Notes

Jaisa ki dekh pa rhein hai apka product aaj out for delivery hai. Aaj sham tk ka wait kijiye apke order ki delivery aaj ho jaegi.

Sir , Apko btana chahunga humara customer care number hai - 9212692126 or aap call back ki request bhi kr skte hai my order section se.

Sir you have select cash on delivery and there is processing charges for selecting cash on delivery, please use online mode for placing order than you will get free delivery.

Maafi chahunga technical limitation k karn screenshot nahi check kr skte.

WRONG MAIL ya WRONG DETAIL
I really apologies but I am unable to check any details as that number you have shared with us is not registered with snapdeal .So I request you to please share your registered details so I can assist you better .
I am unable to fetch any account from the given details, Please provide the correct details so I can assist you better .
I request you to share your registered details so I can assist you better ?
Apse request hai aap apni register details share kare taa ki mai order ki detail check kar pau?

3.5= FOR CONFIRMING ORDER
Thank you for confirming your order. Please give me a moment, I will check it for you.
Order confirm krwane ke liye dhanwayaad. Aap mujhe kuch samay dijiye taki apke order ki jankari check ki ja ske.

11= FOR APOLOGY.. ND ( GIVING DELIVERY ASAP )
Your product delivery date is (--). I am your case manager for this concern and We will try to deliver your product as soon as possible within delivery date.
Aapke product ki delivery date (--). Mai aapka case manager baat kar raha hu. Mai poori koshish karuga aapka product jitni jaldi ho sake utni jaldi deliver karva saku.

Sorry, that you are facing such an issue. I have registered your complaint. I will personally work on this to resolve at the earliest.

Maafi chahuga aapko is tarah ki pareshani ka samna karna padh raha hai. Mai aapki complaint register kar raha hu. mai khud aapki complaint pe kaam karuga jiss se aapka issue jald se jald solve kar pau.

CANCELLATION SCENARIO MAIN POINT..
WANT TO CANCEL [ASKING REASON FOR CANCELLATION].
Sorry to hear that, you want to cancel this order. May, I know the reason for cancellation, As this is one of our best selling item & I am sure you will like it.
Maafi chahunga ki aap is order ko cancel krna chahte hai ! Kya mai jaan skta hoon ki aap is order ko cancel ku krna chahte hai, Kuki ye humara one of the best selling product m se ek hai aur mujhe pura vishwas hai apko ye pasand bhi aaega.

WANT TO CANCEL REQUEST TAKEN [ WHEN PRODUCT NOT DISPATCH ND NOT GETTING CANCELLED FROM OUTSIDE SF]
We have taken your request for cancellation and we will notify you via SMS/Email within next 24 to 48 hours with latest update on this request.
Maine apke order ki cancellation request raise krdi hai aur apko iske upper further update aana wale 24-48 hours se andar via SMS/Email ke dwara de diya jayega.

1= EXTRA ASSURANCE FOR ANGRY
I understand how you are feeling right now if i were on your place i would have felt the same way . Your anger is obvious and your irritation is understandable but i am going to make sure to sort this issue as soon as possible. Its is my responsibility to help you.
Mai samaj sakta hu aap is time kaisa feel kar rhe hai. Agar mai aapki jagah hota to mai bhi same asa hi feel karta. Aapka gussa jayaz hai. Par mai aapko batana chahuga ye meri zimmedaari hai. Mai poori koshish karuga jald se jald iss issue ko resolve kar pau.

Your concern is justified and I understand how you are feeling right now. But be assured i will definitely help you regarding this Because you are our most valuable customer and your chat landed on me so now is my responsibility to help you.
Aapka concern jayaz hai. Mai samaj sakta hu aap is time kaisa feel kar rhe hai. Par aap bilkul nischint rhae, mai poori koshish karuga jald se jald iss issue ko resolve kar saku. Kyuki aap humare valueable customer hai. Aapki chat mere pass aai hai to ye meri responsibility hai jald se jald aapka issue resolve karva saku.

