Notes

I request you to please contact on 92126 92126 its our customer helpline number.

Screenshot not find========

Sir, maafi chahunga mein apki send kiye gye document ko check nhi kr skta techincal limitations hone ke kaaran, kripya aap mujhe text krke apna concern bta dijiye.
Maafi chahuga technical limitation kai kaaran ham pic send nahi kar sakte hain.


Asking details *******

Sure I will help you, Please share your Order/Suborder/Registered Contact Number, So that I can assist you!
Bilkul main apki help karuga, Aapse request hai ki aap apna order number/sub order number/registered contact number share karein jisse main aapki behtar sahayata kar sakun!


Without sharing any details I can not help you. Please share your Order/Suborder/Registered Contact Number, So that I can assist you better!
Bina details se main apki help nahi kar pauga, Aapse request hai ki aap apna order number/sub order number/registered contact number share karein jisse main aapki behtar sahayata kar sakun!

I request you to please provide me the suborder id of the product.
Mai apse request karta hu ki aap mujhe apne product ki suborder id share kare.

Are you talking about this order?
Kya aap iss order ki baat kar rahe hain?

Just a reminder for you to answer.
Ye apke jawab dene ke liye ek reminder hai.

Thank you for sharing detail with us! Please allow me sometime to check information for you.
Details dene ke liye dhanyawad. Aap mujhe thoda samay dijiye taki main apke order ki jankari check kr sku.

I am unable to fetch any account from the given details. Please provide the correct details. So I can assist you better.

Maafi chahunga apke es registered mobile number se apke koe bhe order ke details check nahi kar pa raha hoon. Apse request karunga aap mujhe apna order number/sub order number/registered contact number share karein jisse main aapki behtar sahayata kar sakun!

********Hold**********

Please give me a moment, I will check it for you.
Aap mujhe kuch samay dijiye, taki apke order ki jankari check ki ja ske.

hold 2

I appologize for the delay, I am still working on your concern! Please allow me some more time!
Maafi chahuga, jankari check krne me thoda samay lag rha hai, Please mujhe thoda aur samay dijiye.


I will quickly check the information for you. Kindly allow 2-3 minutes.
We appreciate your cooperation here.
Aap 2-3 minute ka samay dijiye taki apke order ki jankari check ki ja ske.
Apke sahyog ki sarahna karte hain.


I apologize for the delay, I am still working on your concern! Please allow me some more time
Maafi chahuga jankari check krne me thoda samay lg rha hai, Please mujhe thoda aur samay dijiye.


No need to worry, you will be fully assisted.
Nischint rhe apki puri sahayta ki jayegi.


Thank you for your precious time!
Dhanyawaad samay dene ke liye.

There is no need to worry, I've done all possible things and I assure you'll receive your order as soon as possible.
Maafi chahunga apko preshani hui. Aap nishchint rhe apko order ki delivery jld hi krwayi jayegi.

How are you?
Sir mai acha hoon! Asha karte hoon aap or apka pariwar bhi acha or Surakshit hoga!

Unhold

We appreciate your patience!
Hum apki patience ka maan krte hai.

Further Assistance

Is there anything else I may assist you with?
Kya iske alawa main apki aur koi sahayta kar sakta hun?

Closing*************************

Asuvidha ke liye khed hai. Nishchint rahe, is par dhyaan diya jaega. humein sampark karne ke liye dhanyawaad! Apka din shubh rhe.

Mujhe khushi hue ke mai apko jaankare dai paya! Humse baat karne ke liye dhanyawaad! Surakshit rahen aur apka samay shubh rhe.

Apke traf se koi jawab na aane ki wajah se hum ye baatchit yahin band kr rhe hai. Aap humse phir se sampark kar sakte hain. Surakshit rahen aur apka din shubh rhe.

UD reschedule

The package was undelivered due to some Address Issues and we appologize for the inconvenience caused. We will deliver your order at the earliest. I am rescheduling your delivery it will take a maximum of 24-48 hours to re-attempts for delivery.

Mai apko btana chahuga ki apka order kisi kaaran undelivered hua hai par ap nishshcint rhiye mai apki delivery reschedule kar rha hu or apko 24 se 48 hours k ander delivery karva di jaayegi.

