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That's not a good thing to hear Mr. Braithwaith but since u got me on the line, I will do my best to help u regarding to your card okay?
I know how concerning this is for you but dont worry, I'll report that for you and cancel the card right away
Just to confirm, according to your account the most recent transaction is a cash advance withdrawal on January 7, 2021 in the amount of $70
Alright perfect it looks like no one else has attempted to use your card. and for verification are you the one who applied for this account?
Alright, Mr. Owens your account information is secure. I've cancelled the card and you should be receiving the new card within 7 to 10 days. Is there anything I can help you with?
Hi Ms. Owens, can I also have the name of the Primary Card Holder?
I'm sorry for your loss Ms. Owens. I'll go ahead and report that for you and close the account. I just need a few information
If, I may ask. When did Mr. Owens pass away?
My condolences Ms. Owens. Thank you for your cooperation the account has been closed and you may dispose of the cards affiliated with this account.
You're welcome and thank you for calling credit services. Take care Ms. Owens
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