Notes

Hello Jackie, I just wanted to recap with you about what we discussed about this issue. As it was stated before we have helped you with this issue in the past and we can only allow for this resolve to happen once on the account for the reconnection fees. I would like to send over to you an ideal way to avoid the reconnection fees in the future by registering this account for auto pay to give you a predictable account payment, plus this will give you a discount per line. I would like to send you the steps to getting the auto pay set up. Let me know if you have any other questions or concerns? Have a good day and thank you for doing business with Sprint now with T-Mobile.


Hey there, Jackie I thank you for being such a valuable part of the T-Mobile family and thank you so much for your efforts in working to get to the bottom of this. Upon review of the account, I am happy to report that we have been able to get these account issues resolved and you are now getting that amazing BOGO promo you deserve.
Also, you account has been full restored and you are back up and running! To make sure that you set up for success, I have applied a one time credit of $20 to help with line restore fees. I ways want to avoid any unnecessary fees and I want the same for you. To avoid these fees in the future, you can follow these easy steps to set up autopay through your My T-Mobile App:
Log in to the T-Mobile app.
Click the MORE tab, click Profile.
Click Billing & Payments, then click AutoPay.
Click Add a card or Add a bank.
Enter the required payment method information, and click Continue.
Click Agree and submit.
My goal has been to provide the level of customer service that you can brag about. I would love to know if I have met my goal or if there is something else I can do to help. (












ackie, it has truly been a pleasure resolving your magenta concerns today! You have absolutely been AMAZING to work with and I appreciate you taking time out of your day to spend it here with me! Just to recap our conversation, I was able to waive one of the $20 restore fees. With that, the remaining restore fee will be applied to your next bill. I definitely know things happen, so I personally recommend looking towards a possible payment arrangement to prevent restoration fees in the future. Feel free to check out




Hello Jackie, I just wanted to recap with you about what we discussed about this issue. As it was stated before I was able to waive one of the $20 restore fees. With that, the remaining restore fee will be applied to your next bill. And I personally recommend looking towards a possible payment arrangement to prevent restoration fees in the future if ever so please do visit our tmobile website or download our t mobile app.





latest promotion for Iphone

james ried
123456

trade in device

Magenta

looking for an Iphone



let me check here a promotion that qualified to your account



my bill so high


9218953
rashid



very a


billl
chad paqui
212368

varification
call the



account number



scam calls

change mobile number



warrany check
remove a warranty but he checked it it still exist


number
name
pascode
last digit og the line

insurrance on the app

80
after concern
reponse
varification
get costumer concern



multiple drop


network


PILOT CLASS


i just want to make sure i pull up the correct account


balance eip transfer
tansfer balance to potencial account
trnafer
educate the customer first


billing method
arriers pat later after consume
current pay first after using

prorated charges



I know how important it is for you to know what's happening to your bill and im glad that you called us about your confusion and i will

do you still have any confusion

T-Mobile Tuesdays app during this time to claim their free gifts and to have a chance to win prizes.
so as what we did




your bill last month was already set



how are you today
tenure
how was your over all experience with T-Mobile

3 min verification
5 mn determine customer needs
8 min resolution
15 end call














































Hello Jackie, I just wanted to recap with you about what we discussed about this issue. As it was stated before we have helped you with this issue in the past and we can only allow for this resolve to happen once on the account for the reconnection fees. I would like to send over to you an ideal way to avoid the reconnection fees in the future by registering this account for auto pay to give you a predictable account payment, plus this will give you a discount per line. I would like to send you the steps to getting the auto pay set up. Let me know if you have any other questions or concerns? Have a good day and thank you for doing business with Sprint now with T-Mobile.


Hey there, Jackie I thank you for being such a valuable part of the T-Mobile family and thank you so much for your efforts in working to get to the bottom of this. Upon review of the account, I am happy to report that we have been able to get these account issues resolved and you are now getting that amazing BOGO promo you deserve.
Also, you account has been full restored and you are back up and running! To make sure that you set up for success, I have applied a one time credit of $20 to help with line restore fees. I ways want to avoid any unnecessary fees and I want the same for you. To avoid these fees in the future, you can follow these easy steps to set up autopay through your My T-Mobile App:
Log in to the T-Mobile app.
Click the MORE tab, click Profile.
Click Billing & Payments, then click AutoPay.
Click Add a card or Add a bank.
Enter the required payment method information, and click Continue.
Click Agree and submit.
My goal has been to provide the level of customer service that you can brag about. I would love to know if I have met my goal or if there is something else I can do to help. (












ackie, it has truly been a pleasure resolving your magenta concerns today! You have absolutely been AMAZING to work with and I appreciate you taking time out of your day to spend it here with me! Just to recap our conversation, I was able to waive one of the $20 restore fees. With that, the remaining restore fee will be applied to your next bill. I definitely know things happen, so I personally recommend looking towards a possible payment arrangement to prevent restoration fees in the future. Feel free to check out