Ap nishshcint rhiye puri koshish ki jaayegi ki apko jald se jald delivery karva di jaayegi.

UD REASON******
Jesa ke check kar pa rha hu, apke order ki delivery poori nhi ho payi kyunki "REASON"
Please confirm krwaye ki kya apko courier partner se "DATE" ko koi call aaya tha delivery ke liye.

NON- SHIPPED WITHIN DDR*****
Sir, apka order jald hi bhej diya jaega aur apko email/sms ke maadhyam se ek update milega. saath hi mai apko batana chahunga ki main ab apka case manager hoon jo aapke order ka samay par Delivery sunishchit karega. main ye sunishchit karane ke lie kadi mehanat karoonga ki " (DDR mention on SF) " ko ya us se pehle aap tak pahunch jaye..

URGENT DELIVERY*****
Sir, Jese ki mai dekh pa rha hu apke order ki jo delivery date hai vo ......maximum samay hota hai lekin product ko pehle hi deliver krvane ki puri koshish ki jaayegi. Apki request ko forward kar diya gya hai or hmari team puri koshish kregi ki time se pehle apko apka order deliver ho jaaye.

SHIPPED product********
As I can check that your order is in transit. We are trying hard to deliver your order til "DATE".
You can also track your order by clicking here. https://m.snapdeal.com/myorders

Jaisa ki check kr pa rha hu, aapka order transit mein hai aur hum koshish kr rhe hai ki apka order " (DDR mention on SF) " tak deliver kr diya jaye ! Aap apna order bhi track kr skte hai, niche diye link par click karke . https://m.snapdeal.com/myorders

Your order has already been shipped. I will try that you get your order till "DATE".
You can also track your order by clicking here . https://m.snapdeal.com/myorders

Mai apko btana chahuga ki apka product already shipped ho chuka hai or puri koshish krege ki apko delivery date 05 Feb-07 Feb tak ya usse pehle deliver karva diya jaaye.
Aap apna order bhi track kr skte hai, niche diye link par click karke . https://m.snapdeal.com/myorders . https://m.snapdeal.com/myorders


BEYOND LATE********

Aapka order shipping mein thoda late hua hai, lekin chinta karne kee koi aavshyakta nahi hai, jaise ki main ab aapke order ka case manager hoon jo aapke order ka samay par delivery sunishchit karunga. Main yah sunishchit karane ke lie kadi mehanat karoonga ki yah "DATE " par ya usse pahle aap tak pahunchaya jae.

Delay in dispatch*******************

Asuvidha k liye maafi chahuga par jese ki dekh pa rha hu apka order delay hua hai par ap nishshcint rhiye apko jald se jald delivery karva di jaayegi. Apse request hain aap 24-48 hours ka wait kar lijiye apko update mil jayega.

stuck 2*******************

Sir, jese ki dekh pa raha hu apke order ki delivery me delay hui hai. Asuvidha ke liye khed hai. Nishchint rhe apke order ko jald se jald deliver krne ki puri koshish ki ja rhi hai. Aap apna order bhi track kr skte hai niche diye link par click krke https://m.snapdeal.com/myorders

Jaisa ki mai check kar pa raha hu, kuch courier reason ke karan order ko deliver nhi krwa paye hai or mai asuvidha ke lie maafi mangta hu. Apka concern update kar diya gya hai or hmari taraf se puri koshish ke jaegi ki apko order ki delivery attempt dubara karwae jae or hum koshish karenge ki apka order apko 24-48 hours ke andar deliver karaya jaye ap apne order ko track kar skte hai yha is link par click karke https://m.snapdeal.com/myorders


Exact date**********

Sir Mam, I can't commit the exact date of product delivery but our team is working hard to deliver your product at the earliest!
We will share a timely update to you over the email/SMS!
Apko koi exact date ki commitment ni kr payenge. Par aap nischint rahe humari team poori koshish kar rahi hai taki apke product ke delivery jald se jald karwayi ja ske. Hum apko Email/SMS ke dwara eske regarding update karenge.

Order verification*****************

Your order is one step away from confirmation and needs to be verified. We will call you in next 24 hours (between 9 AM and 9 PM )or you may receive sms or email to confirm your purchase . We may also auto verify your order and send you an order confirmation e-mail.

