Notes
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Hi
Greetings from Swiggy.
We are sorry to hear that you wish to deactivate your account.
Instead of deactivating your account, we suggest that you uninstall the app or log out in case of Swiggy for the web. In such a case, you can always reinstall & login to the app in the future, if you wish to resume our services.
Warm Regards,
Nikita
Swiggy Support Team
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***(Post 5 hours)***
Hi Akash,
Greetings from Swiggy!
Thank you for writing to us.
We regret to inform you that since the issue was not reported within 5 hours, we will be unable to close it in your favor. In the future, kindly report such issues within 5 hours for a quick redressal.
As discussed in the previous email, we have forwarded the feedback to the relevant team and we will strive to ensure that this error is not repeated in the future.
Please feel free to contact us back at www.swiggy.com/support, in case you need any further assistance.
Warm Regards,
Nikita
Swiggy Support Team
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Hi Vishal,
Greetings from Swiggy!
We are sorry to inform you that we are not able to determine the issue. Hence, we request you to elaborate the problem with relevant details like order number/registered email id/registered mobile number so that we can check and resolve the problem for you.
Looking forward to your response.
Please feel free to contact us, if you require further assistance at www.swiggy.com/support.
Warm Regards,
Nikita
Swiggy Support Team
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***(User account-Unsubscribe (SMS))***2nd response
Hi
Greetings from Swiggy!
Thank you for writing to us.
We are sorry to know that you would want to unsubscribe your mobile number: .
As per your request, we have shared your concern for unsubscribing via SMS to the relevant team, who will work on it and we request you to wait for 24 - 48 hour and the team shall get back to you.
Please feel free to contact us, if you require further assistance at www.swiggy.com/support.
Warm Regards,
Nikita
Swiggy Support Team
---------------------------------------
DELTA FIT
Ticket ID :-
Issue :-
VOC :-
Resolution :- asked cx to wait for 24-48 hours// Promo SMS and Emails - Unsubscription list filled
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