Notes

(OPENING)

I am fine, thank you for asking. I hope you and your family doing well!
Main theek hoon, puchhne ke liye dhanyavaad. Mai asha karti hu ap or apke parivaar mai sab ache honge.

Hi, Good Morning! I am Rashika. How can I assist you today?
Hi, Good Afternoon! I am Rashika. How can I assist you today?
Hi, Good Evening! I am Rashika. How can I assist you today?

(ASKING DETAILS)
Please share your Order ID/Suborder ID/Registered Contact Number, So that I can assist you!
Kripya aap apna register contact number ya order id btaye taki main check karke aapko jankari de saku.

Without any details I can not help you. Please share your Order id/Suborder id/Registered Contact Number, So that I can assist you better!
Bina details se main apki help nahi kar paungi ,Aapse request hai ki aap apna order id/sub order id/registered contact number share karein taaki main aapki behtar sahayata kar sakun!

I request you please provide me the order id of the product.
May I know the order name or the order ID about which you want to know.
I am unable to fetch any information from given details. Kindly provide the correct details.
May I know your registered mobile number?

How may I assist you regarding Snapdeal?
Main apki Snapdeal se related kya sahayta kr skti hu ?

No need to worry, you will be fully assisted.
Nischint rhe apki puri sahayta ki jayegi.

Kindly elaborate your concern so that I can assist you better!
Kirpya vistaar mai apna concern btaye taki apko jankari de sakun!
May I know your exact concern please?
Kya mai apka exact concern jaan sakti hu?

(Thanks)
Thank you for sharing details with us! Please allow me sometime to check information for you.
Details dene ke liye dhanyawaad. Aap mujhe thoda samay dijiye taki main apke order ki jankari check kr sku.

Are you talking about this order?
Kya aap iss order ki baat kar rahe hain?

(HOLD 1)
Please give me a moment, I will check it for you.
Aap mujhe kuch samay dijiye, taki apke order ki jaankari check ki ja ske.
(HOLD 2)
I apologize for the delay, I am still working on your concern! Please allow me some more time!
Maafi chahugi, jaankari check krne me thoda samay lag rha hai, Please mujhe thoda aur samay dijiye.
(Unhold)
I apologize for the delay,We appreciate your patience!
Deri ke liye maafi chate hain, Hum apki patience ka maan krte hai.

Thank you for your precious time!
Apka keemti samay dene ke liye dhanyawad.

(FURTHER ASSISTANCE)
Is there anything else I may assist you regarding Snapdeal?
Kya iske alawa main Snapdeal se related apki aur koi sahayta kar sakti hun?

(Closing)
I am glad that I was able to help you with the required information.It was nice talking to you. Thank you! Have a nice day.
Apki help krne me mujhe khushi hui! Aapse baat krke acha lga ,humein sampark karne ke liye dhanyavaad! Apka samay shubh rhe.
I am sorry for the inconvenience caused. Rest assured, this will be taken care of. Thank you for contacting us! Have a good day!
Asuvidha ke liye khed hai. Nishchint rahe, is par dhyaan diya jaega. Humein sampark karne ke liye dhanyavaad! Apka samay shubh rhe.
We are closing this conversation because of no response from your side. You may contact us again. Stay safe and have a good day!
Apke traf se koi jawab na aane ki wajah se hum ye baatchit yahin band kr rhe hai. Aap humse phir se sampark kar sakte hain. Surakshit rahen aur apka din shubh rhe.

(ASSURANCE/APOLOGY)
Please accept our sincere apology. This will be taken care of for next time.
Asuvidha ke liye maafi sawaikaar karen. Aage se is par dhyaan diya jayega.

There is no need to worry, I've done all possible things and I assure you'll receive your order as soon as possible.
Maafi chahungI apko preshani hui. Aap nishchint rhe apke order ki delivery jldi hi krwayi jayegi.

I know that there has been a delay but please be assured that we are working hard to get your product to you at the earliest.
"Sorry! Your order will be delivered with a delay. We understand the importance of timely delivery and our teams have prioritized the delivery of your item at the earliest.
I am directly escalating your concern to the higher authority and I will personally review your account and make sure that your order will get delivered at the earliest.
Main apki chinta ko seedhe uchch adhikari tak pahuncha rahi hoon aur main apke khaate ki vyaktigat roop se sameeksha karoongi aur sunishchit karoongi ki apka order jald se jald deliver kraya jaega.