Apka order ek kadam dur hai confirmation ke liye or verified hone ke liye. Nischint rahe hum apko sms/e-mail ya call karenge (9AM se 9PM ke beech mai). hum apko order confirm hone ke baad apko mail/sms ke jariyai update bhi karenge.

OFD************
Mai apko btana chahuga ki jese ki mai dekh pa rha hu apka order aaj out for delivery hai or apko aaj sham tak delivery karva di jaayegi. Main apka case manager hu, meri puri responsibility hain apke order ki delivery ki app nischint rahiye.

COURIER BOY NUMBER

I am sorry for the inconvenience. Courier boy number is not available to us. No need to worry, they will contact with you while delivering your products.
Maafi chahuga courier boy ka number update nahi hai, aap nishchint rahiye delivery ke time courier boy apko call kar lenge.

I assure you that if your order's status is out for delivery, this means you will get it very soon! In fact, 95% of all orders get delivered within promised dates.
Mai apko batana chahunga ki agar apke order ka status out for delivery aa raha hai to iska matlab hai ki apka product apko jald hi prapt ho jayega. Mai apko ye bhi batana chahunga ki 95% orders ki delivery di gayi tareek me ho jati hai.

Apologize**********
-Firstly, I am sorry that the courier didn't deliver as promised after sending you the out for delivery message. While this is rare, it is really not the experience we want you to have.

Sir , as I can check that today our courier boy is out for delivery of your product. So I request you to please wait till the end of the day. We will try our level best to deliver your product by the end. Please be assured that the courier will call you before attempting delivery

CANCELLATION
Kya mai jaan skta hu ap order kyu cancel karna chahte hain?

Maafi chahunga ki aap is order ko cancel krna chahte hai ! Kya mai jaan skta hoon ki aap is order ko cancel ku krna chahte hai, Kuki ye humara one of the best selling product me se ek hai aur mujhe pura vishwas hai apko ye pasand bhi aaega.

Cancellation

Be assured I am taking your request for cancellation, however if in case delivery is attempted, you can refuse it at doorstep.

Nishchint rahiye , main apka cancellation ki request register kar rha hun agar apko delivery attempt hoti hai toh ap usi samay doorstep par order lene kai liye mna kar sakte hain.

Sir, maine aapke order ki cancellation request raise kar di hai. Agar courier boy aapko delivery ke lie call karta hai to aap delivery lene se manna kar dijiyega.
Sir, I raised a cancellation request from my end. If courier boy call you for delivery. You can refuse to take delivery.

I apologize cancellation is not possible now as the item has already shipped. I am raising the cancellation request, and if in case the courier partner attempts the delivery then you have to refuse it so that the order will be got cancel and after that your refund will be initiate by our team.

Maafi chahuga sir apka order abhi cancel nahi ho sakta ,bta na chahuga jesa ki main check kar pa raha hun apka order already dispatched hain. Agar aap order ko door step main lene se mna kar dete hain toh order cancel ho jaygea .

Once you refuse, we might take up to 6 business days to initiate your refund. The amount will be credited to your account within 7-10 business days after initiation.
ek baar jab aap mana kar dete hain, toh apka amount 6 business day main refund initiate ho jata hain . jiske baad apke account main 7-10 business days me aa jate hain.

**********************REFUND WHITHIN TAT *******************

I have checked the details and your refund was initiated on DATE by us and banks usually takes around TAT to reflect the amount in your account.
Don't worry sir/ma'am, your refund will reflect in your account soon.
If you do not get the refund within the timelines, please contact us. we will be happy to help you

jesa ki check kar pa raha hu, apka refund hmari traf se DATE ko initate kiya gaya hai. Apka bank is amount ko apke account mai show karne ke liye adhiktam samay TAT ka leta hai.
Aap nishchint rhe, apka amount jald hi apke account mai show ho jayega .
Agar apko diye gye samay ke anusar apka amount apke account mai show nahi hota to aap humein sampark kare hum apki help karenge, humein apki help karne mai behad khushi hogi.

