Notes

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PARA CC
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Avas Phone# 845 570 5020
Rx Name
Rx Adress
Rx Phone Number
Ask florist agent name


supervisor>saul garcia
manager> maria isela trujullo

I offered her a more beautiful, fuller and bigger arrangement for the inconvenience and she authorized it


Please contact us at your earliest convenience. We have Customer Service Experts ready to assist you. Please have your order number ready if available so that we can assist you in a timely matter.

spoke with Paul can fill the order agreed with the price.

we can not deliver by hand her order. only solution is wcode upgrades for tomorow as requested date.

We strive to provide only the freshest flowers and would like to help resolve this issue. I would like to set-up a re-delivery of 24 Colored Assorted Roses at NO additional cost to you. I would also like to issue you a store credit of $10.00. Please let me know what day would be best for you and your recipient. Tuesday through Friday is available for his your particular arrangement.

4180168
$54.98
$69.93
Delivery Details
04/13/2017
options:
two dozen color roses
asorted color roses two dozen
one dozen pink roses
two dozen yellow roses


we didn´t find any FS available in the area.I offered the option of farmfresh deliver. But the Cx didn´t accepted. She wants to cancel the order.


4184215
81.98
$99.93
09:31



4183361
39.99
$49.94
50

9.99

60

48


2 dozen asorted color roses

we looked with all the florist in the area and if you want the exact flowers we would need 20 more dlls of aditional funds. but afortunatly we have a wonderful option. so, we can send the arrangment trough UPS .. we can send more beatiful flowers. we can send two Dozen asorted color roses, and you dont have pay nothing more... is that ok ?

I called to Cx in regards to her order. To explain her that we couln´t find a FS to fill her order for 39.99. And to say her that we need 20 more dlls of aditional funds.. or we can send trough UPS an Asorted color roses if she aproves. And in this last case she doesn´t need to pay any more money. Add fund $ 20 usd or W code plus del date


4183804
41.98
$57.93


hello Ms Jane Lanier, this is albert, from Avas flower.. in regards to your order.. we looked for all the florist in the area and we didnt find any florist that could make the delivery for today.. I´m calling you for asking you a second chance . Please let us send the arrangement tomorrow and we can upgrade the arrangment adding more beautiful flowers from our farm fresh facilities.. we can send 2 dozen asorted color roses.. is that ok




4181897
57.99
$81.93


hi sr ..

we were to busy

we called to the hospital to see if the recipient were going to be there for today delivery.. but they cant give us any information because of security reasons.. excuse ms thompson do you think we can still deliver today before 7?..


4185513
41.98
$57.93
55


03/31/2017
4186725
39.99
$53.94

55..

fill an order for today before how much do you need to fill this order?
for the money I have?
designer choice?

patty

karla


4187567


llamar al cliente.
decirle que le puedo entregar mañana desde farm fresh facilities. but we can deliver today, but in this case we need to add funds .10 dlls .

we can send assorted roses, tulips,..
artist bouquet, is like a designer choice

ann


hello , this is albert, from Avas flower.. in regards to your order.. we looked for all the florist in the area and we didnt find any florist that could make the delivery for today.. but can still send the arrangement tomorrow and we can upgrade the arrangment adding more beautiful flowers from our farm fresh facilities.. we can send 2 dozen asorted color roses.. is that ok
tulips,..artist bouquet, is like a designer choice

55+10 delivery fee


4181628

51.98
$77.92



4181628


4189214
39.99
$58.93




4187764
39.99
$68.92
fill an order for today before how much do you need to fill this order?
for the money I have?
designer choice?


45.00
same feel and


4187567
96.99
$117.93



FORGET ME NOT FLOWER & GIFTS

basket arrengment with green plants and fresh cut flowers
(256) 378-5480
Linda.
96.99

no longer ftd

8455705020
Linda.


4189807
41.98
$66.92
fill an order for today before how much do you need to fill this order?
can you fill it to the value?
for the money I have?
designer choice?



