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Good morning/afternoon, this is (name of agent) calling on behalf of BPI
Express Credit. Im looking for ____________?
Sir/Ma’am I am calling on behalf of BPI, before I proceed I would like to advise you that we are on a recorded line. Is that okay?
Sir/Ma’am I am pleased to inform you that you are one of the selected clients who qualified for our CREDIT TO CASH Special Rates offer .This means that you may turn your available limit into cash for as low as 0.59% monthly add-on rate payable in 36 months. Based on our records you may avail of an amount up to (MAXIMUM LOANABLE AMOUNT). Please note that since this is not real time informationthe loanable amount that I mentioned to you may be lower or higher than your actual
available limit.
(If asked for rates of other terms / details of the offer)
Let me give you a sample computation:
(Give sample computation based on the
term)
(After giving the sample computation)
Sir/Ma’am, we can already proceed with your application, I just need to confirm with you the details of your Credit-to-Cash availment.
(If the PCH agrees to apply)
Do you have a BPI personal savings, payroll or current account?
We will credit the proceeds of your loan to your BPI account.
Sir/Ma’am if you avail of (amount chosen by PCH) for (term) your monthly
amortization will be PXXXXX. I will now process your application; I just need to ask you a few questions to make sure that we are talking to the right person.
PERFORM PID:
L4D
DOB
NO. OF PRINCIPAL CREDIT CARDS
ACCOUNT DETAILS (ACC.NAME , NUMBER , BRANCH)
Sir/Ma’am this is to recap our transaction. You have availed of our CREDIT TO CASH in the amount of (amount) with monthly rate of (X.XX%) for (term) months
with effective interest rate of (X.XX%) per annum. This amount
will be credited to your BPI (saving, payroll or current) account with account number (10 digit account number) and from (branch). The bank shall process your application.Once approved, the amount shall be credited to your BPI account number (XXXXXXXXXXXX). Please expect funds to be credited in 5 banking days. Also, please expect posting of your 1
stmonthly amortization in your next billing statement.
Are all the transaction details correct?
Shall we now process your CREDIT TO CASH application in the amount of
(amount chosen by the PCH) for (term)?
Thank you. I will now inform you of the Terms and Conditions of yourCredit to Cash loan.
(After reading the T&C)
Do you agree with the Terms and Conditions?
(PCH should give a clear
affirmation in order for the loan t
o be processed)
We will now process your CTC Application in the amount of xxxx for xx
months. For further information on the campaign, please visit
http://www.bpicards.com/Page/5884.
Thank you for availing of our Credit to Cash Mr/Ms (XXXXX). Have a nice day.
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