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I was heartbroken to hear by the representative that the investigation was denied because Chime investigators believed I benefited from the item.
I have submitted a law enforcement report into this as well as included attempts to email and communicate with the seller as well as evidence from PayPal that they never shipped an item and that they blocked me on PayPal. I am unable to send them a message.
I'll also include a screenshot of paying them as well as me trying to reach out multiple times as well.
I never received an item and through the images below, the evidence should be clear I was scammed.
Please reopen this investigation and help me recover my funds.
Also, this case was closed considerably early given the fact that according to a representative, Visa gives merchants 90 days to respond but this was submitted less than 1 month ago. As the evidence shows, the merchant never responded to me beyond the payment being sent.
Please note we called multiple times before I sent funds but phone calls do not show up on the chat.
I truly hope the information present helps with the investigation and ultimately helps me recover my funds.
If there is any more information needed, please let me know.
Thank you.
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