There is no need to worry, I've done all possible things and I assure you'll receive your order to your door step.
Chinta karne ki koi aavshyakta nahi hai, Maine sabhi sambhav paryaas kiye hain aur mujhe vishvaas hai ki aap jald se jald apna order praapt karege!

I am really sorry to hear that you are facing such an issue. I have registered your request with us. Don't worry, I will be personally working on your case to provide you the resolution at the earliest.
Maafi chahungI apko preshani hui, Apki request register krdi gyi h. Aap nishchint rhe apki complaint par mere dwara khud kaam kiya jayega taki jald se jald apko resolution diya ja ske.

Sorry, that you are facing such an issue. I have registered your complaint. I will personally work on this to resolve it at the earliest. I request you to please wait for 24 to 48 hours we will update you soon.
Maafi chahungi apko preshani hui, Apki request register krdi gyi h. Aap nishchint rhe apki complaint par mere dwara khud kaam kiya jayega taki jald se jald apko resolution diya ja ske apse request krungi ki ap 24 to 48 hours ka wait kre apko team dwara jald hi update kiya jayega.

I am really sorry to hear that you are facing such an issue. I have registered your request with us. Don't worry, I will be personally working on your case to provide you the resolution at the earliest.
Maafi chahungi apko preshani hui, Apki request register krdi gyi h. Aap nishchint rhe apki complaint par mere dwara khud kaam kiya jayega taki jald se jald apko resolution diya ja ske.

( CHANGE ADDRESS)

"If MFG not created yet -
I can surely help you with this, Can you please share your new address & phone number
Once shared
Just allow me a moment so that i can make the required changes
<Update the new address & number in the 'Change Address' section>

If MFG created but not shipped -
I am really sorry, your item is already packed & ready to be shipped. No changes can be made now.
If your new address is near by to your existing, you can coordinate with the courier boy to get your item delivered as per your preference.

If MFG created & shipped -
I am really sorry, your item is already shipped & its with the courier. No changes can be made now.
If your new address is near by to your existing, you can coordinate with the courier boy to get your item delivered as per your preference.

"We are unable to change the name and address details for your order as it has already shipped. In case you wish to change your name and registered address for future orders, please follow these simple steps:
- Go to My Orders
- Click on ‘Saved Addresses’ on the left of the page
- Change your name and address and click on ‘Save’
If you require any further assistance, feel free to reply to this email. We will be glad to help you.

(SHIPPED IN PDD)
Main dekh sakati hoon ki aapka order transit mein hai aur main ab se aapki case manager hoon isliye main poori koshish krungi ki apka order <date> par ya usse pahle aap tak pahunchya jaye.
Ap apne order ko is link se track kar skte hai :-
https://m.snapdeal.com/myorders

( NOT SHIPPED IN PDD)
Aapaka order jald hee bhej diya jaega aur aapko email aur sms ke dwara update diya jayega. Saath hee, main ab aapaki case manager hoon jo aapke order ki samay par delivery sunishchit karegi. Main poori koshish karoongi ki apka order <Date> par ya usse pehle aap tak pahunch jaye.

(ORDER DELIVERY DATE IS BREACHED AND NEW DDR IS NOT UPDATED)
Maafi chahte hai, Apke order ki delivery mei delay hua hai. Hum apke liye samay par delivery ke mehatv ko samjhte hain. Jaisa ki check kr pa rhi hu, aapka order transit mein hai. Aur ab Mai case manager hoon apke is concern k liye aur koshish kr rhe hai ki apka order jldi deliver kr diya jaye ! Halanki, apke order ke delivery mein deri ho skti hai kyunki corona lock-down ke chlte poore India mein sakht pratibandh lagaye gaye hain! Asuvidha ke liye khed hai.

(OFD)
Main dekh sakati hoon ki aapka order abhee "delivery ke liye nikla hua hai" aur aapko jald hee courier team se ek call praapt hoga.
Saath hee, main ab aapki case manager hoon jo aapke order kee dekhbhaal karegi. Kripya nishchint rahen or Apse request krugi ap aj din smapt hone tak ka wait kare hmari puri koshish hai apka order apko jld se jld deliver kraya jaye.