04/01/2017

4188104
106.99
116 (price change to this)

$142.91


4191828
71.98
$86.93


4191828
30 STE BOUQUET


hello , this is albert, from Avas flower.. in regards to your order.. we looked trough all the florist in the area and we didnt find any florist that could make this delivery today.. but we can still send the arrangement on monday by hand delivery or we can upgrade the arrangment we can send 30 stems of tulips and send it by UPS from our fram fresh facilities.. in both cases this would be delivered on monday




tomorrow and we can upgrade the arrangment adding more beautiful flowers from our farm fresh facilities.. we can send 2 dozen asorted color roses.. is that ok
tulips,..artist bouquet, is like a designer choice

Ok Sr Just hold for a moment. I will transfer you with an executive. so he can give you more options

si me permite, le puedo hablar al recipient y decirle que tratamos de entregar el arreglo el dia de hoy de su parte y que desafortunadamente no nos fue posible. y preguntarle si puede estar disponible para la entrega el lunes.. we can sing her the happy birthday song if you allow me




4192211
76.99
$90.08
que les llamaramos a las 01>46

hello , this is albert, from Avas flower.. in regards to your order.. we looked trough all the florist in the area and unfurtunatly we didnt find any florist that could make this delivery today.. but we can still send the arrangement and to be delivered on monday. we can upgrade the arrangment to look more beautiful .we can send 1 dozen roses and a box of chocolates.. *or two dozen roses* and send it by UPS from our fram fresh facilities.. in both cases this would be delivered on monday


If you allow me, I can call to the recipient and tell her that we tried to deliver today but unfurtunatly we couldnt. and ask her if she is gonna be avalaible for the dfelivery on monday.. I can sing her the happy birthday song if you allow me

Per managment I was instructed to build this ticket. I called the Cx. Didnt answer. didnt have voice mail. We need to wcode. Im gonna call the costumer in a few minutes again trying to give him the options.






4192318
61.99
$82.93
fill an order for today before how much do you need to fill this order?
can you fill it to the value?
for the money I have?
designer choice?

para hoy_
when is the soonest?

04/03/2017

4194872
49.98
$64.93

I have an order going to____.. can you deliver to that place?
an order to fill for today before
how much do you need?
can you fill it to the value?
for the money I have?
designer choice?

let me go ahead

price change to $63.00
leslie
orange and red tulips


4195890
41.98
$62.92

I have an order going to____.. can you deliver to that place?
an order to fill for today before
how much do you need?
can you fill it to the value?
for the money I have?
designer choice?


flowers place needs 75 minimum

how much time do I got to send the order?




4195611
42.99
$56.94

we will try our best. but to be honest with you. we dont know the UPS scheduls.

keron

13


45+13__58 para hacerlo igual


55 they can fill to this amount designer choice

hello , this is albert, CALLING from Avas flower.. in regards to your order.. we looked trough all the florist in the area and unfurtunatly we didnt find any florist that could make this delivery today.. but dont worry, we have options.. we can still make this hand deliver tomorrow *in this case we would need 10 more dlls of aditional funds*.. or the another option is to send it trough our farm fresh facilities and upgrade the arrangment.. you dont have to pay any more.. we can send for exemple 2 dozen asorted color roses, 2 dozen red roses,




but we can still send the arrangement and to be delivered on monday. we can upgrade the arrangment to look more beautiful .we can send 1 dozen roses and a box of chocolates.. *or two dozen roses* and send it by UPS from our fram fresh facilities.. in both cases this would be delivered on monday

PARA VER LO DE UPS SE LE PONE 10109 EN ZIPCODE. NO OLVIDAR REGRESAR A LO QUE ESTABA!!..

THE cX DOESNT WANT to pay anymore. I give her the option of hand delivery for tomorrow adding $10 usd .. and give the Cx the Wcode option upgrading the arrangment..and she doesn't want the delivery for tomorrow. she wants to cancel




4190493
56.98
$71.93
+15
they said they can do it for 72
let me confirm that you have the product, and you
No FS can do the delivery. Called the Cx to offer Wcode. didnt answer. VM reached.

