Notes

Sir , Apko btana chahunga humara customer care number hai - 9212692126 or aap call back ki request bhi kr skte hai my order section se.

I request you to please contact on 92126 92126 its our customer helpline number.

Screenshot not find========
Maafi chahugi technical limitation kai kaaran ham screenshot check nahi kar sakte hian, apse request hain kirpya type karke bataye.

Maafi chahugi technical limitation kai kaaran ham pic send nahi kar sakte hian.

How may i assist you?
Main apki kya help kr skta hu ?

Asking details *******

Sure I will help you, Please share your Order/Suborder/Registered Contact Number, So that I can assist you!
Bilkul main apki help karugi, Aapse request hai ki aap apna order number/sub order number/registered contact number share karein jisse main aapki behtar sahayata kar sakun!

Without sharing any details I can not help you. Please share your Order/Suborder/Registered Contact Number, So that I can assist you better!
Bina details se main apki help nahi kar paugi ,Aapse request hai ki aap apna order number/sub order number/registered contact number share karein jisse main aapki behtar sahayata kar sakun!

I request you please provide me the order id of the product.

Are you talking about this order?
Kya aap iss order ki baat kar rahe hain?

Just a reminder for you to answer.
Ye apke jawab dene ke liye ek reminder hai.

Thank you for sharing detail with us! Please allow me sometime to check information for you.
Details dene ke liye dhanyawad. Aap mujhe thoda samay dijiye taki main apke order ki jankari check kr sku.
I am unable to fetch any account from the given details. Please provide the correct details. So I can assist you better.

Maafi chahungi apke es registered mobile number se apke koe bhe order ke details check nahi kar pae rahe hoon. Apse request karungi aap mujhe apna order number/sub order number/registered contact number share karein jisse main aapki behtar sahayata kar sakun!

********Hold**********

Please give me a moment, I will check it for you.
Aap mujhe kuch samay dijiye, taki apke order ki jankari check ki ja ske.

hold 2

I apologize for the delay, I am still working on your concern! Please allow me some more time!
Maafi chahuga, jankari check krne me thoda samay lag rha hai, Please mujhe thoda aur samay dijiye.

I will quickly check the information for you. Kindly allow 2-3 minutes. We appreciate your cooperation here.
Aap 2-3 minute ka samay dijiye taki main apke order ki jankari check ki ja ske. Apke sahyog ki sarahna karte hain.

I apologize for the delay, I am still working on your concern! Please allow me some more time
Maafi chahuga jankari check krne me thoda samay lg rha hai, Please mujhe thoda aur samay dijiye.

No need to worry, you will be fully assisted.
Nischint rhe apki puri sahayta ki jayegi.

Thank you for your precious time!
Dhanyawad samay dene ke liye.

There is no need to worry, I've done all possible things and I assure you'll receive your order as soon as possible.
Maafi chahunga apko preshani hui.Aap nishchint rhe apko order ki jldi hi krwayi jayegi.
How are you?

Sir mai acche hoon! Asha karte hoon aap or apka pariwar bhe accha or Surakshit hoaga!

Unhold

We appreciate your patience!
Hum apki patience ka maan krte hai.

Furthur Assistance

Is there anything else I may assist you with?
Kya iske alawa main apki aur koi sahayta kar sakti hun?

Incovenience closing

I am sorry for the inconvenience caused. Rest assured, this will be taken care of. Thank you for contacting us! Have a good day!
Asuvidha ke liye khed hai. Nishchint rahe, is par dhyaan diya jaega. humein sampark karne ke liye dhanyavaad! Apka din shubh rhe.

I am glad, I was able to provide the information. Thank you for chatting with us. Stay safe and have a good day!
Mujhe khushi hue ke mai apko jaankare dai paya! Humse baat karne ke liye dhanyavaad! Surakshit rahen aur apka samay shubh rhe.