Don't worry, our courier partner will call you soon regarding delivery of your order.
Nischint rhe, courier partner apko jldi hi contact krenge apka order deliver krne ke liye.

( UD )
Jesa ke check kar pa rahi hoon apke product ki delivery abhi tak nahi ho pae hai maafi chahungi apko preshani hui, apka product <REASON> ke karan deliver nhi ho paya hai ap mujhe confirm kraye kya <date> ko apko delivery se regarding koi call aai thi.
Jaisa ki check kar paye hai, Kuch courier reason ke karn order ko deliver nhi krwa paye hai or hum asuvidha ke lie Maafi chahte hain. Apka concern update kar diya gya hai or hmari taraf se puri koshish ki jaegi ki apko order ki delivery attempt dubara karwae jae or hum koshish karenge ki apka order apko 24-48 hours ke andr deliver kraya jaye
ap apne order ko track kar skte hai yha is link se
https://m.snapdeal.com/myorders

(ORDER LATE )
Aapka order shipping mein thoda late hua hai, lekin chinta karne kee koi aavshyakta nahi hai, jaise ki main ab aapke order ki case manager hoon jo aapke order ki samay par delivery sunishchit karegi. Main poori koshish karoongi ki apka order <Date> par ya usse pehle aap tak pahunch jaye.
Asuvidha k liye maafi chahugi par jese ki dekh pa rhi hu apka order delay hua hai par ap nishshcint rhiye apko jald se jald apke order ki delivery karva di jaayegi.

(URGENT DELIVERY)
Sir, Jese ki mai dekh pa rhi hu apke order ki jo delivery date hai vo <date>maximum samay hota hai lekin product ko pehle hi deliver krvane ki puri koshish ki jaayegi. Apki request ko forward kar diya gya hai or hmari team puri koshish kregi ki time se pehle apko apka order deliver ho jaaye.

(EXACT DATE)
Sir Mam, I can't commit the exact date of product delivery but our team is working hard to deliver your product at the earliest!
We will share a timely update to you over the email/SMS!

Sir Mam, Apko koi exact date ki commitment ni kr payenge. Par aap nischint rahe hmari team poori koshish kar rahi hai taki apke product ke delivery jald se jald karwayi ja ske. Hum apko Email/SMS ke dwara eske regarding update karenge.

(EMPTY PARCEL)
We understand that you are facing issues with the delivery of your order. We are sorry for the inconvenience. Please give us a maximum of 7 days to investigate this issue. We will call or email you with a resolution. Rest assured that we'll look into this matter very seriously and resolve your concern at the earliest.

Maafi chaungi apko asuvidha ka samna karna pdha hai, apke complaint registered kar de gae hai, apse request karungi please aap hame 7 din ka samay dejeyai, taki humare team apke complaint par investigate kar sake, Aap nishchint rhe apki complaint par mere dwara khud kaam kiya jayega taki jald se jald apko resolution diya ja ske.

(RTO)
Maafi chahungi apko preshani hui hamare courier partner kaee prayaas ke baad bhee aapka order dene mein saksham nahin the isliye yeh order wapis ho chuka hai apse request krugi ap nya order place kare hmari puri kosish rhegi apka order jld se jld ap tak pahunchaya jaye.

(WHY WAS MY ORDER CANCEL)
Maafi chahungi apko preshani hui. jaisa ki mai check kar paa rha hu apka order technical issue ke karn cancel ho chuka hai apse request krugi ap nya order place kare hmari puri kosis rhegi apka order jld se jld ap tak ponchaya jaye.

(CANCELLATION BY US)
Maine apka order cancel kar diya hai apko iski jankari apke phone mai prapt ho jayegi.
jaise he hmari taraf se amount initiate kiya jayega apke account mai <refund tat> mai aa jata hai.

(ASKING CANCELLATION REASON)
Sorry to hear that, you want to cancel this order. May, I know the reason for cancellation, as this is one of our best selling product & I am sure you will like it.
Yah sunakar khed hai, aap is order ko cancel karana chaahate hain. Kya aap mujhe cancel karane ka kaaran bta sakte hain, kyonki yah hamaaree sabase adhik bikane vaalee vastu mein se ek hai aur mujhe yakeen hai ki aap ise pasand karenge.

