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LOG A CALLS:-
=========================
Issue:- cx want call back//
Communication:- mail share
Resolution:- info share as per current status// Unable to call due to non calling hour
*****************************************************************************************************
Issue:- cx want to know about delivery
Communication:- unable to share mail due to incorrect mail id updated//
Resolution:- unable to share mail due to incorrect mail id updated//
*****************************************************************************************************
Issue:- cx want to know about delivery
Communication:- mail share
Resolution:- info share //DDR share via mail
*****************************************************************************************************
Issue:- cx want urgent delivery
communication:- mail share
Resolution:- info share //DDR share via mail
*****************************************************************************************************
Issue:- cx want to know about order is late/ beyond promised date //
Communication:- mail share
Resolution:- info share via mail//
*****************************************************************************************************
Issue:- cx want to cancel this order
Communication:- mail share
Resolution:- info share via mail// order cancel
*****************************************************************************************************
Issue:- cx want to cancel this order
Communication:- mail share
Resolution:- info share via mail// ask to refuse on door step//
*****************************************************************************************************
Issue:- cx want to cancel this order
Communication:- mail share
Resolution:- info share via mail// already order cancel
*****************************************************************************************************
Issue:- cx want to change address
Communication:- mail share
Resolution:- info share //unable to change address because product has been shipped///
*****************************************************************************************************
Issue:- cx want to know about delivery//UD mark//
Communication:- mail share
Resolution:- info share via mail// FNDR filled
*****************************************************************************************************
Issue:- cx want to know about refund
Communication:- mail share
Resolution:- info share via mail// tat share
*****************************************************************************************************
Issue:- cx want to Return the order
Communication:- mail share
Resolution:- info share via mail// tat share
*****************************************************************************************************
Issue:- cx want to know about why his order cancel
Communication:- mail share
Resolution:- info share via mail why his order cancel//
*****************************************************************************************************
Issue:- cx want to know about delivery charges//
Communication:- mail share
Resolution:- info share about COD processing charges via mail//
*****************************************************************************************************
Issue:- cx want to Return the order//pick up status
Communication:- pick up mail share
Resolution:- info share via mail// tat share // RL panel Filled
*****************************************************************************************************
Issue:- Information on order//product info
Communication:- mail share
Resolution:- info share
*****************************************************************************************************
Issue:- Query not clear
Communication:- mail share
Resolution:- info share via mail//
*****************************************************************************************************
Issue:- RTO case
Communication:- mail share
Resolution:- info share via mail//
*****************************************************************************************************
LOG A CALL FOR ALL CX WHO HAVE NOT EMAIL ID:-
----------------------------------------------------
Issue:- cx want to know about delivery// cx want urgent delivery// cx want to cancel this order// cx want to change address// cx want to know about delivery//UD mark// cx want to know about refund// cx want to Return the order// cx want to know about why his order cancel // Information on order//product info// Query not clear// RTO case// Order is late/ beyond promised date //
Communication:- unable to share mail due to incorrect mail id updated//
Resolution:- unable to share mail due to incorrect mail id updated//
Thanks Team 💪
=============
GURI ▄︻̷̿┻̿═━一 👌
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