Hello Jackie, I just wanted to recap with you about what we discussed about this issue. As it was stated before I was able to waive one of the $20 restore fees. With that, the remaining restore fee will be applied to your next bill. And I personally recommend looking towards a possible payment arrangement to prevent restoration fees in the future if ever so please do visit our tmobile website or download our t mobile app.





latest promotion for Iphone

james ried
123456

trade in device

Magenta

looking for an Iphone



let me check here a promotion that qualified to your account



my bill so high


9218953
rashid



very a


billl
chad paqui
212368

varification
call the



account number



scam calls

change mobile number



warrany check
remove a warranty but he checked it it still exist


number
name
pascode
last digit og the line

insurrance on the app

80
after concern
reponse
varification
get costumer concern



multiple drop


network


PILOT CLASS


i just want to make sure i pull up the correct account


balance eip transfer
tansfer balance to potencial account
trnafer
educate the customer first


billing method
arriers pat later after consume
current pay first after using

prorated charges



I know how important it is for you to know what's happening to your bill and im glad that you called us about your confusion and i will

do you still have any confusion

T-Mobile Tuesdays app during this time to claim their free gifts and to have a chance to win prizes.
so as what we did




your bill last month was already set



how are you today
tenure
how was your over all experience with T-Mobile

3 min verification
5 mn determine customer needs
8 min resolution
15 end call






































Hello Jackie, I just wanted to recap with you about what we discussed about this issue. As it was stated before we have helped you with this issue in the past and we can only allow for this resolve to happen once on the account for the reconnection fees. I would like to send over to you an ideal way to avoid the reconnection fees in the future by registering this account for auto pay to give you a predictable account payment, plus this will give you a discount per line. I would like to send you the steps to getting the auto pay set up. Let me know if you have any other questions or concerns? Have a good day and thank you for doing business with Sprint now with T-Mobile.


Hey there, Jackie I thank you for being such a valuable part of the T-Mobile family and thank you so much for your efforts in working to get to the bottom of this. Upon review of the account, I am happy to report that we have been able to get these account issues resolved and you are now getting that amazing BOGO promo you deserve.
Also, you account has been full restored and you are back up and running! To make sure that you set up for success, I have applied a one time credit of $20 to help with line restore fees. I ways want to avoid any unnecessary fees and I want the same for you. To avoid these fees in the future, you can follow these easy steps to set up autopay through your My T-Mobile App:
Log in to the T-Mobile app.
Click the MORE tab, click Profile.
Click Billing & Payments, then click AutoPay.
Click Add a card or Add a bank.
Enter the required payment method information, and click Continue.
Click Agree and submit.
My goal has been to provide the level of customer service that you can brag about. I would love to know if I have met my goal or if there is something else I can do to help. (












ackie, it has truly been a pleasure resolving your magenta concerns today! You have absolutely been AMAZING to work with and I appreciate you taking time out of your day to spend it here with me! Just to recap our conversation, I was able to waive one of the $20 restore fees. With that, the remaining restore fee will be applied to your next bill. I definitely know things happen, so I personally recommend looking towards a possible payment arrangement to prevent restoration fees in the future. Feel free to check out




Hello Jackie, I just wanted to recap with you about what we discussed about this issue. As it was stated before I was able to waive one of the $20 restore fees. With that, the remaining restore fee will be applied to your next bill. And I personally recommend looking towards a possible payment arrangement to prevent restoration fees in the future if ever so please do visit our tmobile website or download our t mobile app.





latest promotion for Iphone

james ried
123456

trade in device

Magenta

looking for an Iphone



let me check here a promotion that qualified to your account



my bill so high


9218953
rashid



very a


billl
chad paqui
212368

varification
call the



account number



scam calls

change mobile number



warrany check
remove a warranty but he checked it it still exist


number
name
pascode
last digit og the line

insurrance on the app

80
after concern
reponse
varification
get costumer concern



multiple drop


network


PILOT CLASS


i just want to make sure i pull up the correct account


balance eip transfer
tansfer balance to potencial account
trnafer
educate the customer first


billing method
arriers pat later after consume
current pay first after using

prorated charges



I know how important it is for you to know what's happening to your bill and im glad that you called us about your confusion and i will

do you still have any confusion

T-Mobile Tuesdays app during this time to claim their free gifts and to have a chance to win prizes.
so as what we did




your bill last month was already set



how are you today
tenure
how was your over all experience with T-Mobile

3 min verification
5 mn determine customer needs
8 min resolution
15 end call