(NON CANCELLATION STAGE)
Mene apki complaint le li hai pr Jaisa ki mai check kar paa rhi hu apka order cancellation stage pe nhi hai. Kyuki order shipped ho chuka hai apse request krugi apko order ki delivery ke liye call aye to ap order lene se mna kar de apka order cancel ho jayega.
Jaisa he apka order cancel hoga hmari taraf se apka amount 6 dino mai initiate kar diya jayega or apke account mai <refund tat> mai aa jayega.

(REFUND IN TAT)
Jesa ke check kar paa rahi hoon apka amount hmari tarf se <Date> ko initiate kiya gya hai. Apka bank apke account mai reflect karne ke liye adhiktam samay 7-10 Business Days ka leta hain.
chinta mat kijiye, apka amount jald he apke account mai bhe reflect ho jaega.
Agar apko diye gye samay ke anusar apka amount apke account mai reflect nahi hota hai to aap hame sampark kare ham apke help karenge hame apke help karne mai behd khushi hoge.

(REFUND NOT IN TAT)
Jesa ke check kar paa rahi hoon apka amount hmarae tarf se <Date> ko initiate kiya gya hai Apka bank account mai.
Maafi chaungi abhi tak apke account mai apka amount reflect nahi hua hai. Apse request karungi please aap ek baar apne bank se iske regarding contact kare is reference no. ke sath
Agar bank se apko eske regarding help na mile to aap please hamse dubara contact kijiye apki help ke jaegi hame behdh khushi hoge apke help karne mai. or ham iske liye apko 24-48hrs mai revert bhi krege apki email/sms pe.

(ASKING BANK DETAILS )
As I can check your order complaint is accepted and your refund amount is ready to initiate but We don't have your bank details. I request you to please share the bank details through email/app and then we will revert you for this via email/sms within 24-48 hrs.
Jaisa ki mai check kar paa rhi hu apke order ki complaint accept ho chuki hai or refund amount ready hai initiate hone ko prantu hmare paas apki bank details available nhi hai. Apse request krugi ap apni bank details email/app ke madhyam se share kare or uske baad ham apko iske liye revert krege apki email/sms pe 24-48 hrs mai

(PICKUP)
Maafi chahungi apko preshani hui.
Apka concern update kar deya gya hai sir, aana wale 2-3 din ke andr puri kosis rhegi apke order ka pickup jald se jld kraya jaye.

Mai apko btana chahungi mai apki return request reschedule kar rhi hu or apka 2 se 3 din mai pickup ho jaayega.
(PICKUP REASON)
Jesa ke check kar pa rahi hoon apke product ka Pickup abhi tak nahi ho paya hai maafi chahungi apko preshani hui, apke product ka Pickup <REASON> ke karan nhi ho paya hai ap mujhe confirm kraye kya <date> ko apko pickup ke regarding koi call aai thi.

(OUT FOR PICKUP)
Main dekh sakti hoon ki hmare courier partner abhi pickup ke liye nikle hue hai aur aapko jald hee courier team se ek call praapt hogi. Kripya nishchint rahen or Apse request krugi ap aj din smapt hone tak ka wait kare hmari puri koshish hai apka order ka pickup jld se jld kraya jaye.

(REVERT)
I apologize for the inconvenience you have experience. As I can check your order complaint is already raise and we are working on it we will revert you for this via email/sms within 24-48 hrs.
Maafi chahungi apko preshani hui. Jaisa ki mai check kar paa rhi hu apke order ki complaint bna hui hai or hum ispe regular kaam kar rhe hai iske liye hum apko revert krege apki email/sms pe 24-48 hrs mai.

(COMPLAINT TAKEN)
Sorry, that you are facing such an issue. I have registered your complaint. I will personally work on this to resolve at the earliest. I request you to please wait for 24 to 48 Hours for further updates.
Maafi chahungi apko preshani hui. Apki request register krdi gyi h. Apko team dwara 24 se 48 ghante mei update kardiya jayega.
I am really sorry to hear that you are facing such an issue. Don't worry, I will be personally working on your case to provide you the resolution at the earliest.
Mujhe ye sunkar khed hai ki aap is tarah ke mudde ka samna kar rahe hain nischint rahe, Main aapke case par personally kaam karungi taki jald se jald apko resolution mil paye.