No response closing

We are closing this conversation because of no response from your side. You may contact us again. Stay safe and have a good day!
Apke traf se koi jawab na aane ki wajah se hum ye baatchit yahin band kr rhe hai. Aap humse phir se sampark kar sakte hain. Surakshit rahen aur apka din shubh rhe.

UD reshudule

The package was undelivered due to some Address Issues and we apologize for the inconvenience caused. We will deliver your order at the earliest. I am rescheduling your delivery it will take a maximum of 24-48 hours to re-attempts for delivery.

Mai apko btana chahugi ki apka order kisi kaarad undelivered hua hai par ap nishshcint rhiye mai apki delivery reschedule kar rhi hu or apko 24 se 48 hours k ander delivery karva di jaayegi.



Ap nishshcint rhiye puri koshish ki jaayegi ki apko jald se jald delivery karva di jaayegi.

UD REASON******
Sir Mam, jesa ke check kar pa rhi hu, apke order ki delivery poori nhi ho payi kyunki REASON
Please confrim krwaye ki kya apko courier partner se DATE ko koi call aaya tha delivery ke liye.

NON- SHIPPED WITHIN POD
Mai apko btana chahugi ki apka order shipped hote hi apko update aajyega email or sms k dawara or ap nishchint rhiye puri koshish ki jaayegi ki apko delivery date 03 Feb-05 Feb se pehle delivery karvayi jaaye.

URGENT DELIVERY
Sir, Jese ki mai dekh pa rhi hu apke order ki jo delivery date hai vo ......maximum samay hota hai lekin product ko pehle hi deliver krvane ki puri koshish ki jaayegi. Apki request ko forward kar diya gya hai or hmari team puri koshish kregi ki time se pehle apko apka order deliver ho jaaye.

SHIPPED WITHIN POD
Mai apko btana chahugi ki apka product already shipped ho chuka hai or puri koshish krege ki apko delivery date 05 Feb-07 Feb tak ya usse pehle deliver karva diya jaaye.
(NOT shipped for lockdown)
Sir, Your product will be shipped soon and you will get an update via Email & SMS.
Also, I am your case Manager now who will ensure timely delivery of your product. As you already know govt impose lockdown in some areas so the delivery of your product might get delayed but I will work hard to ensure it reaches you on or before <Date>.

(NOT shipped for lockdown in Hindi)

Aapka order jald hee bhej diya jaega aur aapko email aur sms ke dwara update milega.
saath hee, main ab aapki case manager hoon jo aapke order ka samay par delivery sunishchit karega. jaisa ki aap pahle se hee jaante hain ki sarkaar kuch areas mein lockdown kar rahi hai, to hamen product ki delivery main delay ho sakta hai prantu main yah sunishchit karne ke lie kadee mehanat karoongi ki yah <Date> par ya usse pahle aap tak pahunch jae.

(Shipped for lockdown)

Sir, I am your case manager assigned on the particular order and I will ensure the timely delivery of your product. As of now, Your order is in Transit and will reach on or before "Delivery Date" as promised. However as per current situation there is lockdown in some areas so the delivery of your product might get delayed.

You can also track your order by clicking here . https://m.snapdeal.com/myorders

(Shipped for lockdown in Hindi)

Main dekh sakati hoon ki aapka order transit mein hai aur main aapki case manager hoon or mai aapke order ka samay par delivery sunishchit karungi. jaisa ki aap pahle se hee jaante hain ki sarkaar kuch areas mein lockdown kar rahi hai, to hamen product ki delivery main delay ho sakta hai prantu main yah sunishchit karane ke lie kadee mehanat karoongi ki yah <date> par ya usse pahle aap tak pahunchya jaye.

ap apne order ko track kar skte hai yha is link se
https://m.snapdeal.com/myorders


BEYOND LATE
Asuvidha k liye maafi chahugi par jese ki dekh pa rhi hu apka order delay hua hai par ap nishshcint rhiye apko jald se jald delivery karva di jaayegi.