I will make sure that this should be your first and last bad experience with us and you won't face such problem in future. I really apologize that you are experiencing this problem. But I personally assure you that you won't come across such kind of inconveniences as we will work hard provide you the best services that you deserve.
Main yeah sunishchit karoonga ki yah hamaare saath aapaka pahala aur antim bura anubhav hoga. Aur aapako bhavishy mein aisee samasya ka saamana nahin karana padega. Main vaastav mein shama chaahata hoon ki aapko is samasya ka saamana kar rahe hain. Lekin main vyaktigat roop se aapako vishvaas dilaata hoon ki aap is tarah kee asuvidhaon ke beech nahin aaenge kyonki hum poori koshish karege ki hum aapko best service provide kara pae jiske aap haqdaar hai.

I understand if we pay for something and we didn't receive what we really wanted, I would have also felt the same if I put myself at your situation and trust me this won't get unnoticed.
Main samajhata hoon ki agar ham kisee cheej ke lie bhugataan karate hain aur hamen vah praapt nahin hota hai jo ham vaastav mein chaahate the, to mujhe bhee aisa hee lagega yadi main khud ko aapakee sthiti mein rakhata hoon. Aap bilkul nischint rhae iss par dhyan diya jaega or ase problem aapko future mai nhi karni padege.

There is no need to worry, I've done all possible things and I assure you'll receive your order to your door step as soon as possible.
Chinta karane kee koee aavashyakata nahin hai, mai poori koshish karuga jald se jald aapka order deliver karva saku.

Don't worry your money is safe with snapdeal trust pay policy , please allow us this maximum time to investigate on your complaint. You are our valuable customer, I will personally work on this to resolve at the earliest.
Chinta na karen aapaka paisa snapdeal trust pay polisee ke saath surakshit hai, krpaya hamen thoda samay dijiye. Taaki hum aapki shikaayat kee jaanch kar sake. Aap hamaare moolyavaan graahak hain, main jald se jald ise hal karane ke lie vyaktigat roop se kaam karoonga.

PDWP
I have registered your request. we'll share the proof of delivery with you once we get it from our courier partner within a maximum of 6 working days. In case you are still not able to locate your package, just let us know. We will look into the matter again and find a resolution for you.

PRODUCT AVAILABLE ON WEBSITE
As I have checked that product which you want is available at our website and application and also serviceable at your pin code . I request you to place the order if you wish to place the order for the same . Please visit our Website/App and to order the required product.

PENDING VERIFICATION
Your order is one step away from confirmation and needs to be verified. We will call you in next 24 hours (between 9 AM and 9 PM )or you may receive sms or email to confirm your purchase . We may also auto verify your order and send you an order confirmation email.

WHEN CX SAY (MERA YE ORDER KU NAI AA RHA PEHLE VO WALA AA GYA THA)
In light of recent government notification, we are servicing only essentials orders. Dispatching existing non-essential orders may take longer than normal. We thank you for your continued patience and understanding during these difficult times. Stay Safe !

ARE WE DELIVERING ORDERS
Yes Sir Mam. Would request you to place the order and you can check Product Delivery Date mentioned while placing the order!

SELLER RELATED QUERY
We see that you are interested in selling your products on our website/app. Selling on Snapdeal is easy! All you need is:
GST Number
Company PAN Card
Current Account Number
So just log into our website/app, click on 'Sell on Snapdeal' and fill in required details. Post filling the form the team will revert you in 7-10 business days.

PRICE PROTECTION
Sir Mam, if the price is showing less to you of the same product which you have placed, then do not worry, you can claim that difference amount. I request you to please send us a mail at [email protected] by adding 'Price Protection' in the subject of the mail and you have to share the order ID and the Screenshot/Image of the same product with the selling price.
Once you shared the mail, our team will revert back to you within 24 hours.

8= COMPLAINT REGISTER SCENARIO
Sorry for inconvenience caused. There is no need to worry, Please give me a moment i will raise complaint regarding that.
I have register your complaint and you will get update regarding that within 24 to 48 hours.

FAKE=-
Snapdeal ki taraf se kabhi bhi paise ki demand nahi ki jati he. Main aapko batana chahunga ki ye calls aur messages Snapdeal ki taraf se nahi kiye gaye hai ye sabhi fake calls hain. Aapse request karunga ki aap inhe ignore kijiye kyuki Snapdeal ki taraf se koi bhi offer aapko call ke through nahi bataya jata hai. Hamare sabhi offers aapko website/app par hi show kartein hain or please app enke sath apne koe bhe personal ya account details share mat kejeyaiga .