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Whatsapp Chat ID –
Cust Concern – cx want to return //not get pickup
Action Taken – replied on whatsapp
communication- TAT shared// info share// rl filled// replied on whatsapp
Agent Name- Pradeep Sharma- (CSPL-WHATSAPP)
Whatsapp Chat ID –
Cust Concern – cx want to return the order
Action Taken – replied on whatsapp
communication- TAT shared // info share// // replied on whatsapp
Agent Name- Pradeep Sharma- (CSPL-WHATSAPP)
Whatsapp Chat ID –
Cust Concern – cx want to return the order
Action Taken – replied on whatsapp
communication- TAT shared // info share//ask neft // replied on whatsapp
Agent Name- Pradeep Sharma- (CSPL-WHATSAPP)
UD TAGGING
Whatsapp Chat ID –
Cust Concern – cx want to know about his delivery UD
Action Taken – replied on whatsapp
communication- TAT shared // info share//FNDR FILLED// replied on whatsapp
Agent Name- Pradeep Sharma- (CSPL-WHATSAPP)
RTO TAGGING
Whatsapp Chat ID –
Cust Concern – cx want to know about his delivery rto marked
Action Taken – replied on whatsapp
communication- TAT shared// info share//ask to place new // replied on whatsapp
Agent Name- Pradeep Sharma- (CSPL-WHATSAPP)
CANCELLED TAGGING
Whatsapp Chat ID –
Cust Concern – cx want to cancel the order//no need
Action Taken – replied on whatsapp
communication- DOORSTEP// info share// // replied on whatsapp
Agent Name- Pradeep Sharma- (CSPL-WHATSAPP)
Whatsapp Chat ID –
Cust Concern – cx want to cancel the order//no need
Action Taken – replied on whatsapp
communication- CANCELLED OUR SIDE// info share// // replied on whatsapp
Agent Name- Pradeep Sharma- (CSPL-WHATSAPP)
WHERE IS MY ORDER TAGGING
Whatsapp Chat ID –
Cust Concern – cx want to know about delivery//pdd//
Action Taken – replied on whatsapp
communication- TAT shared // info share//// replied on whatsapp
Agent Name- Pradeep Sharma- (CSPL-WHATSAPP)
SPECIFIC TAGGING
Whatsapp Chat ID –
Cust Concern – cx want to know about delivery//pdd// specific
Action Taken – replied on whatsapp
communication- TAT shared // info share//// replied on whatsapp
Agent Name- Pradeep Sharma- (CSPL-WHATSAPP)
ABOUT ORDER TAGGING
Whatsapp Chat ID –
Cust Concern – cx want to know about order info
Action Taken – replied on whatsapp
communication- TAT shared // info share// // replied on whatsapp
Agent Name- Pradeep Sharma- (CSPL-WHATSAPP)
WHY ORDER CANCELLED TAGGING
Whatsapp Chat ID –
Cust Concern – cx want to know why ny order cancelled
Action Taken – replied on whatsapp
communication- TAT shared // info share// // replied on whatsapp
Agent Name- Pradeep Sharma- (CSPL-WHATSAPP)
CHANGE ADDRESS TAGGING
Whatsapp Chat ID –
Cust Concern – cx want to change address
Action Taken – replied on whatsapp
communication- TAT shared // info share// // replied on whatsapp
Agent Name- Pradeep Sharma- (CSPL-WHATSAPP)
Whatsapp Chat ID –
Cust Concern – cx want to
Action Taken – replied on whatsapp
communication- TAT shared // info share// // replied on whatsapp
Agent Name- Pradeep Sharma- (CSPL-WHATSAPP)
Whatsapp Chat ID –
Cust Concern – cx want to
Action Taken – replied on whatsapp
communication- TAT shared // info share// // replied on whatsapp
Agent Name- Pradeep Sharma- (CSPL-WHATSAPP)
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