Notes
Notes - notes.io |
Hi, Welcome to talktalk Customer Service and Billing.
This is (your name). How May I help you today?
(Emphaty statement)
(FOLLOW IDV ON CONTACT GUIDES)
1. Before we proceed to your concern.
2. May i have your talktalk lndline number please?
3. How about your Full name?
4. To verify, are you the account holder?
= is it ok if i call you by your first name? Perfect!
=For the security of the account, i'll be asking you some question's.ok?
5. May i know the 1st and 3rd character of your password?If wrong, proceed to
ASQPre defined
questionMobile numberEmail AddressPaymet method (last 4 digits)Great! just give me a minute to pull out your account here in my end.just stay on the line.ok?Hi, thank you for staying on the line ______ i have fully access to your account now,so you have mention your concern before about ___________ is that correct? Great!Just give me a minute to figure out about your concern.just give me a minutes and by the wayI'll be working here silently in my end but if you have some question's or if you want to say anything please don't hesitate to approach me. ok? Thank you..please stay on the line.(PROVIDE RESOLUTION)(RECAP)Just to make sure i covered everything. You called earlier about...Have I answered all of your concerns for today?Is there anything else, I can assist you with aside from this?(CLOSING SPIEL)Thanks for calling talktalk, Once again this is Ghen, Have a nice day! and enjoy the rest of your day..bye!
|
|
Notes.io is a web-based application for taking notes. You can take your notes and share with others people. If you like taking long notes, notes.io is designed for you. To date, over 8,000,000,000 notes created and continuing...
With notes.io;
- * You can take a note from anywhere and any device with internet connection.
- * You can share the notes in social platforms (YouTube, Facebook, Twitter, instagram etc.).
- * You can quickly share your contents without website, blog and e-mail.
- * You don't need to create any Account to share a note. As you wish you can use quick, easy and best shortened notes with sms, websites, e-mail, or messaging services (WhatsApp, iMessage, Telegram, Signal).
- * Notes.io has fabulous infrastructure design for a short link and allows you to share the note as an easy and understandable link.
Fast: Notes.io is built for speed and performance. You can take a notes quickly and browse your archive.
Easy: Notes.io doesn’t require installation. Just write and share note!
Short: Notes.io’s url just 8 character. You’ll get shorten link of your note when you want to share. (Ex: notes.io/q )
Free: Notes.io works for 12 years and has been free since the day it was started.
You immediately create your first note and start sharing with the ones you wish. If you want to contact us, you can use the following communication channels;
Email: [email protected]
Twitter: http://twitter.com/notesio
Instagram: http://instagram.com/notes.io
Facebook: http://facebook.com/notesio
Regards;
Notes.io Team
