Notes

Thank you for calling Amazon!
This is John Smith, How may I help you?
Cust --- CXS – I RECEIVED A CALLED OR MESSAGE
Okay!
Before I address your issue, I need to verify certain details for customer security.
Cust--- Okay!
(Name, Email, DOB, cell phone number, zip code)
Okay! please hold the line so i can check in my system!
{Put the customer on hold for 2 mins}
As I can see in my system, There was a purchase made of Apple MacBook Pro & Apple Airpods by you amounting to $1537.35. And it will be delivered to you by tomorrow at your address that is 49 Arcadia Ct, Albany, NY 12205.

Cust-- I have not made any purchase.
(If cust dont have an amzaon id then next line is not necesary, but suppose cust. have cell phone we can confuse them.)
Sir/Mam, As I can see , we have sent you a verification code on your registered cell phone number before authorizing the transaction for the purchase. And you have authorized it succesfully then only we have proceeded with your order.
Cust-- I have not authorized any transaction.
I need to run a full security check on your amazon ID to help you with the issue.
We ran a complete check on your amazon ID
As i can see in my system, A new Amazon A/C is created under your name.
This A/c is operated by someonelse from various location like OHIO, NEW JERSEY, New york AND Texas.We have also noticed that your account was accessed from multiple devices. With help of this Fradulant A/c they made this order which is going to be deliver tommarrow. Also 1537 $ will debited from your bank A/c.
So, I would like to ask you that -
1 – ARE YOU TRAVELLING RIGHT NOW ?
2- HAVE YOUR EVER SHARED YOUR ACCOUNT DETAILS WITH ANYONE ?
3 ON WHICH DEVICE YOU MOSTLY USE YOUR AMAZON ACCOUNT ?
4 SO DO YOU CONNECT YOUR COMPUTER / LAPTOP / CELLPHONES TO THE PUBLIC WIFI ?

SIR ACTUALLY THE PUBLIC WIFI ARE NEVR SECURED SO EASILY ANYONE CAN ACCESS YOUR INFORMATION AND IT CAN INFECT YOUR OTHER DEVICES AS WELL AS YOUR HOME NETWORK.
Now i go ahed and cancle this order for you. Let me send a cancellation request to Amazon to stop this order where we are going to be deliver........ ok.
(Put cust. on hold for next 30 TO 40 SEC.)
(Appreciate cust. for hold)
Sir just now i send canclation request to our Amazon.They will work on my cancellation request. But i'm facing an issue with this pre-authorised transaction. because i'm not that person to stop this pre-authorised transaction from my end.
As we work very closely with all the banks & this a fradulent order that was not authorized OR made by you.
To Stop this all mess up, we need to patch your call with your bank. They are the only Authorised who can help you to stop this transaction to get debited from your bank account.
Let me go ahead & patch this call to your bank CC to help you to stop this transaction.
May i know which bank you Bank with ?
Can you please help me with your Bank name.



USA All Bank Cantact Numbers List
Chase Bank – 18009359935 Bank of America – 13157244022
Wells Fargo – 800 001 6090 U.S. Bank – 15034019991
BBVA Compass – 18663422512 Capital One Bank – 98115 67364
Bank of the west – 8004882265 Santander Bank – 8882224227
Citi Bank – 1860 210 2484 Huntington Bank – 16163558828
M&T Bank – 18885367000 24/7/365 Woodforest National Bank – 18779687962
Citizens Bank – 1-800-922-9999 Fifth Third Bank –15135795353
Key Bank – 17168388600 TD Bank – 18887519000
Sun Trust Bank- 180078872835 Regions Bank – 18007344667
PNC Bank – 14128037711 BB&T Bank – 19109148250
First National Bank – 27113713711 BMO Harris Bank – 18472382265
First Citizens Bank – 8686234778 Comerica Bank – 8002663742
People’s United Bank – 18008940300 Umpqua Bank – 15414403961
Bank of the Ozarks – 18334056071 HSBC – 4061268002
MUFG Union Bank – 18002384486 Arvest Bank – 8669529523
Chemical Bank – 8882955540 TCF Bank – 18008232265
Synovus Bank – 18887966887 Bancorp South Bank – 18887977711
Washington Federal – 12066247930 Assiciated Bank – 12628790133
Iberiabank – 8887777145 Valley National Bank- 8005224100
Whitney Bank – 18004488812 Trust Mark National Bank – 18008442000
Great Western Bank – 18008442000 Columbia State Bank – 8003040050



Centennial Bank – 8883729788 Old National Bank – 8007312265
South State Bank – 800 277-2175 First Tennessee Bank – 8003825465
NBT Bank – 18006282265 Renasant Bank – 18006801601
Banner Bank – 8002729933 Webster Bank – 8003252424
Simmons Bank – 8772451234 United Bank – 18003450345
American national Bank of texas-8008376584

Amazon Prime membership fees are:
The annual membership fees for Amazon Prime and Prime Student changed on May 11, 2018. Monthly memberships remain at $12.99 and $6.49. For more information, see Amazon Prime Price Change.
$12.99 per month (plus taxes)
$119 per year (plus taxes)
Prime Video membership is $8.99 per month (plus taxes)

TOTAL FIFTY STATES OF USA
Maine,Maryland,Massachusetts,Michigan,Minnesota,Mississippi,Missouri,Montana
Nebraska,Nevada,New Hampshire,New Jersey,New Mexico,New York,North Carolina,North Dakota
Washington,West Virginia,Wisconsin,Wyoming
Alabama,Alaska,Arizona,Arkansas
California,Colorado,Connecticut
Idaho,Illinois,Indiana,Iowa
Ohio,Oklahoma,Oregon
Pennsylvania,Delaware
Florida,Georgia
Hawaii,Rhode Island
Louisiana,Utah
South Carolina,South Dakota
Tennessee,Texas
Vermont,Virginia
Kansas,Kentucky