Exact date

Sir Mam, I can't commit the exact date of product delivery but our team is working hard to deliver your product at the earliest!
We will share a timely update to you over the email/SMS!


Sir Mam, Apko koi exact date ki commitment ni kr payenge. Par aap nischint rahe hmari team poori koshish kar rahi hai taki apke product ke delivery jald se jald karwayi ja ske. Hum apko Email/SMS ke dwara eske regarding update karenge.

Order verification

Your order is one step away from confirmation and needs to be verified. We will call you in next 24 hours (between 9 AM and 9 PM )or you may receive sms or email to confirm your purchase . We may also auto verify your order and send you an order confirmation email.

Apka order ek kadm duur hai hai confermation ke leyai or verified hone ke leyai. Nischint rahe hum apko sms/email ya call karenge (9AM se 9PM ke beech mai). hum apko order confim hone ke baadh apko mail/sms ke jariyai update bhe karenge order confirm hone ke baadh.


OFD
Mai apko btana chahugi ki jese ki mai dekh pa rhi hu apka order aaj out for delivery hai or apko aaj sham tak delivery karva di jaayegi.Main apki case Manager meri puri responsibility hain apke order ki delivery ki app nischint rahiye .

COURIER BOY NUMBER

I am sorry for the inconvenience. Courier boy number is not available with us. No need to worry they will contact with you while deliver your products.
Maafi chahugi courier boy ka number update nahi hain, Aap nishchint rahiye delivery time courier boy apko call kar lege.

Say - Sir/Ma'am, I assure you that if your order's status is out for delivery, this means you will get it very soon! In fact, 95% of all orders get delivered within promised dates

Apologize - Firstly, I am sorry that the courier didn't deliver as promised after sending you the out for delivery message. While this is rare, it is really not the experience we want you to have.

Sir , as I can check that today our courier boy is out for delivery of your product. So I request you to please wait till the end of the day. We will try our level best to deliver your product by the end. Please be assured that the courier will call you before attempting delivery

CANCELLATION
Sir, Kya mai jaan skti hu ap order kyu cancel karna chahte ho?

Cancellation

Be assured Sir, I am taking your request for cancellation, however if in case delivery is attempted, you can refuse it at doorstep.

Nishchint rahiye Sir, Main apki cancellation ki request register kar rhi hun agar apko delivery attempt hoti hai toh ap usi samay doorstep par order lene kai liye mna kar sakte hain.

I apologize cancellation is not possible now as the item has already shipped. I am raising the cancellation request, and if in case the courier partner attempts the delivery then you have to refuse it so that the order will be got cancel and after that your refund will be initiate by our team.

Maafi chahugi sir apka order abhi cancel nahi ho sakta ,bta na chahugi jesa ki main check kar pa rahi hun apka order already dispatched hain. Agar aap order ko door step main lene se mna kar dete hain toh order cancel ho jaygea .

Once you refuse, we might take up to 6 business days to initiate your refund. The amount will be credited to your account within 7-10 business days after initiation.
ek baar jab aap mana kar dete hain, toh apka amount 6 business day main refund initiate ho jata hain . jiske baad apke -account main7-10 business day aa jata hain.

**********************REFUND WHITHIN TAT *******************

I have checked the details and your refund was initiated on DATE by us and banks usually takes around TAT to reflect the amount in your account.
Don't worry sir/ma'am, your refund will reflect in your account soon.
If you do not get the refund within the timelines, please contact us. we will be happy to help you

Sir Mam, jesa ki check kar pa raha hu, apka refund hmari traf se DATE ko initate kiya gaya hai. Apka bank is amount ko apke account mai show karne ke liye adhiktam samay TAT ka leta hai.
Aap nishchint rhe, apka amount jald hi apke account mai show ho jayega .
Agar apko diye gye samay ke anusar apka amount apke account mai show nahi hota to aap humein sampark kare hum apki help karenge, humein apki help karne mai behad khushi hogi.

