Notes

Ecommerce Fulfillment Companies: Facts Versus Fiction
Most of us have heard the term ecommerce fulfillment. But many of us are still unclear about what this means and how it can help our business. There is no doubt that a fulfillment service can greatly simplify your business operations. The issue is whether an online store is run properly by having only one point of contact with the company. Ecommerce fulfillment simply means that you will have a company that takes care of every aspect of selling and buying products online including the shipping of the items sold.

Myth: You don't need a fulfillment service close to the end customer Fact: In fact, having a good storage facility near the end of your sales process helps you to save money. Instead of opting for a storage facility or ecommerce fulfillment firm just because of the close proximity to you, perhaps it's a better best practice to use the analyzed data to guide your selection. When deciding which company to deal with, check whether the storage and shipping cost are included in their services. If not, see if they have additional options like storage at the warehouse, packing, or shipping. On the other hand, if they do provide these options, evaluate how much it would add to your total cost.

Myth: All your items are stored long-term in a warehouse Fact: Some of your items may be shipped on a short-term basis, such as on holiday. This shipping could involve an overnight delivery or even a door-to-door delivery. When these deliveries do happen, the most common method of transport is to use trucks. Although you may get a discount from the company dealing with these shipments, it is unlikely that they will allow you to keep these items for the long-term. In such cases, you would have to spend money on storing these items at another place.

Myth: My orders are shipped all the time Fact: Some ecommerce fulfillment centers are open twenty-four hours. If you need the item urgently, you should order it well in advance. Some of your orders may take weeks to be delivered, especially if they are for regular merchandise. The best way to get these orders shipped is by utilizing their overnight shipping service. If you have any regular orders that take a long time to be shipped, this will help you get them done quickly.

Myth: Storing items at a remote location makes efficient inventory management Fact: If you are managing your own ecommerce business, you know how difficult it can be to locate and access the inventory. This is especially true if you are based in a different geographic location from where you keep your traditional store. For these situations, it is better for you to make sure that you store your inventory in a remote location. By choosing to store your inventory in another location, you will be able to fulfill orders more quickly. Whether you are physically located in the area where your merchandise is sold or you have your inventory stored elsewhere, it is critical to be as efficient as possible with your inventory management.

Myth: A reputable company always picks up my goods Fact: It is always a good idea to trust the warehouse where you plan to ship your goods. In many cases, these ecommerce fulfillment services pick up the shipments for you from your site. Sometimes, however, you will need to make arrangements for picking up your goods from another location. This should not present any problems for you unless you do not have a physical address to which the pickup can be sent. In these instances, you may want to inquire about whether or not your company has been selected for pickup by a reputable third party. If it has been, you can arrange for your goods to be picked up from a more convenient location.

Myth: I do not need to use end customer service when handling b2b orders Fact: Any ecommerce fulfillment service that you choose will handle b2b orders. This includes warehousing, ordering supplies and handling returns of products that did not pass fulfillment testing. It does not matter whether you have a large or small ecommerce store. You can benefit from services like these because they can streamline your ordering process, increase your revenue and allow you to spend less time on product fulfillment. By using ecommerce fulfillment, you can even have the company send out invitations to end customers before they arrive at your store.

Myth: I need to hire employees to work in my warehouse Fact: Outsourcing fulfillment companies is becoming an increasingly popular move for online retailers. There are many advantages to hiring an external ecommerce fulfillment services company to handle your b2b orders and other supply chain functions. If you are a small business without a full-time employee to handle the day-to-day tasks of your store, you can outsource those functions to a third party fulfillment company. If you are a large company that requires several full-time employees to work in your warehouse, you can still outsource those functions to a reputable ecommerce fulfillment services provider.
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