Notes

The manager's responsibility is to coordinate resources in an effective manner to accomplish the organization's goals.
Organization effectiveness means providing a product or service that customers value.
The necessary skills for a managing department or an organization can be summarized as: conceptual, human, and technical.
Conceptual skill involved the manager's thinking, onfo processing, and planning abilities. Knowing where a department fits, and how the organization fits in the industry, the community and the broader business and social environment. You have to think strategically...
Human skill is demonstrated in the way a manager related to other people.
Human skills are essential for managers who work with employees directly on a daily basis.
Informational
Monitor Seek and receive information, scan periodicals and
reports, maintain personal contacts.
Disseminator Forward information to other organization members;
send memos and reports, make phone calls.
Spokesperson Transmit information to outsiders through
speeches, reports, memos.
Interpersonal
Figurehead Perform ceremonial and symbolic duties such as
greeting visitors, signing legal documents.
Leader Direct and motivate subordinates; train, counsel,
and communicate with subordinates.
Liaison Maintain information links both inside and outside
organization; use e-mail, phone calls, meetings.
Decisional
Entrepreneur Initiate improvement projects; identify new ideas,
delegate idea responsibility to others.
Disturbance handler Take corrective action during disputes or crises;
resolve conflicts among subordinates; adapt to
environmental crises.
Resource allocator Decide who gets resources; schedule, budget, set
priorities.
Negotiator Represent department during negotiation of union
contracts, sales, purchases, budgets; represent
departmental interests.