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Thank you for calling Seamless, my name is Chalitza and how may I help you today?
Thank you for calling Eat 24 now powered by grub hub, my name is Chalitza how may I help you today?
Thank you for calling Yelp, my name is Chalitza how may I help you today?
I apologize for the inconvenience sir/Ma'am. Establish rapport (call them by their name)
don't forget to use "please" and thank you.
Do they have the order?
Has the order been sent out?
How much longer will the order take to arrive?
make sure to acknowledge, make sure to say I understand or Ill make sure that this will be handled.
don't forget to empathize.
item:
name:
phone#:
order#:
email:
resto:
issue:
address:
Break 09:15 - 09:30
Lunch 12:00 - 13:00
Break 14:30 - 14:45
CPC Tracker
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