Notes

[email protected]
[email protected]
[email protected]
----------------------------------------------Shadowfax



Hi, Greeting for the day! I am Komal. How can I help you today ?

I want to inform you that I'm sending with you a SMS on that SMS you will get a link on that SMS click on that link and upload the product images and raised your complain.
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As I can check here is showing on your registered number multiples order please share order id or sub order id of that product which are you talking about.

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Asking call

May I know did you received any call regarding the pickup?

Kya main jaan sakta hu aapko pickup ke regarding koi call received huaa tha?


Closing

I am sorry for the inconvenience caused. Rest assured, this will be taken care of. Thank you for contacting us! Have a good day!


Further assistance

Or koi sahayta snapdeal se sambandhit kar sakta hun?

Is there anything else I may assist you regarding Snapdeal?

I would like to inform you that

I would request you to

Do you have any concern regarding Snapdeal?

Just a reminder for you to answer. 

Hamein aapki taraf se koi answer nahi aa raha hai.

I Hope we are connected!


Asking

I really apologize that you have faced the problem.

May I know are you talking about this product?


Maafi chahuga aapse aapko preshani ka samana karna pda.

Kya Main jaan sakta hoon ki aap is order ke baare mei baat kar rahe hain?


Hold

Please give me a moment, I will check it for you.

Kripya mujhe thoda samay dijiye, main check kar leti hoon.

Don't worry, I will surely assist you with this.

Kindly ignore above message.

I am waiting for your response.

Main aapke response ki pratiksha kar rahi hoon

Reshedule Pickup

Sir,Ma'am, I have reschedule your product pickup and your product will picked in next 2 to 3 days by SFX. I apologies for inconvenience caused. We would request you to please keep the product intact and original brand packaging ready.



Reshedule Pickup (Hindi)

Maafi chahuga aapse aapko preshani ka samana karna pda.Aapko ye inform karna chahungi ki aapke product ka pikcup meine reschedule kar diya hai pick up 2 to 3 days ke andar SFX ke duwara kar liya jayega. Pickup complete hone ke bad hamari team aapko 24-48 hours ke andar sampark karegi. Aapse request hai ki product ko aap use mat kijiyega or brand packaging ke andar item pack kar dijiyega.

Pickup new registed

Sir,Ma'am, As per your request I have registered your complain and your product will be picked in next 2-3 days by Delhivery. I apologies for inconvenience caused. We would request you to please keep the product intact and original brand packaging ready.After pickup, our team will revert you within 24-48 hours for next step.

Shipped soon

I would like to inform you that once your order is shipped you will get notification via a Email or SMS. and your product promise delivery date is 04 Sep-06 Sep. I am your case manager assigned on the particular order and I will ensure the timely delivery of your product. and your product will reach you on before 04 Sep-06 Sep as promise

PDWP- prepaid
Sir/Ma'am ham is par jaanch karne ke liye complain registered kar rahe hain. kripya hamen 7-10 din ka samay de. Aapko jawab dene ke liye. Aapko hui asuvidha ke liye maafi chahenge.



Manual Courier -

Ham aapse anurodh karte hain ki aap hamen apna order - bhejen jise aap vaapas karana chaahte hain. Aapka product nahin pickup kiya ja sakta hai. Kyonki aapka address pickup ke liye hamaare seva area se baahar hai. kripya ise agle 5 dinon ke bheetar kisi bhee rashtriya Courier ke maadhyam se hamen bhejen. kripaya pickup ke lie aapako bheje gae mail kee jaanch karen. ham aapase request karate hain ki return form download karen aur isme apna detail phil karke post karen.


Game zone related query

I really apologize, there is no option available on our snapdeal app, for the gamezone option
Mafi chahunga, aapko inform karna chahunga ki hamare snapdeal app main gmezone ka option avaiabke nahi hai.

Sir, I would like to inform you that all your coins will be converted into Snapcash.
Aapko inform karna chahunga ki aapke coins ko snap cach main convert kar diya gya hai

Sir, I would like to inform you that you can use Snap Cash to purchase products from the Snapdeal app.
sir, aapko inform karna chahunga ki aap snap cash ka use snapdeal app se product purches karne main aap use kar sakte ha

Sir aapko inform karna chahunga ki aap aadhik jannkari ke liye aapp hamari website par check kar sakte hai
Sir I would like to inform you that you can check our website for more information.


