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7517412 daddy
To address monthly ASL fee: ◦ Apologize for any inconvenience.
◦ Some Spending Limit customers who had either AutoPay or eBill have not received the $7.99 Spending Limit Fee since November 2013.
◦ We will not back-bill you any of the previous $7.99 charges from November until now.
◦ The only customers eligible to waive the fee are those enrolled in both AutoPay and eBill.
◦ If you want to have the fee waived going forward, it's very simple to enroll in both AutoPay and eBill.
◦ Would you be interested enrolling?
• To address why Sprint charges extra for this program: ◦ The Sprint Spending Limit Program is designed as a convenient service to help you monitor your account spending.
◦ Sprint helps Spending Limit customers manage their wireless bill by setting up preset spending limits and alerting you via a text message when you are near, at, or over your limit.
◦ There is a cost to support the program that is why we are charging the $7.99 fee.
◦ However, this fee can be waived if you enroll in both AutoPay and eBill.
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