Notes

Hi, Greetings for the day! I am Anu, How can I help you today?




I apologize for the delay, I am still working on your concern! Please allow me some more time!



Kya me order cancel krne ka reason jaan skti hoon?



Thank you for your understanding, We are doing everything we can, for resolving your problem quickly.

https://www.shadowfax.in/

https://www.unimove.org/

Ji jesa ke check kar pa rahe hoon, aaj apke product ke pickup ke leyai hamare pickup boy out for pickup hai, Hum poori koshish krenge ki aaj apke product ka pickup krwa leya jaye.

Ji hum maafi chahte hai, hum aapko sirf Hindi or English me hi information de paayenge.
7509296632 3268

Kindly wait. I am checking your complaint.



Ji mera nam Anu hai. Me apki case manger hoon.
I am your case manger who manages your complaints about your orders.

Please listen me carefully. Our team is working on your complaint. I have updated your concern. Kindly cooperate with us. I will make sure that you will get resolution as soon as possible.

Kindly wait for 24 - 48 hours. we will update you soon.



Kindly wait. I will share you Mail again. You have to just reply on that mail with typing your bank details.



I am really sorry for that. I have updated your concern. This time delivery boy will call you surely.



I have taken your feedback for this courier services. We will work hard to improve this. Rest assured.


Ji hum aapke is product ke liye replacement available nhi hai. Ji hum maafi chahte hai. Hme poori umeed hai ki aap hme smjhenge or hmaare sath cooperate krenge.



I am really sorry but your order is not cancelled. There is a little bit delay in delivery. I have taken your complaint. Kindly wait. we will deliver your order as soon as possible.



Ji hum maafi chahte hai jo aapko yeh preshani ho rhi hai. kripya aap is baar hmaare sath cooperate kr lijiye. Next time se hum poora dhyaan rkhenge ki aapko koi bhi preshani naa ho.


Ji aap preshan mt hoyiye. hum aapki poori sahayta krenge.

Ji aapke feedback ke liye dhanyawaad.Hum asha krte hai aap ese hi snapdeal se jude rhenge.

Cust Concern – cx ask about order///
Action Taken – replied on whatsapp
Communication – info shared that order is marked Out of delivery area // ask to self pick up //

Ji jb bhi aap nya order pace krenge vha pr aapko coupon code ki option show hogi.Aap usme ana coupon code fill krke discount le skte hai.

Ji hum aapko btana chahenge ki agr aapne order place kr liya hai to phir aako discount nhi mil aayega.

Ab aap jb bhi nya order place krenge, tb payment mode choose krte time snapcash pr click kijiyega. Aapki payment ka 10% aapke snapcash amount se pay ho jaayega.

Ji hum maafi chahte hai . Kuch unknown courier issues ki wajah se aapka product delivery me late ho gaya hai. Hum poori koshish kr rahe hai ki aapko apka product jald se jald deliver krwa diya jaaye.

Ji pick up ke bad aapko hmaari team ki tarf se ek mail aayegi. Kripya aap us mail pr apni bank details share kr dijiyega.

I am really sorry for that. Kindly cooperate with us for this time.We will work hard to resolve your problems as soon as possible and that will never happen again.


Kindly wait till 2 - March - 2022. Your refund is initiated by our side. It will take 7-10 business days to reflect into your account.

I hope you will understand and cooperate with us. You are very valuable customer to us. This is our duty to resolve your problems and Trust me I will work hard to get a proper resolution for your issues.

I am really sorry but pick up boy's contact number is not updated here. Don't worry our pick up boy will call you before pick up.

Trust me. We are really working on your complaint. We will come to you with proper resolution as soon as possible. I know you are really worried. Please don't worry. We are with you. Your money will be refunded to you.

I would like to say you that May be you have updated your alternate number for those orders. So, You are getting these messages. But OTP will be sent to your registered number only.

Kindly wait till 2-3 days. After pick of your product, if your complaint is accepted, It will take 4-7 days to deliver your replaced product.

Ji aapko btana chahungi ki jise bhi aapne App refer kiya hai jb vo apna pehla order place kr lega or use vo order deliver ho jayega tb aapko apka referral reward milega.

I am taking the pick up cancellation request. In case, the courier team tries to pick up the product, please refuse to return the product.

Ji aap [email protected] par apna concern share kr dijiye. aapko team ki tarf se response aa jaayega.