Cancellation in progress refund

I want to inform you that As I can check here your product status showing cancellation in progress. Once it will get cancel after that refund initiated from our side once refund will initiated then next 5 working days refund will reflect in your account

I have raised the request for the invoice I would request you to please wait 24 to 48 hours our team will send you invoice on your mail id.



Jaisa ki main check kar pa raha hu ye order abhi cancellation in progress hai jaise hi order ka cancellation complete ho jayega humare side se aapke product ka refund initiate kar diya jayega aur refund initiated hone ke baad aapke account next 5 working days mei reflect karega.


EMPTY

We understand that you are facing issues with the delivery of your order. We are sorry for the inconvenience. Please give us a maximum of 7 days to investigate this issue. We will call or email you with a resolution. Rest assured that we'll look into this matter very seriously and resolve your concern at the earliest.


Due to use unprofessional language your chat is being closed



Cancellation Requested

We would like to inform you that we have cancelled your order. but right now order is in under cancellation request if delivery attempt so I would request you to please you can refuse to accept the order at the time of delivery

I would like to inform you that as per your request your new address is successfully update now your product will be delivered to your update address--------------

Jaisa ki main check kar pa rahi hu aapka order ka status cancellation in progress hai jaise hi order successfully cancel ho jayega. uske next 24 to 48 hours mei aapka refund initiate kar diya jayega.

As I can check here your order is showing already cancel and order status is cancellation in progress once order will be cancel successfully after 24 to 48 hours refund will be initiate from our side.


Aapko btana chahugi right now aapka order cancellation in progress hai jaise hi cancellation complete ho jaayega aapka refund humari side se initiate kar diya jaayega aapse request karugi aap 24 to 48 hours ka wait kar lijiye.

We are apologies for the inconvenience caused. As I can check here is showing this order cancel from your side with this reason I placed the order by mistake and now order status is showing cancellation in progress. once it will be get cancellation successfully your refund will be initiate from our side we would request you to please wait for 24 to 48 hours

We are apologies for the inconvenience caused. As I can check here is showing this order cancel from your side with this reason I placed the order by mistake and now order status is showing cancellation in progress. once it will be get cancellation successfully your refund will be initiate from our side we would request you to please wait for 24 to 48 hours



MAnual pickup


We request you to send us your product-XYZ you wish to return. Your item cannot be picked up as your address lies outside our serviceable area for reverse pickup. Please send it to us via any national courier within the next 5 days. Please check the mail sent to you for the pickup. We request you to download the Return Form and paste it on your return package.


Ham aapase request karate hain ki aap hamen apana product-xyz bhejen jise aap vaapas karana chaahate hain. aapaka product pickup nahi kiya ja sakata kyonki aapaka address rivars pickup ke lie hamaare seva yogy area se baahar hai. krpaya ise agale 5 dinon ke aandar kisee bhee rastruye currier ke maadhyam se hamen bhejen. krpaya pickup ke lie aapako bheje gaye mail kee jaanch karene. ham aapase request karate hain ki riturn form daunalod karen aur ise apane return packeg par pest karen.

New NEFT

I want to inform you that I'm sending with you a mail regarding new NEFT bank details because previous bank details are wrong you can once again share your correct details. Once our team will received your new bank details they will revert back to you next 24 to 48 hours.

Jaisa ki main check kar pa raha hu aapko bank details ke regarding mail ki gayi hai aapki mail id par aapse request hai same mail par hume reply mei apni bank details share kijiye jis se ki hum aapka refund initiate kar sake.

Return close

As per your request I'll close your return request if pickup team will come to pickup the order so yu can refused to return the item


Multiples order

As I can check on you registered number here is showing multiples order please share the sub order id of that product which are you talking about?


Aapko btana chahugi aapke registered number par multiples order show ho rahe hai aapse request hai please order id ya sub order id share kijiye jis se ki main aapki behtar sahayta kar sakun.


I have taken your valuable feedback and make sure this will not happen again in future.I apologize for the inconvenience caused.


I would request you to please read terms and conditions carefully. A minimum transaction of Rs.500 is required to be eligible for a discount for one product and as I can check here your single product amount is under 500.


Agar aap product sale karna chahta hai to aapse request hai humari Website/App par log in kare. Sell on Snapdeal par click krke require details fill kare humari team aapse 7 to 10 working days mei coordinate karegi.


I want to inform you that I'm sharing with you a mail regarding the bank statement so please share your bank statement on given date which mention in mail and please share bank statement in pdf form without password protected