4196607
54.99
$68.94
beth
room 803

4199471
61.98
$76.93


4199565
46.98
$61.93

4199562
66.98
$81.93


[email protected]

lindsay





FLOWER SHOP: LEAF & PETAL
ADRESS FLOWER SHOP: 1200 Alabama Ave, Jasper, AL 35501
REPRESENTATIVE: Lindsay
TELEPHONE: 205-221-7335

Order number: 4199562
Recipient Name: Elizabeth Weber
Recipient Address: 400 13th st West2
Recipient Phone: 2054719923
Recipient City: JASPER
Recipient Zipcode: 35501
Recipient State: ALABAMA

Delivery Date: 04/04/2017
Occasion: Birthday
Special Instructions: Please Deliver BEFORE 7PM
Card Message: Feliz cumpleaños te queremos mucho

PRODUCT DESCRIPTION: vase w/2 pink roses, 2 red roses, 3 stems pink alstro,2 stems pink lilies, purple waxflower,arranged tight roundy moundy style w/pink bow, Greeting Card



4199980
71.98
$97.90


8776386619



como hacer el direct pay?
tickets


04/05/2017

4203169
74.99
$88.94


4202140
51.98
$76.92

dady

liln


4193764
46.98
$61.93



47 usd
Lora



notas:
First and foremost, we would like to extend our deepest sympathy for your loss and understand the importance of your order arriving on time. This is exactly why we are reaching out to you now. We are unable to deliver your order in time for the service and would like to deliver the arrangement or a beautiful fruit basket to the home of the family. Please contact us as soon as possible with the home address, so we can deliver it. Again, we send our sincere condolences.
Thank you in advance.


Please Deliver BEFORE 6 PM - this is for maria martinez just drop off with Virginia at the shop Thanks..please don´t reject. we´re going to price change to $47.00 in 10 minutes


4174530
56.98
$71.93



4204572
51.98
$60.43
70.00+20
*****************************
******FUE W CODE!!*****
*****************************
peace lily
Beatiful orchid
blooming garden plant


}}}}}}}}}}}}}}}}}}}}}}}
04/06/2017
}}}}}}}}}}}}}}}}}}}}}}}

4207259
106.99
$147.40

price change to $115.00

Please Deliver BEFORE 7PM - PLEASE don´t reject it. We´re going to price change to $115.00 usd in 10 minutes


4207374
39.99
$58.93
price change $50.00


4205596
51.98
$72.92
price change to $60.00

4206325
39.99
$53.94


I have an order going out to ZIP CODE:
are you able to get this order out for tomorrow_

50+15
SHORTY


Hola, this is Albert , Im calling from Evas Flower.
IM CALLING TO UPDATE YOU THAT WE WILL DELIVER FOR TOMORROW

Since is a rural zone our florist designer is asking for 18 more dollars to fill this order for tomorrow by hand delivery. I have another option, is a Hot deal. we can send the arrangment from our farm fresh facilities , and in this case we can upgrade it and add more flowers to make it more beautiful, fuller and bigger the arrangement for the inconvenience. 1 dozen red roses

WE CAN CALL THE RX TO APOLOGIZE since the ball drop on us AND STILL SEND the arrgmnt OUT FOR TOMORROW.

I called Cx 4 times. She was hanging up. At the end I got her Attention to give her the option. That is: Next day delivery in both cases. Hand delivery we would need 18 more dlls. She doesn't accepted. The another option that I gave was W code. She doesn't agreed. She wants the same arrangement for the price she paid, she said. I try to place on hold and to call a manager, because she wanted to cancel, but she said that didn't have time, and she wanted to that we call her later.


4208318
51.98
$76.92
Me la van a quitar. era aprobado el wcode ya.

4208880
71.98
$87.93
sympathy

Becky. they can do it for tomorrow.

4208817
51.98
$76.92
FS needs $55

Cx asks for 10 % desc off

can do something similar pink and purple.
purp

no lavender roses

lavender arregmen

Christian


IM CALLING TO UPDATE YOU THAT WE WILL make minor changes to the arrangement. were going to make a Lavander and pink designer choice. this doesn't affect the color scheme and the feeling of the arrangement.

call transferred to a voice mail. I have to tell the Cx about minor changes to the arrangement. were going to make a Lavander and pink designer choice. this doesn't affect the color scheme and the feeling of the arrangement.


4209424
71.98
$97.92

visitation and service