decide if we will proceed and do the full installation again .


#Alexandr Ianovskii:
ok i will run a backup today


#Ronald Rodriguez:
ok thanks let us now please send us an email


#Ronald Rodriguez:
once it is done


#Ronald Rodriguez:
and most likely tomorrow will be doing the reinstall with the scripts


#Ronald Rodriguez:
I will have to talk to the admins Im just the tech guy. Tomorrow Ill talk to them


#Ronald Rodriguez:
and ask them if they agree with it


#Ronald Rodriguez:
but do the backup please


#Ronald Rodriguez:
thanks.


#Alexandr Ianovskii:
sure thing


#Alexandr Ianovskii:
you are welcome


#Ronald Rodriguez:
ok this is it

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