Notes
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171142370- notes, n cx disconnected the call, call back o response
171142313-called back, left VM
171142228
171137459
171137417
171137415-escalated the issue
171137331
171135306-delay In installation cx called back to cancel the acc
171135305
171135222
171129162
171129102- issue was resolved but cx called back with same issue
171129100-called back to know about the update from BO
171129098
171126035- wrong update by BO
171125981
171125979-tech issue, UTT
171125977-outage continues
171125976-acc reactivation, informed about the call back time from BO cx called back anyway
171125974-outage
171119768-wasnt able to help cause cx was too hold to give team viewer access, asked to call back with support, arranged call back but cx dint respond
171119717
171119715-called back but cx said she will call us back
171119712-infroemd right dispatch date and time cx called back for an update
171119687-cx called in with same issue but the reason for the issue is already explained to the cx
171119686-171119764 processed credit and the case was created automatically
171119031
171118985
13-17-2
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