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I purchased a TV via PayPal for a total of around $470 including fees.
I met the person on Facebook Marketplace and he told me I could pay through PayPal so I did.
I have the chats as well.
I gave him my address of where it should be shipped to and I sent the money by PayPal.

After I sent, communicating virtually stooped until he ghosted me and I realized that I had been scammed.

I immediately contacted PayPal and the representative told me that I should contact my card issuer and get them to file a claim to hold the funds on the sellers account. I asked them twice to be sure and the agent assured me I could take this route to recover my funds as I have been robbed.
Date: January 6th 2022
Email of person: [email protected]
Method of communication: Email and social media
Item: Television
Delivery: Ship to home address
Last spoke: day I sent money
I filed a claim which was denied. I am asking Chime to reopen the investigation to help me recover my funds from his PayPal.

Chime refuses to dispute claiming it is against the terms but the I was told by a PayPal representative that I could. The purpose of a dispute is to recover what a merchant refuses to help with. Despite it being PayPal, my card was used and I shouldn't have projections but Chime is ignoring my complaint.

If I was a merchant and it was in my terms and conditions that customers agree to never dispute when they purchase but I failed to deliver the product, then they have a legal right to go to their card company to recover their funds. This is the exact same case.

Chime is prohibiting me from doing so effectively aiding scammers who have no interest in returning my funds. Chime representatives also continue with generic responses to my inquires instead of truly focusing on helping me.

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