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Hi, this is Ferdin from Walmart.com and I will have a huge pleasure to assist you today

Diffidently, absolutely, of course
I really sorry for this inconvenience, I apologize about this issue, let me check all my information and all my options for you, and i will provided you a solution
Let me know if i can help you in something else, i would be more than glad to assist you.
Please have a wonderful day, thank you for contacting Walmart.com
Thank you very much for waiting! I have checked your order to find the best option for you! We had some issues due to high volume of orders being placed, I deeply apologize for the issue that it has caused, please accept my sincere apology. Would you like me to process a replacement order?
Thank you very much for letting me to help you today! I have replaced 1 item. The expected delivery date is xxx, you will receive a confirmation email with the new order number shortly. You will not be getting any charge for the replacement order.
I am going to close this chat. If you still need assistance, please remember that you can visit the Help Center on Walmart.com for answers to many types of concerns. Thanks for contacting us.
Great! Thank you very much for letting me to help you today! I have processed a full refund of $xxx for your item. It will post to your original payment method, it can take up to 10 business days.

     
 
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