*********************REFUND OUTSIDE TAT ******************

I have checked the details and your refund was initiated on DATE by us. I am really sorry that you did not get the refund till now
I would request you to please get in touch with your Bank and share this reference number RRN.
Please feel free to contact us again, if you do not get a resolution from the bank. we will be happy to help you

jesa ke check kar pa raha hu, apka amount hmari traf se DATE ko initate kiya gaya hai. Apka bank is amount ko apke account mai show karne ke liye adhiktam samay TAT ka leta hai. Maafi chaunga abhi tak apke account mai apka amount show nahi hua hai .Apse request karunga please aap ek baar apne bank se eske regarding contact kare is reference no. ke sath RRN
Agar bank se apko iske regarding help na mile to aap please humse dubara contact kre, apke help ke jayegi, humein behad khushi hogi apki help karne mein

Bank statement*************************

Jesa ke check kar pa raha hu, apka amount hmari traf se DATE ko initiate kiya gaya hai. agar abhi tak apke bank account me nahi aya hai apse request hain aap apni bank statement share kare date--- se ab tak ki taki team check kar k apki help kar paye or request karuga aap 24-48 hours ka wait kare.

I am sorry to note that you have still not received your refund which was processed on DD-MM-YY from our end. In order to investigate the matter further, I request you to kindly share a copy of your bank account/card statement for the period between the date of purchase of your order and the current date.


***************Pickup related********************

Pickup RESH

Mai apko batana chahuga mai apka return request reschedule kar rha hu or apke product ka 2 se 3 din mai pickup ho jaayega.

out for pickup ============================

Jesa ki main check kar pa raha hu, aaj apke product ka out for pickup hai. Aap sham tak ka wait kijye puri koshish ki jayegi apke product ka jald se jald pickup ho jaye. Jese hi product ka pickup ho jayega 24-48 hours me apko refund kai liye team se update kiya jayega.

Return request ***********

Return/ replacement process

May I know what is the exact problem you are facing regarding the product so that I will register your complaint.
Kya main jaan sakta hun aap product return kyu karna chahate hain product main kya problem hain?

I will register your complaint regarding this. Will you please tell me you want replacement or refund of this item?
Main apki complaint darj karuga iss issue kai liye , Kya main jaan sakta hun aap is item ko aap return karna chahte hai ya replacement chahte hain ?

I have taken your return/replacement complaint regarding this order, team will update you regarding this complaint within 24-48 hours. I appologize that you have faced this issue.
Nishchint rahiye main apke iss order kai liye return/ replacement request darj kar raha hun , Aapse request hain aap 24-48 hours ka wait kijiye team apko update kar degi.

PUC English********
As I can see here, the pickup of your item has been scheduled and it will be picked up within a maximum of 2-3 days . Your product will be picked by our courier partner "COURIER PARTNER NAME" I request you please keep your product in original packing.

Nishchint rahiye main apke iss order kai liye return/ replacement request darj kar raha hun ,"COURIER NAME "dwara 2se 3 din me apka product ka pickup ho jayega or sath hi request karuga product ko original packing kai sath pack kijyega.

APUC=====

Apko batana chahuga apka product pickup ho gya hai jesa ki apne bataya hai. Apse request hain aap pickup boy ka number bta dijiye or pickup receipt hamare email id help@snapdeal. par share kar dijiye apko hamare team se 72 hours main update mil jayega.


Refund when credit----

I would also like to confirm that once your product pickup will be done, the refund will be initiated. Once the refund is processed you will receive a notification confirming the same.

Replacement time.===========

I would also like to confirm that once your product pickup will be done, the replacement order will be initiated. Once the replacement is processed it will reach to you within maximum 4-7 working days.

Apko batana chahuga jese hi apka product ka pickup ho jata hain uske baad 4-7 working days main apko naya order mil jata hain.

Sorry but replacement is not available for this product.

Catp DENIAL*******
Maafi chahunga but apko same product deliver hua hai or good condition mai isliye return nhi ho paayega.

ABUSE
Meri apse request hai professional bhasha ka paryog kre.
Sir, I request you to please use professional language otherwise I have to close your chat.

CALL BACK

I would be able to response you over to chat only, I would like to request if you can share your concern via chat. I will be happy to help here.

