Notes

Hi, Good Afternoon! I am Irtiza, How can I help you today?

Please allow me sometime to check information for you.
Aap mujhe kuch samay dijiye taki apke order ki jankari check ki ja ske.


Aapka order shipping stage mai hai. Abhi mai aapka address change nhi kar pauga.
Just a reminder for you to answer.
Ye apko jawab dene ke liye ek reminder.

Important note;;;;
//// If you have any concern/query related to Snapdeal, please share so that I could assist you.
same info
///Sir, mai aapko already jaankari de chuka hu. Mai aapse call pe baat nhi kar sakta.
Agar aap humare customer executive se call par baat karna chahate hai to aap 9212692126 par 9AM-6PM ke beech mai bat kar sakte hai.

want to return product,product already disposed
/////Sir,The product which is delivered to you,You have to return the product as it is,If you dont have that product it will not get returned.
///I request you please wait this is the max. time , we will try our best that you will get Proof of delivery before given time.



///I request you to please wait you will get you proof of delivery before given time.

ONLINE MODE
///As, i can check you had opt cash on delivery mode so sir you have to pay amount on cash on delivery,if you want to pay online mode if courier boy allows you can pay through online mode.
///As,I can check your order is arrived at you destination city, But it is no out for delivery so request you please wait when your order will be out for delivery our courier boy call you you can coordinate with him.

////Whatsapp Chat ID –25233384
Cust Concern – cx want to know about his delivery //// status showing red flag//But product is in DDR// Last date is 27apr//ask to wait
Action Taken – replied on whatsapp
communication- info share//as promised. // replied on whatsapp
Agent Name- Irtiza- (CSPL-WHATSAPP)

\I,Request you to please wait 24 to 48 hours your refund will be initiated.After initiation your amount will be reflected within 5 working days in your account.

// The product will be picked up,you will get update for the within 24 to 48 hours.After pickup and quality check your will get the replacement of the product within 4 to 7 working days.

//For,Raising the complaint you have to share your order id,Please share your product order id by typing.we are unable to check any information from your given detail.





SPECFIC DATE REQUEST
Sir,jaisa ki mai check kr paarahi hoo aapka product ki delivery date 26 Apr-28 Apr hai ,nishchint rahai as a case manager mai porri kooshish kroo ghi aapka order jald sai jald deliver krwa diya jayai .


cordinate with courier boy
Sir , jesa ke check kar paa rahi hoon aaj apke order ke delivery ki leyai hamare delivery boy out for delivery hai.Jaisa he humarai courier boy aapko call karai gha aap unsai coordinate krsktai hai , humarai courier boy ka contact no

ENGLISH Restrictions
Sir, As i can check due to the Government restrictions your order will be late in delivery in few states and areas. I request you to Please wait for 24 to 48 hour. you will get update from our team and sir y
HINDI
Sir , jaisa ki mai check kar paa rahi ho Goverenment restrictions kai kaaran aapkai order ki delivery late hai , aapsai request hai 24 sai 48 hour tak wait karai aapko humarai team ki tarah sai update kr diya jaayai gha. sir apko time to time update kiya jayai gha Sms ya mail kai dawara.