*********************REFUND OUTSIDE TAT ******************

I have checked the details and your refund was initiated on DATE by us. I am really sorry that you did not get the refund till now
I would request you to please get in touch with your Bank and share this reference number RRN.
Please feel free to contact us again, if you do not get a resolution from the bank. we will be happy to help you

Sir Mam, jesa ke check kar pa rahi hu, apka amount hmari traf se DATE ko initate kiya gaya hai. Apka bank is amount ko apke account mai show karne ke liye adhiktam samay TAT ka leta hai.Maafi chaunga abhi tak apke account mai apka amount show nahi hua hai .Apse request karunga please aap ek baar apne bank se eske regarding contact kare is reference no. ke sath RRN
Agar bank se apko iske regarding help na mile to aap please humse dubara contact kre, apke help ke jayegi, humein behad khushi hogi apki help karne mein


***************Pikcup related********************

Pickup RESH

Mai apko btana chahugi mai apki return request reschedule kar rhi hu or apka 2 se 3 din mai pickup ho jaayega.

out for pickup ============================

Jesa ki main check kar pa rahin aaj apke product ka out for pickup hain aap sham tak ka wait kijye puri koshish ki jayegi apke product ka jald se jald pickup ho jaye. Jese hi product ka pickup ho jayega 24-48 hours main apko refund kai liye team se update kiya jayega.

(PSAC Covid-19)

Sir, There is a delay in delivery of your product due to lockdown imposed by Govt. We apologies and will deliver your product as soon as situation improves.

You can also track your order by clicking here https://m.snapdeal.com/myorders


(PSAC Covid-19 hindi)

Sarkaar dwara lagye gye lockdown ki wajah se order ko deliver krane mai delay hua hai. Maafi chahte hai asuvidha ke liye, jaise hee sthiti mein sudhaar hota hai ham jld he apke order ko deliver karege.

Ap isko track kar sakte hai ish link pe click karne ke baad https://m.snapdeal.com/myorders


(Pickup For lock down)

There is a delay in pickup of your product due to lockdown imposed by Govt. We apologies and will pick your product as soon as situation improves.

(Pickup For lock down hindi)

Sarkaar dwara lagye gye lockdown ki wajah se order ko pickup karene mai delay hua hai. Maafi chahte hai asuvidha ke liye, jaise hee sthiti mein sudhaar hota hai ham jld he apke order ka pickup karege.


Return request ***********

Return/ replacment process

Will you please tell me what problem you are facing regarding the product so that I will register your complaint.
Kya main jaan sakti hun aap product return kyu karna chahate hain product main kya problem hain?

I will register your complaint regarding this will you please tell me you want replacement or refund of this item?
Main apki darj karugi iss issue kai liye , Kya main jaan sakti hun aap is itme ko return ya replacement kya chahte hain ?

I have taken your return/replacement complaint regarding this order, team will upate you regarding this complaint within 24-48 hours. I apolozies that you have faced this issue.
Nishchint rahiye main apke iss order kai liye return/ replacement request darj kar rahin hun , Aapse request hain aap 24-48 hours ka wait kijiye team apko update kar degi.

PUC English
Sir, As I can see here, the pickup of your item has been schedule and it will be picked up within a maximum of 2-3 days . Your product will be picked up by our courier partner by .............I request you please keep your product in original packing.

APUC=====

Apko batana chahugi apak product pickup ho gya hian jesa ki pane bataya hain apse request hain aap pickup boy ka number bta dijiye or pickup receipt hamare email id help@snapdeal. par share kar dijiye apko hamare team se 72 hours main update mil jayega.

Nishchint rahiye main apke iss order kai liye return/ replacement request darj kar rahin hun ,-----courier team dwara 2se 3 din me apka product ka pickup ho jayega or sath hi request karugi product ko original packing kai sath pack kijyega.

Refund when credit----

I would also like to confirm that once your product pickup will done and has gone through a successful quality check, the refund will be initiated. Once the refund is processed you will receive a notification confirming the same.