Maafi chahuga mai apko whatsapp par jaankari dene k liye hi samarth hu.

If you want you can also contact our support team on 9212692126 for any queries related to snapdeal and our team will be definitly provide you with the best possible resolution. You can also choose "call me now" option in my order section.

Personal details asking*********

I really appologize but we are not authorized to share any personal information .
Maafi cahunga sir apni koi bhi personal details share karne ki anumati nahi hai hamare pass.

Appology******

Sorry, that you are facing such an issue. I have registered your complaint. I will personally work on this to resolve at the earliest.

Maafi chahunga apko pareshani hui, apki request register krdi gyi hai. Aap nishchint rhe apki complaint par mere dwara khud kaam kiya jayega taki jald se jald apko resolution diya ja ske.

Complaint taken****

Sorry, that you are facing such an issue. I have registered your complaint. Within 24-48 hours our team will update you regarding your complaint and I will personally work on this to resolve at the earliest.

Maafi chahuga apko preshani hui, apki complaint register krdi gyi hai. Apko team ki taraf se 24-48 hours ke andar apki complaint ke regarding update dai di jayege. Aap nishchint rhe apki complaint par mere dwara khud kaam kiya jayega taki jald se jald apko resolution diya ja ske.

Complaint highlighted********

Sorry, that you are facing such an issue. Your complaint is already registered and our team is working on it but don't worry I have again highlighted your issue to my team. Within 24-48 hours our team will update you regarding your complaint and I will personally work on this to resolve at the earliest.

Maafi chahunga apko preshani hui, apki complaint already register krdi gyi hai humare team use par kaam kar rahe hai par aap bilkul nischint rahe mane apka concern team ko dubara highlight kar deya hai. Apko team ke tarf se 24-48 hours ke andar apke complaint ke regarding update dai de jaege. Aap nishchint rhe apki complaint par mere dwara khud kaam kiya jayega taki jald se jald apko resolution diya ja ske.

PDWP====

I have registered your request. I'll share the proof of delivery with you once we get it from our courier partner within a maximum of 6 working days. In case you are still not able to locate your package, just let us know. We will look into the matter again and find a resolution for you.

first responce++++++++++++++++++++++++++

Maafi chahungiaaapko pareshani hue jesai ki check kar paa rahi hu aapka order 00/00/00 shadow fax ki taraf sai deliver show kar rha hai aap sai request karoongi aap apni family ya neighbor mai confirm karlai ki unhonai aap kai behalf pai aapka order to nahi liya

Maafi chahunga apko preshani hui, apki complaint register krdi gyi hai. 6 working days ke andr andr apko ek proof of delivery share ke jaege, agar apse usse agar nahi karenge to hamare team apke complaint par fise kaam karege. Aap nishchint rhe apki complaint par mere dwara khud kaam kiya jayega taki jald se jald apko resolution diya ja ske.


I have registered your request. I'll share the proof of delivery with you once we get it from our courier partner within a maximum of 6 working days. Meanwhile you can place another order.

I understand how you are feeling right now if I were at your place, I would have felt the same way. Your anger is obvious and your irritation is understandable but I am going to make sure to sort this issue as soon as possible. Please allow maximum 6 working days.

Maafi chahungi apko preshani hui, apki complaint register krdi gyi hai. 6 working days ke andr andr apko ek proof of delivery share ke jaege, agar apse usse agar nahi karenge to hamare team apke complaint par fise kaam karege. Aap nishchint rhe apki complaint par mere dwara khud kaam kiya jayega taki jald se jald apko resolution diya ja ske.

Empty parcel

We understand that you are facing issues with the delivery of your order. We are sorry for the inconvenience. Please give us a maximum of 7 days to investigate this issue. We will call or e-mail you with a resolution. Rest assured that we'll look into this matter very seriously and resolve your concern at the earliest.

Maafi chaunga apko asuvidha ka samna karna pdha hai, apke complaint registered kar di gayi hai, apse request karunga please aap hame 7 din ka samay dijiye, taki humare team apke complaint par investigate kar sake, Aap nishchint rhe apki complaint par mere dwara khud kaam kiya jayega taki jald se jald apko resolution diya ja ske.

