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*Situational Variables*
A- Trust
B- Objectives
C- Task Characteristics
D- Rewards
E- Time
*A)Five key dimensions of trust!*
1-Loyalty
2-Competence
3-Consistency
4-Openness
5-Integrity
*Eight Sources Of Conflict*
1- Change
2- Interpersonal Relationships
3- Suvpervisor vs. Employee
4- External Changes
5- Poor Communication
6- Subpar Performance
7- Harassment
8- Limited Resources
*Five Responses To Conflict*
1- Accommodation
2- Avoidance
3- Collaboration
4- Competition
5- Compromise
*Two Approaches To Negotiation*
1- Distributive Negotiation
2- Integrative Negotiation
*Characteristics of High Performing Teams*
A- Small Size
B- Complementary Skills
C- Common Purpose
D- Specific Goals
E- Common Approach
F- Mutual Accountability
*Obstacles to Effective Teamwork*
A- A Weak sense of Direction
B- Infighting
C- Shirking Of Responsibilities
D- Lack of Trust
E- Critical Skill Gaps
F- Lack of External Support
*Overcoming Obstacles to effective Teamwork*
1- Create Clear Goals
2- Encourage team to go for Small Wins
3- Build Mutual Trust
4- Appraise Group and Individual Performance
5- Provide necessary External Support
6- Offer Team Skills Training
7- Change the Teams Membership
*How to Set Goals*
A- Specify the general Objectives and task to be done!
B- Specify how Peformance will be Measured!
C- Specify the standard or target to be reached!
D- Specify the Time Span Involved!
E- Prioritize Goals
F- Rate Goals According to their Difficulty and Importance!
G- Determine Co-Ordination Requirements!
*Effective Conflict Resolution Requirements*
A- Dealing Directly With the Conflict
B- Assessing the Source Of conflict
C- Empathizing With the conflicting Parties
D- Using the Appropriate Conflict Handling Style
E- Selecting the most Appropriate conflict resolution style
*Leadership Styles* (4)
1- High Task Low Relationship
2- High Task High Relationship
3- High Relationship Low Task
4- Low Relationship Low Task
*Situation Of Followers* (4)
1- Low Readiness
2- Moderate Readiness
3- Moderate to High Readiness
4- High Readiness
*Team Process Facilitation*
1- Role Behavior
2- Communication Process
3- Decision Making Process
*Stages of Team Development*
1- Forming
2- Storming
3- Norming
4- Performing
5- Adjourning
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