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Thanks for writing in.
We understand your concern about refund for '' with order ''.
We are sorry for the trouble you had to go through.
We'd like to let you know that the seller has refunded Rs.464/- to your PhonePe wallet on December 20, 2018 and this amount should have been credited by now and cashback of Rs.24/- has already been transferred to PhonePe wallet on payment made through PhonePe.
You can check the available balance here: http://fkrt.it/bqrfRzNN.
You may transfer this money to your bank account any time using the ‘WITHDRAW’ option under 'PhonePe Wallet' and the amount will be credited to your account instantly.
However, cashback amount has credited to the non-withdrawable section of your PhonePe account. Although you cannot transfer this amount to your bank account, you can use this to shop on Flipkart through PhonePe. For more details on your PhonePe account click here: http://bit.ly/2n8QtcH.
If you have not received refund by now, we request you to get in touch with PhonePe at [email protected] and they will assist you accordingly.
We would like to thank you for your understanding.
Hope this helps.
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