Undertaking form*****************

We understand that you are facing issues with the delivery of your order. We need your cooperation in thoroughly investigating this matter. Request you to duly fill and sign the undertaking form.
Click here to download the form and send us back after filling all the details along with the 'Snapshots of outer and inner package with visible polybag Serial/Barcode number' for the detailed investigation within next 7 days.

Apko batana chahugi jesa ki main check kar pa rhain apko undertaking form diya gya hian mail par jisko apko download karna hain or bharna hian jo details apse mangi hain or uske baar apko wo wapsi usi main par share karna uske baad team apko 7 daus k ander update kar degi.

Fake

Snapdeal ki taraf se kabhi bhi paise ki demand nahi ki jati hai.
Main aapko batana chahunga ki ye calls aur messages Snapdeal ki taraf se nahi kiye gaye hai, ye sabhi fake calls hain.
Aapse request karunga ki aap inhe ignore kijiye kyuki Snapdeal ki taraf se koi bhi offer aapko call ke through nahi bataya jata hai. Hamare sabhi offers aapko website/app par hi show hote hain. Or please app inke sath apne koi bhi personal ya account details share mat kijiyega .
Or aap nischint rahe hamare concern team ke pass already aise cases escilated hain. Par tabtak apse request karunga aap inhe ignore kijiye or inke sath apne koi bhi personal ya account details share mat kijiyega.


Snapdeal guaranty****************************

Snapdeal ke sabhi seller best hain, or sare product bahut best and assured hain, apko product mai koe bhe pareshani nahi aaege. Or apko btana chaungi snapdeal ke return/replacement ke 7 din ke return/replacement policy hai, jo ke apke order deliver hone ke baadh shuru ho jate hai, agar apko order deliver hone ke baadh 7 din tak ke bhe poblem aate hai product mai to aap apne return/replacement complaint register krwa sakte hain.

Address changed

Jese ki mai check kar paa raha hoon apka order already packed/shipped ho chuka hai, maafi chahunga aap address mai koi changes nahi ho payenge. Aap courier boy se baat kar sakte hain.

CATP

Maafi chaungi apke order ke return/replacement request nahi lai paungi, kyuki jesa ke check kar paa rahe hoon apko order apko (---) ko delivered kiya gya tha, product ke 7 days easy return policy khatm ho chuki hai.
Eske (---) ke brand warrenty hai to apse request karungi please aap ek baar service center visit kejeyai, vo apke eske regarding poore help karenge. Agar apko wha se bhe koe help nahi melte hai to aap humse contact kejeyai unke denail letter ke sath, apke poore help ke jaege. Asuvidha ke liye khed hai.

Payment failure

Jese ki mai check kar paa raha hoon apke transaction unsuccessful rahe hai, par aap nischint rahe aagar apke account se apka amount deduct hua hai to vo apke same account mai adhiktum 72 hours mai khud initiate ho jaenge.

Snapdeal ke sabhi seller best hain, or sare product bahut best and assured hain, apko product mai koi bhi pareshani nahi aaege. Or apko btana chaunga snapdeal ke return/replacement ke 7 din ki return/replacement policy hai, jo ki apke order deliver hone ke baadh shuru ho jati hai, agar apka order deliver hone ke baadh 7 din tak koi bhi problem aati hai product mai to aap apne return/replacement complaint register krwa sakte hain.

Address changed

Jesa ke check kar paa rahe hoon apko order alrady packed/shipped ho chuka hai, maafi chaungi aap address mai koe changes nahi ho paenge. Aagar apka address near by hain jo aap change krna chahte hain toh aap delivery time courier boy se baat kar skate hain.

CATP

Maafi chahungi apke order ke return/replacement request nahi lai paungi, kyuki jesa ke check kar paa rahe hoon apko order apko (---) ko delivered kiya gya tha, product ke 7 days easy return policy khatm ho chuki hai.
Eske (---) ke brand warrenty hai to apse request karungi please aap ek baar service center visit kejeyai, vo apke eske regarding poore help karenge. Agar apko wha se bhe koe help nahi melte hai to aap humse contact kejeyai unke denail letter ke sath, apke poore help ke jaege. Asuvidha ke liye khed hai.

