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Obrigado por procurar o Suporte ao Jogador da Epic Games. Sou o agente Sierra Bravo e com prazer farei o melhor possível para te ajudar.
Entendo que esteja com problemas na Autenticação em Dois Fatores de sua conta. Ficarei feliz em te ajudar com a ADF.
Para localizar a sua conta, vou precisar das seguintes informações:
<ol>
<li>Endereço de e-mail associado à sua conta Epic Games</li>
<li>Nome de exibição atual da conta Epic Games</li>
<li>Nome e sobrenome do proprietário da conta Epic Games</li>
<li>Conta externa atualmente conectada à sua conta Epic Games, quando aplicável.</li>
</ol>
<ul>
<li>— Isso inclui contas Google, Facebook, Twitch, Sony Entertainment Network, Xbox e Switch.</li>
<li>— Inclua a plataforma E o nome de exibição das contas externas.</li>
</ul>
Assim que você fornecer as informações necessárias, ficarei feliz em ajudar.
Aguardo sua resposta.
Obrigado pelo seu tempo.
Atenciosamente,
Sierra Bravo
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