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(APUC )
Senior call done //escalate
Issue : want to want to know abt refund status /APUC CASE
Action Taken : APUC already selected // RL already Filled
Communication : 72 hrs tat breached so ask to wait 24 to 48 hrs
pickup boy number 91-1169060099
pick up receipt :N/A
Pick up boy name :N/A
pickup date : 15/3/2022
cx too frustrated because product was picked up on 15 mar but still puc not marked due to this amt did not refund .we had already given 24 to 48 hrs multiples time but nothing has happened now she is not ready to wait and wants to resolve within 24 hrs kindly resolve it
/cod //
Senior call done
Issue :cx want to know why he is not able to place the order on cod mode
Action :N/A
Communication : informed to cx after cancelled many orders .it can not be placed on cod suggested to place order with another payment mode //cx agree
multiple
product already picked up with this sub order 51543513685
APUC CASE(puc already done on 25/2/2022 but still not marked on our system kindly resolve it because we have been sharing same tat .he got frustrated and wants resolution as soon as possible kindly check it
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