Replacement time.===========

I would also like to confirm that once your product pickup will done and has gone through a successful quality check, the replacement order will be initiated. Once the replacement is processed it will reaches to you within maximum 4-7 working days.

Sorry but replacement is not available for this product.

DENIAL
Maafi chahungi but apko same product deliver hua hai or good condition mai isliye return nhi ho paayega.

MANUAL READ
Mai apko btana chahugi ki jab apko product delivered hoga us samay apko manual milega ap usko read kijiyega.

ABUSE
Meri apse request hai professional bhasha ka paryog kre.
Sir, I request you to please use professional language otherwise I have to close your chat.

TRUSTPAY
Sir, Mai apko btana chahugi ki snapdeal mai 7 days ki return policy hai.

CALL BACK

Sir, I would be able to response you over to chat only, I would like request if you can share your concern via chat. I will be happy to help here.

Sir, If you want you can also contact are support team on 9212692126 for any query's related to snapdeal and our team will be defiantly provide you with the best possible resolution. You can also choose call me now option in my order section.

Personal details asking

I really apologies but we are not authorized to share any personal information .
Maafi cahungi sir apne koe bhe personal details share karne ke anumate nahi hai hamare pass.

Apology

Sorry, that you are facing such an issue. I have registered your complaint. I will personally work on this to resolve at the earliest.

Maafi chahungi apko preshani hui, apki request register krdi gyi hai. Aap nishchint rhe apki complaint par mere dwara khud kaam kiya jayega taki jald se jald apko resolution diya ja ske.

Complaint taken

Sorry, that you are facing such an issue. I have registered your complaint. Within 24-48 hours our team will update you regarding your complaint and I will personally work on this to resolve at the earliest.

Maafi chahugi apko preshani hui, apki complaint register krdi gyi hai. Apko team ke tarf se 24-48 hours ke andar apke complaint ke regarding update dai de jaege. Aap nishchint rhe apki complaint par mere dwara khud kaam kiya jayega taki jald se jald apko resolution diya ja ske.

Complaint highlighted

Sorry, that you are facing such an issue. Your complaint is already registered and our team is working on it but don't worry I have again highlighted your issue to my team. Within 24-48 hours our team will update you regarding your complaint and I will personally work on this to resolve at the earliest.

Maafi chahungi apko preshani hui, apki complaint already register krdi gyi hai humare team use par kaam kar rahe hai par aap bilkul nischint rahe mane apka concern team ko dubara highlight kar deya hai. Apko team ke tarf se 24-48 hours ke andar apke complaint ke regarding update dai de jaege. Aap nishchint rhe apki complaint par mere dwara khud kaam kiya jayega taki jald se jald apko resolution diya ja ske.

PDWP====

I have registered your request. I'll share the proof of delivery with you once we get it from our courier partner within a maximum of 6 working days. In case you are still not able to locate your package, just let us know. We will look into the matter again and find a resolution for you.

I have registered your request. I'll share the proof of delivery with you once we get it from our courier partner within a maximum of 6 working days. Meanwhile you can place another order.

I understand how you are feeling right now if I were at your place, I would have felt the same way. Your anger is obvious and your irritation is understandable but I am going to make sure to sort this issue as soon as possible. Please allow maximum 6 working days.

Maafi chahungi apko preshani hui, apki complaint register krdi gyi hai. 6 working days ke andr andr apko ek proof of delivery share ke jaege, agar apse usse agar nahi karenge to hamare team apke complaint par fise kaam karege. Aap nishchint rhe apki complaint par mere dwara khud kaam kiya jayega taki jald se jald apko resolution diya ja ske.

Empty parcel

We understand that you are facing issues with the delivery of your order. We are sorry for the inconvenience. Please give us a maximum of 7 days to investigate this issue. We will call or email you with a resolution. Rest assured that we'll look into this matter very seriously and resolve your concern at the earliest.

