Notes
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Options Given: arranged a refund on the ticket as per TnC
Agreed Solution: agreed as above
Decision Tree Code: NA
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I have received a Contact from a customer reporting the following-
Portal: Trainline Mobil App
Browser/App Version: Version 48
Email Address: [email protected]
Booking Reference: NA
Description of Error (including location, screen-shot, error code, etc) : While booking the tickets, the App doesn't show any train times, instead gives an error as
" ID is required"
What attempts made to fix: downloaded latest version, cleared history and logged in multiple times
Please investigate and advise.
Thanks,
Moiz.
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TOC< Page
Arriva Trains Wales< 611
C2C 613
Caledonian Sleeper 4112
Chiltern 614
Cross Country 615
East Midland Trains 617
Great Western 621
Greater Anglia 1287
First Hull Trains 622
First TransPennine Express< 624
Gatwick Express 625
Grand Central 626
Heathrow Express 628
Island Line 629
London Midland 630
London Underground 632
MerseyRail 633
Northern 4074
ScotRail 623
South West Trains 640
Southeastern 641
Southern 642
Stansted Express 643
Thameslink 3114
thetrainline.com 701
Virgin Trains East Coast< 3341
Virgin Trains West Coast 646
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