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Issue:- cx want call back//
Communication:- mail share
Resolution:- info share as per current status// Unable to call due to non calling hour
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Issue:- cx want to know about delivery
Communication:- unable to share mail due to incorrect mail id updated//
Resolution:- unable to share mail due to incorrect mail id updated//
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Issue:- cx want to know about delivery
Communication:- mail share
Resolution:- info share //DDR share via mail
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Issue:- cx want urgent delivery
communication:- mail share
Resolution:- info share //DDR share via mail
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Issue:- cx want to cancel this order
Communication:- mail share
Resolution:- info share via mail// order cancel
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Issue:- cx want to cancel this order
Communication:- mail share
Resolution:- info share via mail// ask to refuse on door step//
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Issue:- cx want to change address
Communication:- mail share
Resolution:- info share //unable to change address bcoz product has been shipped///
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Issue:- cx want to know about delivery//UD mark//
Communication:- mail share
Resolution:- info share via mail// FNDR filled
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Issue:- cx want to know about refund
Communication:- mail share
Resolution:- info share via mail// tat share
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Issue:- cx want to Return the order
Communication:- mail share
Resolution:- info share via mail// tat share
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Issue:- cx want to know about why his order cancel
Communication:- mail share
Resolution:- info share via mail why his order cancel//
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Issue:- cx want to know about delivery charges//
Communication:- mail share
Resolution:- info share about COD processing charges via mail//
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Link: https://snapdealcx.force.com/login?ec=302&inst=2j&startURL=%2Fhome%2Fhome.jsp
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Issue:- cx want to change Delivery address
Communication:- mail share
Resolution:- info share via mail//
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As per your preference of order cancellation, we have taken your cancellation request. Your order is successfully already cancelled.
For any further assistance please do contact us, we are happy to help you.
Thank you,
Team Snapdeal
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Issue:- cx want to cancel this order
Communication:- mail share
Resolution:- info share via mail// already order cancel
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Issue:- cx want to Return the order//pick up status
Communication:- pick up mail share
Resolution:- info share via mail// tat share
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As per your concern we would like to inform you that which order you had placed its only 1 pack of bag and for better information kindly check product description page.
For any further assistance please do contact us, we are happy to help you.
Team Snapdeal
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Issue:- Information on order//product info
Communication:- mail share
Resolution:- info share
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Issue:- Query not clear
Communication:- mail share
Resolution:- info share via mail//
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Issue:- RTO case
Communication:- mail share
Resolution:- info share via mail//
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Issue:- cx want to know about order is late/ beyond promised date //
Communication:- mail share
Resolution:- info share via mail//
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Issue:- cx want to know about delivery//UD mark//
Communication:- mail share
Resolution:- info share via mail// FNDR not filled
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Issue:- cx want to Return the order//pick up status
Communication:- pick up mail share
Resolution:- info share via mail// RL panel filled
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Your item has been picked up successfully on Pickup date 04-05-21, it will take a maximum of 7-8 days to reach our warehouse. After that we'll process it through our quality check and initiate refund as per your preference. As soon as we initiate the refund, we'll update you via SMS and Email.
We appreciate your patience and co-operation in this regard.
Team Snapdeal
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