Notes

Hi, Greeting of the day! I am Naman, How can I help you today?

Namashkar! Mai Naman aapki snapdeal se sambandhit mai apki kya sahayata kar sakta hu.

chat id-
issue-
action- whatsapp chat// info shared//
comm-info shared//

Sir, apko batana chahunga aap hamare website "www.snapdeal.com" mai ja kai apna mann pasenda order choose kar kai

Are you talking about this product-
Aap esi product ke baat kar rahai h-

Aap sai request hai aap please apna order confirm karain.

Thanks for confirming your product.
Product confirm karanai kai leye dhanawaad.

Don't worry I am updating your concern, Please share your email id.
Sir, jaisa ke mai check kar pa raha hu hamarai panel mai apkai account ke bank details nahi hai. Aap please muje apne email id confirm karain "" mai apkai mail id mai ek mail send kar raha hu aap please us email mai apni bank details

Don't worry I am taking care of your case. Your complain is updated, you will get your product as soon as possible.

Ok I am sending you a mail, please reply on that and fill your account details

Thank you for sharing details.
RPI
Mam, mai apko batana chahunga ke apkai case par investigation kartai huai team nai kuch transaction error payai hongai, iileye apke return request close kar de gaye thi, aap nischint rahai mai apke complain dubara highlight kar raha hu. Aap nischint rahai 24-48 ghantai apko mere team ke taraf sai update mil jayai ga.

Mai apsai request karta hu aap snapdeal application mai ja kai my order section mai ja kai suborder id check kar saktai hai aur please mujesai suborder id share karain.

Ok, I am arranging your call back, Please share your contact number.
Our team will contact you in 1 hour.

Due to technical issue I am not able see you screenshot, kindly elaborate your concern.

Maafi chahunga technical issue kai karan mai aapka screenshot nhi dekh pa raha hu please apne email id text mai likh kai dai.

Maafi chahte hain prantu apko btana chahunga ki me keval chat ke madhayam se apki sahayta kar paunga yadi possible hai to apse nivedan hai apna issue chat dwara share karen mujhe khushi hogi apki sahayta karne mein.

Nischint rahai mai apki de gye jankari ko updoad kar raha hu.

Thik hai sir, mai aap ke call back ke request forward kar daita hu, apko hamarai team kai taraf sai 1 ghantai mai call back aa jaiyai ga, aap please apna number hamarai sath share karain.

I hope you are satified with the information shared by me and the way I talk.

Don't worry sir, I am updating your complain. Will you please let me know in which mode you want your refund- UPI/ Bank Transfer/ Amazon Pay.

Jaisa ke mai check kar pa raha hu, apka product aaj out for delivery hai, apko aaj he hamarai courier boy ke taraf sai deliver kai related call ayai ga aap please courier boy kai sath coordinate karai, aur apka product apko deliver kara diya jayai ga.

As I can see here, the pickup of your item has been schedule and it will be picked up within a maximum of 48hours from the "EKART_DSQC" courier partner.

Assurance
Sir, nischint rahai aap sai request hai mere dwara de gye email par image upload kar de jiye, apka order jald sai jald pick up kar liya jayai ga.apke complain mere pass aye hai mai persionally apke complain lai raha hu aur apko nischint rahai apko, koi problem nhi hoge.

hindi


Aapse request hain ki mujhe aapna alternate number share karain jis number mai aap call back chahtai hain.

Nischint rahai mai apki complain lai raha hu aur apka order replacement karwa raha, please muje aap muje details share karai, aap kon sa colour chaiye , size number taaki next time apko asuvidha na ho.

Nischint rahai mai apki complain lai raha hu, apki de gye details mai nai upload kar de gye hai, aur mai apka order replacement ke request lai raha hu, apko 24-48 ghantai mai apka product pickup ho jayai ga aur 5-7 din mai apko apka naya order delivered bhi ho jayai ga





Nischint rahai mai apki complain lai raha hu or order replacement karwa dai ta hu, apko

Are you talking about this product
Aap isi product k baarai m baat kar rahai h-

Kya iske alawa snapdeal ke regarding main apki aur koi sahayta kar skta hun?

Kindly do not use this kind of language other wise you will be black listed from our side.

mai apki details fetch nhi kar pa raha hu. please proper details share karain.

Sir, will you please tell me why you want to return this product?

Snapdeal sai related mai aapke koi help kar sakta hu?

Aap isi order k baarai m baat kar rahai hai-

Apka order -----sai shipped ho chuka hai aap nischint rahai apka order apko jald sa jald pouch jayai ga .

Aap nischint rahai mai delivery boy kai leye aap ke complain lai raha hu. apko 24-48 ghantai mai hamare team sai update aayai ga.

I apologies Sir but once regitered number cannot be change

mai aap sai hindi m he baat kar raha hu laikin mera fornt english mai he rahai ga.

aap nischint rahai mai khud aap kai product ka dhyan rahunga.

snapdeal sai related koi sahayata kar sakta hu?

aap please hamari website snapdeal.com mai ja kai yeh product check kar saktai hai.

aap jo product order karna chatai hai, us order kai nechai buy now ka option aa raha hoga .Buy now kai order pai click karain.
Next page mai aapko address fill karnai ko aayaiga , us mai apna address fill karain, then next page mai aap ko apna payment mode choose karna hai, aur apka order placed ho jayai ga.

nischint rahai mai nai aap ke complain apni team kai sath highlight kar diya hai, aap kai product ka jald sai jald pickup ho jayai ga.

Sir, Ap humare 9212692126 customer care number dwara contact kar sakte hain.

Sir aap nischint rahai mai nai aap ki complai apni team kai sath hightlight kar de gaye hai. Apko 24-48 ghantai mai hamari team ke taraf sai update aa jayai ga


Sir, senior bhi aapko wahi information daingai jo mai dai raha hu.

Maafi chaunga aap professional language ka use karai.

Jaisa ke mai dekh pa ra hua aapka order mumbai poch chuka hai, aap nischint rahai aapka order apko jald sai jald deliver ho jayai ga.

Don't worry sir, might be happen due to some technical issue.

Jaisai ke mai check kar pa raha hu aapnai -xxxxxxx ---- product order kara tha aur apko abhi apka order deliver nhi hua h.

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Mam mai apko batana chahunga ke koi snapdeal ka naam use kar kai apkai sath fraud karna cha raha hai, snapdeal apnai customer ko kisi bhi prakar ka offer call ya sms kar kai nahi batata, snapdeal k sare offers hamari website ya phir application par hi dikahaye jate hain, aapse request hai ki please aisi call pe apni kisi bhi prakar ki account details share na karein aur na hi kisi prakar ki amount pay karein.

Mai apka thanks karna chahunga ki aapne is prakar ki jankari hamare sath share kari, maine aapka feedback bhi le lia hai aur team k sath share jarur karunga, taki aise logon k khilaaf sakht action lia jaye.