Notes

I hope you are satified with the information shared by me and the way I talk.

Asha karta hu mere de ge jankari or mere baat karnai kai tarikai sai aap sehmat hongai.

maafi chahunga technical issue kai karan mai aapki call connect nhi pa rakha hu aap apna concern chat mai batain.

Nischint rahai mai apki complain lai raha hu or order replacement karwa dai ta hu, apko

Are you talking about this product
Aap isi product k baarai m baat kar rahai h-

Kya iske alawa snapdeal ke regarding main apki aur koi sahayta kar skta hun?

M

No need to worry, we are coordinating with delivery boy, you will get you order soon, our team is working hard to deliver your product at the earliest!

Kindly do not use this kind of language other wise you will be black listed from our side.

mai apki details fetch nhi kar pa raha hu. please proper details share karain.
Sir, aap please muje apnai product ke suborder id confirm kara dejiye jis mai apkai product ke details check kar pa au.

Sir, will you please tell me why you want to return this product?

Snapdeal sai related mai aapke koi help kar sakta hu?

Aap isi order k baarai m baat kar rahai hai-

Apka order -----sai shipped ho chuka hai aap nischint rahai apka order apko jald sa jald pouch jayai ga .

Aap nischint rahai mai delivery boy kai leye aap ke complain lai raha hu. apko 24-48 ghantai mai hamare team sai update aayai ga.

I apologies Sir but once regitered number cannot be change

mai aap sai hindi m he baat kar raha hu laikin mera fornt english mai he rahai ga.

aap nischint rahai mai khud aap kai product ka dhyan rahunga.

snapdeal sai related koi sahayata kar sakta hu?

aap please hamari website snapdeal.com mai ja kai yeh product check kar saktai hai.

aap jo product order karna chatai hai, us order kai nechai buy now ka option aa raha hoga .Buy now kai order pai click karain.
Next page mai aapko address fill karnai ko aayaiga , us mai apna address fill karain, then next page mai aap ko apna payment mode choose karna hai, aur apka order placed ho jayai ga.

nischint rahai mai nai aap ke complain apni team kai sath highlight kar diya hai, aap kai product ka jald sai jald pickup ho jayai ga.

Sir, Ap humare 9212692126 customer care number dwara contact kar sakte hain.

Sir aap nischint rahai mai nai aap ki complai apni team kai sath hightlight kar de gaye hai. Apko 24-48 ghantai mai hamari team ke taraf sai update aa jayai ga


Sir, senior bhi aapko wahi information daingai jo mai dai raha hu.

Maafi chaunga aap professional lamgiage ka use karai.

Jaisa ke mai dekh pa ra hua aapka order mumbai poch chuka hai, aap nischint rahai aapka order apko jald sai jald deliver ho jayai ga.

Don't worry sir, might be happen due to some technical issue.

Jaisai ke mai check kar pa raha hu aapnai -xxxxxxx ---- product order kara tha aur apko abhi apka order deliver nhi hua h.

chat id-
issue- refund related issue
status-close
action- whatsapp chat
comm- cx satisfied//information given// tat 7-10 days

chat id-DC17E9593F63F11
issue-where is my order
action-whatsapp chat// apology done// info shared// assurance
comm- product rto// apology done// info shared// assurance

chat id-
issue- cx want to change number
status-close
action- whatsapp chat
comm- information shared// cx shared alternate number


chat id-
issue- refund related issue
status-close
action- whatsapp chat
comm- cx refund already initiated //information shared//


chat id-E3040B1EB413D82
Issue: delivery related issue
Action: whatspp chat
communication: complain raised// info shared // tat asap


chat id-0F2E8CAB8837E2D
issue- pickup related issue
action- whatsapp chat// reschedule delivery// address confirm // pdd shared// fndr filled
comm- apology done// info shared// reschedule delivery // assurance


chat id- A1878B39A43385F
issue- refund related issue
status-close
action- whatsapp chat
comm- cx satisfied//information given// tat 24-48 hrs


chat id- 6A9BDA3FD1094C0
issue- product related issue
status-close
action- whatsapp chat
comm- cx satisfied//information shared

chat id-
Issue: incomplete query
status: closed
action: wahtsapp chat
comm: cx drop the chat

chat id-D3F67283917E812
issue- cx want replacement
action- whatsapp chat// complain raised// info shared// tat 24-48hrs
comm- complain raised// info shared// tat 24-48hrs


chat id- 231F63F18692F74
issue- return to rto
status-close
action- whatsapp chat
comm- complain raised//information shared

chat id-64136444FBE11A0
Issue: delivery related issue
status: open
Action: whatspp chat
communication: complain raised// info shared // tat asap


chat id- 7B8C8E5CACB546C
issue- product related issue
action- whatsapp chat
comm- info shared// cx satisfied

chat id-50207710CC7B0AC
issue- not shared
action- whatsapp chat//
comm- regards// confirming order but cx not confirmed

chat id-3D8440008B909EC
issue- refund related issue
action-whatsapp chat
comm- regards// no reply


chat id- 788F36141DF09AD
issue- refund related issue
action- whatsapp chat
comm- complain raised// info shared// asking for bank details

chat id-AD5226188E05BB9
Issue: product already picked up but not updated(APUC case)
status-open
Action: whatsapp chat// RL filled// APUC marked//pick up boy no.-0141 717 3501

chat id- 19647D197CCBDEE
issue- cx want to replace the item due to small size
status- open
acton- whatsapp chat
comm- complain raised// ask cx to wait 24-48 hrs


chat id-4C680A79B881352
issue- cx want to change address
action- whatsapp chat
comm- complain raised// info shared// address changed

chat id-9E2E0088FA866FB
issue- cx want to know about his address for placed order
action-whatsapp chat
comm- info shared// address confirm

chat id-
issue- pick up related
action- whatsapp chat
comm-complain raised// info shared// tat asap

chat id-82DE094E329BB1A
issue- payment related issue
action- whatsapp chat
comm- info shared// coordinate with delivery boy


chat id-625437D6EB791FE
issue- cx want refund
action- whatsapp chat
comm- complain raised// info shared// request accepted

chat id-7F3CF1DAB90BFC4
issue- pickup related issue
action- whatsapp chat
comm- apology done// info shared// out for pickup

chat id-4889C98425EA4D6
issue-cx want refund
action-whatsapp chat// info shared//tat 24-48 hrs
comm- complain raised// info shared// tat 24-48 hrs