Payment failure

Jesa ke check kar paa rahe hoon apke transaction unsuccessful rahe hai, par aap nischint rahe aagar apke account se apka amount deduct hua hai to vo apke same account mai adhiktum 72 hours mai khud initiate ho jaenge.

Assistance

How may I assist you?
Main apki kya help kr skta hu?
kindly elaborate your concern so I assist you better!
Kirpya vistaar mai apna concern btae taki apko jankare de sakun!
If you have any concern/query related to Snapdeal please share so that I could assist you.
Agar aap snapdeal ke sambhandhit koe jaankare chate hain, kirpya mujhe btaen take apko jankare de sakun.
May I know your exact concern please?
Kya mai apka exact concern pta chl sakta hai?

1= EXTRA ASSURANCE FOR ANGRY CX
I understand how you are feeling right now if i were on your place i would have felt the same way . Your anger is obvious and your irritation is understandable but i am going to make sure to sort this issue as soon as possible. It's is my responsibility to help you.

Mai samaj sakta hu aap is time kaisa feel kar rhe hai. Agar mai aapki jagah hota to mai bhi same asa hi feel karta. Aapka gussa jayaz hai. Par mai aapko batana chahuga ye meri zimmedaari hai. Mai poori koshish karuga jald se jald iss issue ko resolve karu.

Your concern is justified and I understand how you are feeling right now. But be assured I will definitely help you regarding this because you are our most valuable customer and your chat landed on me so now it is my responsibility to help you.

Aapka concern jayaz hai. Mai samaj sakta hu aap is time kaisa feel kar rhe hai. Par aap bilkul nischint rhe, mai poori koshish karunga jald se jald iss issue ko resolve kar saku. Kyuki aap humare valueable customer hai. Aapki chat mere pass aai hai to ye meri responsibility hai jald se jald aapka issue resolve karva saku.

I will make sure that this should be your first and last bad experience with us and you won't face such problem in future. I really appologize that you are experiencing this problem. But I personally assure you that you won't come across such kind of inconveniences as we will work hard provide you the best services that you deserve.

Main ye sunishchit karunga ki ye hamaare saath aapaka pehala aur antim bura anubhav hoga. Aur aapako bhavishy mein aisi samasya ka saamana nahin karna padega. Main vaastav mein shama chaahata hoon ki aapko is samasya ka saamana kar rahe hain. Lekin main vyaktigat roop se aapako vishvaas dilaata hoon ki aap is tarah ki asuvidhaon ke beech nahin aaenge kyonki hum poori koshish karenge ki hum aapko best service provide kara pae jiske aap haqdaar hai.



I understand if we pay for something and we didn't receive what we really wanted, I would have also felt the same if I put myself at your situation and trust me this won't get unnoticed.

Main samajhata hoon ki agar ham kisee cheej ke lie bhugataan karate hain aur hamen vah praapt nahin hota hai jo ham vaastav mein chaahate the, to mujhe bhi aisa hi lagega yadi main khud ko aapaki sthiti mein rakhata hoon. Aap bilkul nischint rhae iss par dhyan diya jaega or ase problem aapko future mai face nhi karni padege.


There is no need to worry, I've done all possible things and I assure you'll receive your order to your door step as soon as possible.

Chinta karane kee koi aavashyakata nahin hai, mai poori koshish karuga jald se jald aapka order deliver karva saku.



Don't worry your money is safe with snapdeal trust pay policy , please allow us this maximum time to investigate on your complaint. You are our valuable customer, I will personally work on this to resolve at the earliest.

Chinta na karen aapaka paisa snapdeal trust pay polisee ke saath surakshit hai, krpaya hamen thoda samay dijiye. Taaki hum aapki shikaayat kee jaanch kar sake. Aap hamaare moolyavaan graahak hain, main jald se jald ise hal karane ke lie vyaktigat roop se kaam karoonga.

PRODUCT AVAILABLE ON WEBSITE
As I have checked that product which you want is available at our website and application and also serviceable at your pin code . I request you to place the order if you wish to place the order for the same . Please visit our Website/App and to order the required product.

OFDA

Sir as i can checked your order is at your destination city but our courier partner is unavailable to deliver your product at your specification given address so i request to you please self pickup your order from your nearest ........... courier center otherwise your order will be return back to the seller and get cancelled.