Maafi chaungi apko asuvidha ka samna karna pdha hai, apke complaint registered kar de gae hai, apse request karungi please aap hame 7 din ka samay dejeyai, taki humare team apke complaint par investigate kar sake, Aap nishchint rhe apki complaint par mere dwara khud kaam kiya jayega taki jald se jald apko resolution diya ja ske.

COD showing free but still delivery charges..

Sir/Mam If delivery charges are showing fee for your order, then it is free but as I can check you have choose cash on delivery option as a payment mode, so for choosing that option you have to pay processing fees which is dependent upon your area Pincode, so this is that processing fees.
Also I want to tell you if you choose a prepaid option as a payment mode you no need to pay this processing fees, in prepaid mode there are no processing fees.

Sir/Mam apko btana chaungi agar apko delivery prabhaar neshulk dekh rahe hai, to apke delivery prabhaar bilkul neshulk he hai, par jesa ke check kar pa rahe hoon apne order ke bhughtaan ke leyai cash on delivery vikalp chuna hai, es vikalp ko chunne ke leyai apko ek processing bhughtan chukana padhta hai, ye wahi bhughtan hai.
Apko btana chaungi agar aap ese bhughtan ke leyai prepaid vikalp chunte to apko ye bhugtan nahi chukana padhta, esme ye bhugtaan neshulk hai.

As I can check that you have place order through COD that's why you have to pay dispatch/shipping charges it depends upon your area Pincode, it is free in prepaid orders.
Jesa ke check kar paa rahe hoon apne apna order COD ke through place kiya hai esleyai apko esmai dispatch/shipping charges dene padh rahe hain, ye apke area ke pincode par depend karte hain, ye charges repaid orders ke leyai nahi hai.

200 rupees offer

Sir/Mam it is 200 rupees offer which means up to 200 rupees discount. In this offer, you will get an instant discount of 10% which is dependent upon your product price on which you are applying this offer and also in this offer you will get a maximum discount of up to 200 rupees only.

When you go on payment option their you got on option apply promo code their you have to apply this coupon.

Sir/Mam Apko btana chaungi, 200 rupees ka jo offer hai, uska matlb 200 rupay tak ka chooth, es offer mai apko turanth 10% ke chooth melaige, jo ke apke product ke keemath par nerbhar karege, es offer mai apko adhiktm 200 rupay tak ke he chooth melege.

Fake

Snapdeal ki taraf se kabhi bhi paise ki demand nahi ki jati he.
Main aapko batana chahungi ki ye calls aur messages Snapdeal ki taraf se nahi kiye gaye hai ye sabhi fake calls hain.
Aapse request karungi ki aap inhe ignore kijiye kyuki Snapdeal ki taraf se koi bhi offer aapko call ke through nahi bataya jata hai. Hamare sabhi offers aapko website/app par hi show kartein hain.or please app enke sath apne koe bhe personal ya account details share mat kejeyaiga .
Or aap nischint rahe hamare concern team ke pass already ese cases escalte hain. Par tabtak apse request karungi aap enhe ignore kijiye or enke sath apne koe bhe personal ya account details share mat kejeyaiga.

Snapdeal ke sabhi seller best hain, or sare product bahut best and assured hain, apko product mai koe bhe pareshani nahi aaege. Or apko btana chaungi snapdeal ke return/replacement ke 7 din ke return/replacement policy hai, jo ke apke order deliver hone ke baadh shuru ho jate hai, agar apko order deliver hone ke baadh 7 din tak ke bhe poblem aate hai product mai to aap apne return/replacement complaint register krwa sakte hain.

Address changed

Jesa ke check kar paa rahe hoon apko order already packed/shipped ho chuka hai, maafi chahungi aap address mai koe changes nahi ho paenge. Aap courier boy se baat kar sakte hian.

