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MODULE 1 – SAVE THE WORLD
EVOLUTION OF THE COMPUTER:
Computer History - Timeline
Microprocessors, Integrated circuits, Punch cards
Integrated circuits, peripheral devices, function of a microprocessor
MICROPROCESSORS & PERIPHERALS:
Gordon Moore and Moore’s Law
Peripherals – input, output & storage; troubleshooting
SAVING FILES & FILE TYPES/EXTENSIONS:
Operating system file names
Upgrading memory and hard drives
Naming conventions, file structures & securing files
Audio, video, and word processing file types/extensions
NETWORKS:
Networks and devices used to access them
Benefits and risks of a networked system
OSI (Open Systems Interconnection):
Layers – physical, data-link, network, transport, session, presentation and application levels
Order of tasks: from the sender and for the receiver
OPERATING SYSTEMS & COMPILERS:
MS-DOS, Windows, UNIX, LINUX
Compilers: purpose, importance, usefulness and how they work
SOFTWARE HIERARCHY:
Interrupt handlers, dispatchable threads, executable programs
MODULE 2 – PLAN THE WORLD
BUSINESS FORMATS & APPLICATIONS:
Formal business letters – tone and formatting
Applications for communication, creating appointments, presentations, spreadsheets and
databases – Email, Excel, PowerPoint
Metric System
PROJECTS:
Large project protocols
Project triangles, Microsoft Project
IIT Segment 1 Exam Study Guide
MODULE 3 – CONNECT THE WORLD
EMAIL ACCOUNTS AND MESSAGES:
Email address parts
Domain names
TO, CC, BCC, and SUBJECT lines
Attachments
Reply/Reply All/Forward
Email address books
EMAIL COMMUNICATIONS IN THE WORKPLACE (LANGUAGE & ETIQUETTE)
Benefits and common problems
Purpose of including the entire previous message in an email response
Examples of good/poor etiquette
Formal/informal language and when it would be appropriate
COMMUNICATION:
Items to be taken into account to communicate clearly
Benefits of communicating clearly
Importance of feedback
INTRANETS, EXTRANETS, AND THE INTERNET:
What they are, their functions and how they are accessed
MODULE 4 – BALANCE THE WORLD
COPYRIGHT LAW:
What it protects and when this protection begins
ORGANIZATIONS STRUCTURES AND CULTURES:
Effective teamwork and motivations
Protocols to follow when working on a team
Appropriate clothing choices for various workplace events
PERSONAL AND INTERPERSONAL SKILLS APPROPRIATE IN THE WORKPLACE:
Characteristics and benefits of acting appropriately and professionally
Handling stress and harassment
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