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May i know why you want to cancel this order?
Kya mai jan sakti hoon ki aap cancel ku krna chahtey ho?
Return
May I know why you want to return this order?
Kya m jaan skti hoon ki aap return ku krna chahtey ho?
We are unable to open tracking details info shared as per dispatch.
Are you talking about this product?
Aap isi order ki baat kr rhe ho?
May I know your exact concern please?
Kya mai apka exact concern jaan sakhti hu ?
How may I assist you?
Main apki kya help kr skti hu?
Just a reminder for you to answer.
Ye apke jawab dene ke liye ek reminder hai.
Kindly elaborate your concern so I assist you better!
Kirpya vistaar mai apna concern btae taki apko jankare de sakun.
FURTHER ASSISTANCE..
Is there anything else I may assist you with?
Kya iske alawa main apki aur koi sahayta kar sakti hun?
Kya mai apki snapdeal ke sambhandit koi aur help kar skti hoon, Mujhe behad khushi hogi?
10= NO RESPONSE CLOSING
We are closing this conversation because of no response from your side. You may contact us again. Stay safe and have a good day!
Apke traf se koi jawab na aane ki wajah se hum ye baatchit yahin band kr rhe hai. Aap humse phir se sampark kar sakte hain. Surakshit rahen aur apka din shubh rhe.
8= COMPLAINT CLOSING..
I am sorry for the inconvenience caused. Rest assured, this will be taken care of. Thank you for contacting us! Have a good day!
Asuvidha ke liye khed hai. Nishchint rahe, is par dhyaan diya jaega. humein sampark karne ke liye dhanyavaad! Apka din shubh rhe.
9= NORMAL QUERY CLOSING..
I am glad, I was able to provide the information. Thank you for chatting with us. Stay safe and have a good day!
Apki help krne me mujhe khushi hui! Humse baat karne ke liye dhanyavaad! Surakshit rahen aur apka samay shubh rhe.
No response:
Whatsapp Chat ID –
———————————-——————-
Cust Concern – cx want to know about product information
Action Taken – replied on whatsapp
Communication –chat drop//no response
raveena whatsapp(chat).
Cust Concern – cx copy paste the old chat
Action Taken – replied on whatsapp
Communication –cx dont share the concern //chat drop
raveena whatsapp(chat).
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