Notes
Notes - notes.io |
https://snapdealcx.force.com/apex/SnapdealSearch?sfdc.tabName=01r2j000000CicA
I request you to please contact on 9212692126, it our customer helpline number.
Aapse request karungi ke kirpiya 9212692126 par sampark kare ye humara helpline number hai.
Aapse request karunga ke kirpiya 9212692126 par sampark kare ye humara helpline number hai.
**** DDR ****
Cust Concern – cx ask about order///
Action Taken – replied on whatsapp
Communication – DDR shared//assurance given
Cust Concern – cx want urgent delivery
Action Taken – replied on whatsapp
Communication – DDR shared//assurance given
Cust Concern – cx ask about order price
Action Taken – replied on whatsapp
Communication – info shared to cx as per price breakup //cx agreed
Cust Concern – cx want to change his delivery address//
Action Taken – replied on whatsapp//
Communication – info shared// address changed //
Cust Concern – cx ask about product info //
Action Taken – replied on whatsapp
Communication – info shared
*****Order Late*****
Cust Concern – cx ask about order///
Action Taken – replied on whatsapp
Communication – info shared that order is late//24-48 hours tat shared for update
Cust Concern – cx ask about order///
Action Taken – replied on whatsapp
Communication – info shared that order is late//info shared try to deliver order ASAP
Cust Concern – cx ask about order///
Action Taken – replied on whatsapp
Communication – info shared that order is UD marked//del rescheduled// ask cx to wait 24-48 hours//FNDR fill
Cust Concern – cx ask about order///
Action Taken – replied on whatsapp
Communication – info shared that order is marked Out of delivery area // ask to self pick up //
Cust Concern – cx ask about order status//Status shows delivered but cx didn’t receive it
Action Taken – replied on whatsapp
Communication – 24-48 hours//assurance given/// cx agreed
Cust Concern – cx ask about order/// RTO
Action Taken – replied on whatsapp
Communication – info shared that order is returned// ask cx to place a new order // apology done // cx agreed//
******cancel******
Cust Concern – cx want to cancel the order
Action Taken – replied on whatsapp
Communication – info shared that order is cancelled
Cust Concern – cx want to cancel the order
Action Taken – replied on whatsapp
Communication – info shared //ask him to wait 24-48 hours
Cust Concern – cx want to cancel the order
Action Taken – replied on whatsapp
Communication – info shared //ask him to refuse at door steps
*******Return******
Cust Concern – cx want to return the order///
Action Taken – replied on whatsapp//
Communication – info shared complaint taken ask cx to wait 2-3 days for pickup
Cust Concern – cx want to return the order///
Action Taken – replied on whatsapp//
Communication – info shared complaint taken ask cx to wait 24-48 hours for update
Cust Concern – cx want to return the order///
Action Taken – replied on whatsapp//
Communication – info shared pickup rescheduled//ask cx to wait 2-3 days/rl panel filled
Cust Concern – cx want to return the order///
Action Taken – replied on whatsapp//
Communication – info shared complaint is against TPP // denial given // non returnable item //
Cust Concern – cx want to cancel his return request//
Action Taken – replied on whatsapp
Communication – info shared that refuse for pick up at doorsteps// rl filled//
******delivery out*******
Cust Concern – cx ask about order status
Action Taken – replied on whatsapp
Communication - Today out for delivery// ask her to wait till 6 PM//courier boy no. send
Cust Concern – cx ask about order status
Action Taken – replied on whatsapp
Communication - info shared today out for delivery// ask her to wait till 6 PM//
Cust Concern – cx ask about pickup status
Action Taken – replied on whatsapp
Communication –info shared today out for pickup// ask her to wait till end of the day
******* 24 hours *****
Cust Concern – cx ask about refund status
Action Taken – replied on whatsapp
Communication –info shared
Cust Concern – cx ask about complaint status
Action Taken – replied on whatsapp
Communication – ask cx to wait 24-48 hours
Cust Concern – cx ask about order///
Action Taken – replied on whatsapp
Communication – No response // chat closed //
******refund******
Cust Concern – cx ask about refund status
Action Taken – replied on whatsapp
Communication –info shared//refund is initiated//ask for bank statement// macro sent//
Cust Concern – cx ask about refund status
Action Taken – replied on whatsapp
Communication –info shared//neft not present//ask for bank details// macro sent//
Cust Concern – cx ask about refund status
Action Taken – replied on whatsapp
Communication –info shared// refund is initiated // ask to wait 7-10 business days//
Cust Concern – cx ask about refund status
Action Taken – replied on whatsapp
Communication –info shared// refund is initiated // ask to wait 2 hours//
|
|
Notes.io is a web-based application for taking notes. You can take your notes and share with others people. If you like taking long notes, notes.io is designed for you. To date, over 8,000,000,000 notes created and continuing...
With notes.io;
- * You can take a note from anywhere and any device with internet connection.
- * You can share the notes in social platforms (YouTube, Facebook, Twitter, instagram etc.).
- * You can quickly share your contents without website, blog and e-mail.
- * You don't need to create any Account to share a note. As you wish you can use quick, easy and best shortened notes with sms, websites, e-mail, or messaging services (WhatsApp, iMessage, Telegram, Signal).
- * Notes.io has fabulous infrastructure design for a short link and allows you to share the note as an easy and understandable link.
Fast: Notes.io is built for speed and performance. You can take a notes quickly and browse your archive.
Easy: Notes.io doesn’t require installation. Just write and share note!
Short: Notes.io’s url just 8 character. You’ll get shorten link of your note when you want to share. (Ex: notes.io/q )
Free: Notes.io works for 12 years and has been free since the day it was started.
You immediately create your first note and start sharing with the ones you wish. If you want to contact us, you can use the following communication channels;
Email: [email protected]
Twitter: http://twitter.com/notesio
Instagram: http://instagram.com/notes.io
Facebook: http://facebook.com/notesio
Regards;
Notes.io Team