Maafi chahungi jesai ki check kar paa rahi hu aapkai area mai delivery service available nahi hai jiskai karan ye order aapko abhe tak deliver nahi ho paya hai aapko batna chahungi ki aapko ye order self pickup karna hoga nahi to aapka order cancel ho sakta hai.


RTO)

Sir, We apologize as we were not able to deliver your order even after multiple attempts. I request you to please place a fresh order with us.

Maafi chahungi apko preshani hui hamare courier partner kaee prayaaso ke baad bhee aapka order dene mein saksham nahin the isliye yeh order wapis ho chuka hai apse request krugi ap nya order place kare hmari puri kosish rhegi apka order jld se jld ap tak pahunchaya jaye.

(REVERT)
I apologize for the inconvenience you have experience
As I can check your order complaint is already raise and we are working on it we will revert you for this via email/sms within 24-48 hrs.

Maafi chahunga apko preshani hui.
jaisa ki mai check kar paa rha hua apke order ka complaint bna hu hai or ham ispe regular kaam kar rhe hai iske liye ham apko revert krege apki email/sms pe 24-48 hrs mai

(ASKING BANK DETAILS IN ENGLISH)
As I can check your order complaint is accepted and your refund amount is ready to initiate but We don't have your bank details. I request you to please share the bank details through email/app and then we will revert you for this via email/sms within 24-48 hrs.

(ASKING BANK DETAILS IN HINDI)
Jaisa ki mai check kar paa rhi hu apka order ki complaint accept ho chuki hai or refund amount ready hai initiate hone ko prantu hmare paas apki bank details available nhi hai. Apse request krugi ap apni bank details email/app ke madhyam se share kare or uske baad ham apko iske liye revert krege apki email/sms pe 24-48 hrs mai

(WANT SENIOR CALL)
I apologize senior is not available now, If you want to contact would request you to please share a mail on [email protected]
Main maafi chahta hoon ki senior abhi upalabdh nahin hai, Agar aap sampark karana chahate hain to kripeya aap [email protected] par ek mail saajha karne ka anurodh karenge.


(SNAPCASH/SPIN WHEEL)
Sir, I would like to inform you that the gamezone option has been discontinued as of now.
Sir, your coins are converted into Snapcash which you will be able to check in my profile in Snapcash tab.
Sir, I would like to inform you that the game zone option has been discontinued by our team, but don't worry, whenever it will be continued again, you will be able to see it on our website and application.
I really apologies we are not able check your account so if you will go through your snapdeal application. I request you to please check your snapcash in my profile
No need to worry,If you are unable to see your coins in your snapcash wallet option. I am taking your compliant regarding this and you will get an update on it with in 24 to 48 hours.

(PUC TO RPR)
Maafi chahungi aapko pareshani hue aapko batna chahungi jesai ki check kar paa rahi hu appkai product ka pickup ho chuka hai or 7 to 8 days lagtai hai humarai warehouse mai pouchnai kai ley uskai bad 24 hrs mai quality check hotai he aapka refund initiate kar diya jata hai.

(APUC)
I apologies for the inconvenience caused.I have updated your concern I request you to wait for 72 hrs you will get the update via sms/email

Maafi chahungi aapko pareshani hue kya mai jaan sakti hu aapkai product ka pickup kon se date ko hua hai or kya aapko pickup kai smaye koi courier recipt mili the ya fir aapkai pass courier partner ka contact number hai.
Maafi chahungi aapko pareshani hue aapka concern update kar diya gya hai aap sai request karoongi 72 hrs ka wait kare aapko sms/email kai dawar update kiya jayega.

(MANUAL)
I would like to inform you that after the delivery of the product you will get the manual with the product you can read the manual in the manual you will get the whole information regarding the product.

(POD DENIAL)
I Apologies for the inconvenience caused. As I can check your concern is already updated regarding this issue I request you to wait for 7 to 10 working days you will get the update via sms/mail.
Maafi chahungi aapko pareshani hue jesai ki check kar paa rahi hu aapka concern already update hai aap sai request karoongi 7 to 10 working days ka wait kare aapko sms/email kai dawra update kiya jayega.


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