I will make sure that this should be your first and last bad experience with us and you won't face such problem in future. I really apologize that you are experiencing this problem.
Main ye sunishchit karoongi ki ye humare sath apka pehla aur antim bura anubhav ho aur aapako bhavishy mein aisee samasya ka samna nahin karna padega. Asuvidha ke lie khed hai.

Your concern is justified and I understand how you are feeling right now. But be assured I will definitely help you regarding this .Your chat landed on me so now is my responsibility to help you.

Aapki chinta uchit hai aur main samajhati hoon ki aap abhi kaisa mahasoos kar rahe hain. Lekin nishchint rahiye main is baare mein aapki madad jaroor karoongi. Aapki chat mere paas aayi hai isliye ab mere jimmedari hai ki main apki madad karoon.

(WANT SENIOR CALL)
I apologize senior is not available right now, If you want to contact would request you to please share a mail on [email protected]
Main maafi chahti hoon ki senior abhi upalabdh nahin hai, Agar aap sampark karana chahate hain to kripya aap [email protected] par ek mail saajha kare.

(RETURN REQUEST)
Will you please tell me what problem you are facing regarding the product so that I will register your complaint.
Kya main jaan sakti hun aap product return kyu karna chahate hain product main kya problem hain?

I will register your complaint regarding this will you please tell me you want replacement or refund of this item?
Main apki darj karungi iss issue kai liye , Kya main jaan sakti hun aap is product ko refund ya replacement kya chahte hain ?

I have taken your return/replacement complaint regarding this order, team will update you regarding this complaint within 24-48 hours via email/sms. I apologies that you have faced this issue.
Nishchint rahiye main apke iss order kai liye refund/ replacement request darj kar rahin hun , Aapse request hain aap 24-48 hours ka wait kijiye team apko update kar degi sms or email kai dawara.

I would also like to confirm that once your product pickup will done and has gone through a successful quality check, the refund will be initiated. Once the refund is processed you will receive a notification confirming the same.

I would also like to confirm that once your product pickup will done and has gone through a successful quality check, the replacement order will be initiated. Once the replacement is processed it will reaches to you within maximum 4-7 working days.

Sorry but replacement is not available for this product.

(DENIAL)
Maafi chahungi but apko same product deliver hua hai or good condition mai isliye return nhi ho paayega.

(MANUAL READ)
Mai apko btana chahungi ki jab apko product delivered hoga us samay apko manual milega ap usko read kijiyega.

(ABUSE)
Meri apse request hai professional bhasha ka paryog kre nahi to majburan mujhe ye batcheet yahi samapt karni padegi.
Sir, I request you to please use professional language otherwise I have to close your chat.

(CALL BACK REQUEST)
Sir, I would be able to response you over chat only, I would like to request if you can share your concern via chat. I will be happy to help here.
Main aapase keval chat karane ke lie pratikriya de paoongi, main aapase anurodh karana chaahoongi yadi aap chat ke maadhyam se apanee chinta saajha kar sakate hain. mujhe yahaan madad karane mein khushi hogi.

Sir, If you want you can also contact our support team on 9212692126 for any quarries related to snapdeal and our team will be definitely provide you with the best possible resolution. You can also choose call me now option in my order section.
Agar aap call pai baat karna chahtai hai to ye hmara customer care number hai 9212692126. Aap is par support team se sampark kar sakate hain aur hamaari team aapako sabase achchha sambhav sankalp pradaan karegi. Ya aap my order section mai jakr call me now ka option select kar saktai hai hmari team ki taraf sai aapko call ajayegi.

(TRUST PAY POLICY / (SNAPDEAL GUARANTEE)
Sir, Mai apko btana chahugi ki snapdeal ki 7 days ki return policy hai agar product delivery kai baad apko koi bhe pareshani ati hai product mai to aap 7 days kai andar replace ya refund karwa saktai hai

Snapdeal ek market place hai, jahaan aapke jaise khareedaar hamaare platform par hamaare vikretaon dvaara is tarah ke vastuon ko khareedate hain. Hum keval un vikretaon ko parishram apoorvak anumodit aur protsaahit karate hain, jin par aapko aparaajey keematon par uchch-gunavatta vaalee vastuon ko bechne ke lie bharosa kiya ja sakata hai.
hamane hardware ya software muddon ke lie maanak nirmaata kee warranty ke tahat adhikaansh utpaadon ko cover kiya hai, jahaan kaheen bhee laagoo ho. yadi aap hamaare kisee bhee vaapsee yogy utpaad se santusht nahin hain, to aapke bhugtaan kee suraksha sunishchit karane ke lie hamaare paas 7 din kee aasaan vaapsee neeti hai.
hamen aapkee madad karane mein khushee hogee.

