Notes
Notes - notes.io |
Address customer by name
Highlight that he is our premium customer
Ask for 2 -5 mins of their time
This is call for improving their experience on SD &
understand their issues
opinion
suggestion
We have noticed that you have few products in the cart ( name a generic product )
Prompt with product quality
price
delivery date
Ask for any other reason for not purchasing
any help
Give them confidence that we have noted the issues and will update you shortly on it
Type of products which they want to see on SD
Why they like snapdeal in comparison to others
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