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Please use an alternate way to download the Non-FBF invoices using the below link.
1. Copy the link
2. Change the order ID & hit enter
3. for next order copy the link gain and paste in new tab and follow point 1 & 2.
http://10.85.50.38/customer_invoices/orders/OD108971666226185000/document
______________________________________________________________________________________________________
APL - FBF Orders - http://10.85.141.47:35888/dashboard/index
MPIO - Non-FBF - http://10.85.50.37/customer_invoices/shipments/E-22639537/document?seller_id=b38e117812b449fd
Document DB - Non-FBF - http://10.85.50.38/customer_invoices/orders/OD204105630926234000/document
If all above links are failing then only fill the tracker.
Tracker - https://docs.google.com/forms/d/e/1FAIpQLSdCylF4S4w0cOhKPrhkJneE70P3oNWxcdxJ0M06ulK1Zq-PFw/viewform
________________________________________________________________________________________________________
As discussed, we have briefed morning shift consultants about how to download the invoice copy for Non – FBF sellers.
If consultants are not able to send the invoice copy and download in SA and download in Flo (Flo Link for Non - FBF sellers: https://10.47.0.167/) they should check in the link available in Yoda - http://10.85.141.47:35888/dashboard/index
If they are not able to download invoice in Yoda link (APL) informed them to check in the new link for Non – FBF sellers
http://10.85.50.37/customer_invoices/shipments/Q-52225904/document?seller_id=b38e117812b449fd
Consultants should replace the Shipment ID - Q-52225904 in the link, which will be available in Flo. Below is the screenshot of the same.
If consultants are not able to download in new link provided, informed them to fill the form and keep the incident under WFIU for 02 hours with the issue type as Create case>>>Soft copy invoice - Archived order>>>Serco Email General>>>WFIU
FLO Link: http://10.47.4.109/orders/order?order_id=OD306160398039975000
APLlink: http://10.85.141.47:35888/dashboard/index
Form Link:
https://docs.google.com/forms/d/e/1FAIpQLSdCylF4S4w0cOhKPrhkJneE70P3oNWxcdxJ0M06ulK1Zq-PFw/viewform
Seller ID and Shipment ID Link:
http://10.85.50.37/customer_invoices/shipments/D-23014936/document?seller_id=d8a4bc0401814049
FA, where you can get the shipment ID and seller ID. Do not fill the form.
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