Notes
Notes - notes.io |
Duplicate cases are not captured in report due to which productivity reflect low
csat 72%
RR 45%
Attr 8%
sl 85% of 4hrs
shrinkage 12%
upl8%
pl 4%
Wo 14% bcs there are 7 days in a week and we need to provide 1 w/o to each advisor
fk mail 2018 june to feb 2019
techM oct 2019 apr 2020
fk trvl sep 2020 till now
feb 2021 sme
october 2021 to feb 2022
schedule ad
att
shrinkage
rr
csat
pcd(4c)
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