CATP

Maafi chaungi apke order ke return/replacement request nahi lai paungi, kyuki jesa ke check kar paa rahe hoon apko order apko (---) ko delivered kiya gya tha, product ke 7 days easy return policy khatm ho chuki hai.
Eske (---) ke brand warrenty hai to apse request karungi please aap ek baar service center visit kejeyai, vo apke eske regarding poore help karenge. Agar apko wha se bhe koe help nahi melte hai to aap humse contact kejeyai unke denail letter ke sath, apke poore help ke jaege. Asuvidha ke liye khed hai.

Payment failure

Jesa ke check kar paa rahe hoon apke transaction unsuccessful rahe hai, par aap nischint rahe aagar apke account se apka amount deduct hua hai to vo apke same account mai adhiktum 72 hours mai khud initiate ho jaenge.

Snapdeal ke sabhi seller best hain, or sare product bahut best and assured hain, apko product mai koe bhe pareshani nahi aaege. Or apko btana chaungi snapdeal ke return/replacement ke 7 din ke return/replacement policy hai, jo ke apke order deliver hone ke baadh shuru ho jate hai, agar apko order deliver hone ke baadh 7 din tak ke bhe poblem aate hai product mai to aap apne return/replacement complaint register krwa sakte hain.

Address changed

Jesa ke check kar paa rahe hoon apko order alrady packed/shipped ho chuka hai, maafi chaungi aap address mai koe changes nahi ho paenge.

CATP

Maafi chahungi apke order ke return/replacement request nahi lai paungi, kyuki jesa ke check kar paa rahe hoon apko order apko (---) ko delivered kiya gya tha, product ke 7 days easy return policy khatm ho chuki hai.
Eske (---) ke brand warrenty hai to apse request karungi please aap ek baar service center visit kejeyai, vo apke eske regarding poore help karenge. Agar apko wha se bhe koe help nahi melte hai to aap humse contact kejeyai unke denail letter ke sath, apke poore help ke jaege. Asuvidha ke liye khed hai.

Payment failure

Jesa ke check kar paa rahe hoon apke transaction unsuccessful rahe hai, par aap nischint rahe aagar apke account se apka amount deduct hua hai to vo apke same account mai adhiktum 72 hours mai khud initiate ho jaenge.

Assistance

How may I assist you?
Main apki kya help kr skti hu?
kindly elaborate your concern so I assist you better!
Kirpya vistaar mai apna concern btae taki apko jankare de sakun!
If you have any concern/query related to Snapdeal please share so that I could assist you.
Agar aap snapdeal ke sambhandhit koe jaankare chate hain, kirpya mujhe btaen take apko jankare de sakun.
May I know your exact concern please?
Kya mai apka exact concern pta chl sakta hai?

1= EXTRA ASSURANCE FOR ANGRY CX
I understand how you are feeling right now if i were on your place i would have felt the same way . Your anger is obvious and your irritation is understandable but i am going to make sure to sort this issue as soon as possible. Its is my responsibility to help you.

Mai samaj sakta hu aap is time kaisa feel kar rhe hai. Agar mai aapki jagah hota to mai bhi same asa hi feel karta. Aapka gussa jayaz hai. Par mai aapko batana chahuga ye meri zimmedaari hai. Mai poori koshish karuga jald se jald iss issue ko resolve kar pau.

Your concern is justified and I understand how you are feeling right now. But be assured I will definitely help you regarding this Because you are our most valuable customer and your chat landed on me so now is my responsibility to help you.

Aapka concern jayaz hai. Mai samaj sakta hu aap is time kaisa feel kar rhe hai. Par aap bilkul nischint rhae, mai poori koshish karuga jald se jald iss issue ko resolve kar saku. Kyuki aap humare valueable customer hai. Aapki chat mere pass aai hai to ye meri responsibility hai jald se jald aapka issue resolve karva saku.

I will make sure that this should be your first and last bad experience with us and you won't face such problem in future. I really apologize that you are experiencing this problem. But I personally assure you that you won't come across such kind of inconveniences as we will work hard provide you the best services that you deserve.