(PERSONAL DETAILS)
I really apologies but we are not authorized to share any personal information .
Maafi cahungi prantu hamare pass personal details share karne ki authority nahi hai.

(FAKE OFFER QUERY)
Snapdeal ki taraf se kabhi bhi paise ki demand nahi ki jati he. Main aapko batana chahungi ki ye calls aur messages Snapdeal ki taraf se nahi kiye gye hain ye sabhi fake calls hain. Aapse request karungi ki aap inhe ignore kijiye kyuki Snapdeal ki taraf se koi bhi offer aapko call ke through nahi bataya jata hai.
Hamare sabhi offers aapko Snapdeal ki website/app par hi show hote hain or ap please inke sath apni koi bhi neeji jaankari ya account details share na karein.
Aap nischint rhe hmari team bhi is mamle par kaam kr rhi hai or inke upr sakht action liya jayega.

(ORDER VERIFICATION)
Your order is one step away from confirmation and needs to be verified. We will call you in next 24 hours (between 9 AM and 9 PM )or you may receive sms or email to confirm your purchase . We may also auto verify your order and send you an order confirmation email.

(PROMO DISCOUNT)
You have to first claim this coupon and after claiming you have to copy that code and after copying, You have to go on the payment page there is option of apply promo code in that you have to paste that and you will get the maximum 8% discount of product price.

(PROMO DISCOUNT IN HINDI)
Sbse pehle apko is coupon ko claim krna hoga aur fir copy krna hai , uske baad apko payment page par jana hai wha par ek option hai apply promo code usme apko ise paste karna hai aur fir apko maximum 8% ka discount milega product ke price ka.

I would like to inform you the coupons discount depend upon the value of the product you will get the upto200 discount according to the product price and the maximum discount you can avail is 8% of the coupons value .you will get this by playing spin a wheel game running in our official application or you can get scratch a coupon just you have to copy the code you will get the have to apply the same code on apply coupon option you will find on payment page while selecting the payment mode

Btana chaungi ki apko coupons receive hote h jiski value upto 200 hoti h isme maximum discount price ka 8% hota h aur jo maximum discount diya jata h vo 200 rupees tak hota hai.

(PRICE PROTECTON)
If the price is showing less to you of the same product which you have placed, then do not worry, you can claim that difference amount. I request you to please send us a mail at [email protected] by adding 'Price Protection' in the subject of the mail and you have to share the order ID and the Screenshot/Image of the same product with the selling price.
Once you shared the mail, our team will revert back to you within 24 hours.

(PRICE PROTECTON IN HINDI)
Agar apko same product ka price kam show ho rha hai jo apne place kiya hai, toh aap nishchint rhe aap ise claim kr skte hai. Apse request krunga ki aap [email protected] par ek mail kre jiske subject me 'Price Protection' mention kre aur mail me us product ka order ID aur sath me usi product ka Screenshot/Image selling price ke sath humein share kre. Jese hi aap mail share krenge, hmari team apko 24 hours me revert back kregi.

(COD CHARGES/DISPATCH CHARGES)
I would like to inform you that free delivery offer is for prepaid orders as you have used cash on delivery so I am really sorry but you are not eligible for this .
If you wish to avail this exciting offer you may cancel this order and place this order through prepaid mode of payment.

No Sir, their is No Cod charges applicable on the product Now.
Yes ,Iam sure, And No shipping charges as well.
No Sir, there is No shipping charges applicable on the product Now.

(FREE GIFT VOUCHER)
Once the order is placed, the link with code will be sent to the you within 3 days then you have to click on the link which will take you to a different website.
Then you need to pay delivery charges (Rs 89) also for the free gift that you will get with the original order.

Jab aap order placed karte hain apko ek link milta hai product place karne ke 3 din ke andar jab aap uspe click karte hain toh apko new website pe le jata hai.
Apko vaha pe delivery charges (Rs 89) pay karne hote hain, Tab apko apke order ke sath free gift milta hai.