Main yeah sunishchit karoonga ki yah hamaare saath aapaka pahala aur antim bura anubhav hoga. Aur aapako bhavishy mein aisee samasya ka saamana nahin karana padega. Main vaastav mein shama chaahata hoon ki aapko is samasya ka saamana kar rahe hain. Lekin main vyaktigat roop se aapako vishvaas dilaata hoon ki aap is tarah kee asuvidhaon ke beech nahin aaenge kyonki hum poori koshish karege ki hum aapko best service provide kara pae jiske aap haqdaar hai.



I understand if we pay for something and we didn't receive what we really wanted, I would have also felt the same if I put myself at your situation and trust me this won't get unnoticed.

Main samajhata hoon ki agar ham kisee cheej ke lie bhugataan karate hain aur hamen vah praapt nahin hota hai jo ham vaastav mein chaahate the, to mujhe bhee aisa hee lagega yadi main khud ko aapakee sthiti mein rakhata hoon. Aap bilkul nischint rhae iss par dhyan diya jaega or ase problem aapko future mai nhi karni padege.


There is no need to worry, I've done all possible things and I assure you'll receive your order to your door step as soon as possible.

Chinta karane kee koee aavashyakata nahin hai, mai poori koshish karuga jald se jald aapka order deliver karva saku.



Don't worry your money is safe with snapdeal trust pay policy , please allow us this maximum time to investigate on your complaint. You are our valuable customer, I will personally work on this to resolve at the earliest.

Chinta na karen aapaka paisa snapdeal trust pay polisee ke saath surakshit hai, krpaya hamen thoda samay dijiye. Taaki hum aapki shikaayat kee jaanch kar sake. Aap hamaare moolyavaan graahak hain, main jald se jald ise hal karane ke lie vyaktigat roop se kaam karoonga.

PRODUCT AVAILABLE ON WEBSITE
As I have checked that product which you want is available at our website and application and also serviceable at your pin code . I request you to place the order if you wish to place the order for the same . Please visit our Website/App and to order the required product.

OFDA

Sir as i can checked your order is at your destination city but our courier partner is unavailable to deliver your product at your specification given address so i request to you please self pickup your order from your nearest ........... courier center otherwise your order will be return back to the seller and get cancelled.

RTO)
Maafi chahungi apko preshani hui hamare courier partner kaee prayaaso ke baad bhee aapka order dene mein saksham nahin the isliye yeh order wapis ho chuka hai apse request krugi




ap nya order place kare hmari puri kosish rhegi apka order jld se jld ap tak pahunchaya jaye.

(REVERT)
I apologize for the inconvenience you have experience
As I can check your order complaint is already raise and we are working on it we will revert you for this via email/sms within 24-48 hrs.

Maafi chahunga apko preshani hui.
jaisa ki mai check kar paa rha hua apke order ka complaint bna hu hai or ham ispe regular kaam kar rhe hai iske liye ham apko revert krege apki email/sms pe 24-48 hrs mai

(ASKING BANK DETAILS IN ENGLISH)
As I can check your order complaint is accepted and your refund amount is ready to initiate but We don't have your bank details. I request you to please share the bank details through email/app and then we will revert you for this via email/sms within 24-48 hrs.

(ASKING BANK DETAILS IN HINDI)
Jaisa ki mai check kar paa rhi hu apka order ki complaint accept ho chuki hai or refund amount ready hai initiate hone ko prantu hmare paas apki bank details available nhi hai. Apse request krugi ap apni bank details email/app ke madhyam se share kare or uske baad ham apko iske liye revert krege apki email/sms pe 24-48 hrs mai

(WANT SENIOR CALL)
I apologize senior is not available now, If you want to contact would request you to please share a mail on [email protected]
Main maafi chahta hoon ki senior abhi upalabdh nahin hai, Agar aap sampark karana chahate hain to kripeya aap [email protected] par ek mail saajha karne ka anurodh karenge.