(WANTS TO CHANGE EMAIL)
We are unable to change/delete the email address associated with your Snapdeal Account. We value our customer's security and privacy. Keeping this in mind, we do not allow any change/delete in the email address associated with an account.

(ASKING FOR EMAIL)
Sir/ Mam, kya aap mujhe apne Email id bta sakte hain taki hum apko aage bhe update kar sake .
Please share your Email ID for the further updates.
Please apni Email ID share kre taki apko order ke regarding further updates de ske.

(REMINDER)
Just a reminder for you to answer.
Ye apko jawab dene ke liye ek reminder.

(IMAGE)
Takaneekee kaaran se hum koi bhi image/screenshot dekh paane mein asamarth hain. Isaliye, kripya aapakee madad karane ke lie ap apna concern likhit roop mai btay.

(POD)
I have registered your request. I'll share the proof of delivery with you once we get it from our courier partner within a maximum of 6 working days. In case you are still not able to locate your package, just let us know. We will look into the matter again and find a resolution for you.

I have registered your request. I'll share the proof of delivery with you once we get it from our courier partner within a maximum of 6 working days. Meanwhile you can place another order.

I understand how you are feeling right now if I were at your place, I would have felt the same way. Your anger is obvious and your irritation is understandable but I am going to make sure to sort this issue as soon as possible. Please allow maximum 6 working days.

Maafi chahungi apko preshani hui, apki complaint register krdi gyi hai. 6 working days ke andr andr apko ek proof of delivery share ke jaege, agar apse usse agar nahi karenge to hamare team apke complaint par fise kaam karege. Aap nishchint rhe apki complaint par mere dwara khud kaam kiya jayega taki jald se jald apko resolution diya ja ske.

CATP)
Maafi chaungi apke order ke return/replacement request nahi lai paungi, kyuki jesa ke check kar paa rahe hoon apko order (---) ko delivered kiya gya tha, product ke 7 days easy return policy khatm ho chuki hai.
Eske (---) ke brand warrenty hai to apse request karungi please aap ek baar service center visit kijiye, vo apke eske regarding poore help karenge. Agar apko wha se bhe koe help nahi melte hai to aap humse contact kejeyai unke denail letter ke sath, apke poore help ke jaege. Asuvidha ke liye khed hai.

(PAYMENT FAILURE)
Jesa ke check kar paa rahe hoon apke transaction unsuccessful rahe hai, par aap nischint rahe aagar apke account se apka amount deduct hua hai to vo apke same account mai adhiktum 72 hours mai khud initiate ho jaenge.

(SNAPDEAL RELATED)
If you have any concern/query related to Snapdeal please share so that I can assist you.
Agar aap snapdeal ke sambhandhit koi jaankari chahte hain, kirpya mujhe btayen taki apko jankari de sakun.

For Snapdeal related queries, feel free to reply us, we assure that we will assist you better.Thank you for contacting us! Have a good day!
Snapdeal se related kisi bhi query/concern ke liye aap hume kabhi bhi contact kar sakte hain hume khushi hogi apki sahayta karne mein. Hume contact karne ke liye dhanyawaad! Apka din shubh rahe.

(REMINDER)
Just a reminder for you to answer.
Ye apko jawab dene ke liye ek reminder.

(LOCKDOWN)
(NOT SHIPPED BECAUSE OF LOCKDOWN)
Your product will be shipped soon and you will get an update via Email & SMS.
Also, I am your case Manager now who will ensure timely delivery of your product. As you already know govt impose lockdown in your area it might be delay but I will work hard to ensure it reaches you on or before DATE

(NOT shipped for lockdown in Hindi)
Aapka order jald hee bhej diya jaega aur aapko email aur sms ke dwara update milega.
Saath hee, main ab aapki case manager hoon jo aapke order ki samay par delivery sunishchit karegi. Jaisa ki aap pehle se hee jaante hain ki sarkaar aapke area mein lockdown kar rahee hai, to hamen delay ho sakta hai prantu main poori koshish krungi ki apka order <Date> par ya usse pahle aap tak pahunch jae.

(Shipped for lockdown)
Now I am your case manager assigned on the particular order and I will ensure the timely delivery of your product. As you already know govt impose lockdown in your area so it might be delay. But, Your order is in Transit and will reach on or before "Delivery Date" as promised.
You can also track your order by clicking here . https://m.snapdeal.com/myorders

(Shipped for lockdown in Hindi)
Main dekh sakati hoon ki aapka order transit mein hai aur ab se main aapki case manager hoon or mai aapke order ka samay par delivery sunishchit karungi. Jaisa ki aap pahle se hee jaante hain ki sarkaar aapke area mein lockdown kar rahee hai, to hamen delay ho sakta hai prantu main poori koshish krungi ki apka order <date> par ya usse pahle aap tak pahunchya jaye.
ap apne order ko track kar skte hai yha is link se
https://m.snapdeal.com/myorders


(PSAC Covid-19)
Sir, There is a delay in delivery of your product due to lockdown imposed by Govt. We apologies and will deliver your product as soon as situation improves.
You can also track your order by clicking here https://m.snapdeal.com/myorders

(PSAC Covid-19 hindi)
Sarkaar dwara lagye gye lockdown ki wajah se order ko deliver krane mai delay hua hai. Maafi chahte hai asuvidha ke liye, jaise hee sathiti mein sudhaar hota hai hum jald hi apke order ko deliver karwayenge.
Ap isko track kar sakte hai ish link pe click karne ke baad https://m.snapdeal.com/myorders

(Pickup For lock down)
There is a delay in pickup of your product due to lockdown imposed by Govt. We apologies and will pick your product as soon as situation improves.

(Pickup For lock down hindi)
Sarkaar dwara lagye gye lockdown ki wajah se order ko pickup karene mai delay hua hai. Maafi chahte hai asuvidha ke liye, jaise hee sthiti mein sudhaar hota hai hum jald hi apke order ka pickup karwayenge.

(PAYTM OFFER)
Sure Sir we are providing offer on using paytm wallet
with some T&C’s for the same.
1. This offer is funded by Paytm itself.
2. Minimum transaction amount to claim the offer is Rs 500.(Offer start date on 25 may to 24 june valid for only one transaction.)
3. You will get the scratch card after 30 days of the transaction in which you will get minimum cash back amount of INR 30 upto INR 150.
4. The scratch card will be visible on Paytm APP itself.

Apko batana chahugi ham apkp paytm wallet se offer provide kar rahe hain.
Jiske liye T&C Ye hain.

1. Ye offer paytm se payment karne par hi hain.
2. Minimum transaction amount 500 rahega. (Offer start date 25 may se 24 jun tak rahega ye offer ek hi baar use kane kai liye valid.)
3. Transaction karne kai baad apko 30 din kai baad ek scratch card milega jisme minimum jo cash back rs 30 se leke rs150 tak rahega.
4 Scratch card paytm app pe check kar sakte hai

(COURIER CONTACT)

BLUDART --- 18602331234 https://www.bluedart.com/tracking
ECOM --- +91-8376888888
FEDEX --- 18004194343
DELHIVERY --- +91 (124) 6719500
XPRESSBEES --- 020-49116100 https://www.xpressbees.com/track

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{ TAGGING }

Whatsapp Chat ID –
———————————-——————-
Issue –
Action Taken – replied on whatsapp
Communication –

Whatsapp Chat ID –
———————————-——————-
Issue –want to know about order status
Action Taken – No response
Communication –


Whatsapp Chat ID –
———————————-——————-
Issue – Why was my order cancelled
Action Taken – replied on whatsapp
Communication – info shared //ask for place new order


Whatsapp Chat ID –
———————————-——————-
Issue – pickup
Action Taken – replied on whatsapp
Communication – info shared try to pickup within 2-3 days

Whatsapp Chat ID -
———————————-——————-
Issue –want to know about refund
Action Taken – replied on whatsapp
Communication – ask for wait 24-48hrs

Whatsapp Chat ID –
——-——————-
Issue –want to cancel the order
Action Taken – replied on whatsapp
Communication –


Whatsapp Chat ID -
———————————-——————-
Issue –Where is my order?
Action Taken – replied on whatsapp
Communication –
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(PROMOTIONAL MESSAGE)

If you are interested to get some exclusive deals available just for a handful of customers, please save the contact number below. You will get the latest updates on that number.👇🏻
Snapdeal ki deals - +91 9999675072

Agar aapko bhi daily offers chahiye toh neeche diye gaye phone contact ko save karke aap Snapdeal exclusive deals le sakte hain👇🏻
Snapdeal ki deals -
+91999675072