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<img class="featurable" style="max-height:300px;max-width:400px;" itemprop="image" src="https://www.attorneykennugent.com/wp-content/uploads/2021/06/personal-injury-attorney-georgia-ken-nugent-scaled.jpg" alt="Personal Injury Lawyers in Atlanta, Georgia - Car Accident Attorney Atlanta"><span style="display:none" itemprop="caption">Kenneth Scott Nugent - Atlanta, Georgia Lawyer - Justia</span>
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<h1 style="clear:both" id="content-section-0">7 Easy Facts About Attorney Ken Nugent Will Work Hard For Your Rights Shown<br></h1>
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<p class="p__0">With Amelia handling our phones, we are now prepared to upskill half of our receptionists to serve as case supervisors. That would never have been an alternative without Amelia coming onboard." Incorporating advanced AI and Natural Language Understanding, Amelia's cognitive brain can acknowledging changed contexts, user intent, emotions and more.</p>
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<p class="p__1">To build the very best possible case, the law firm's clients are asked to input their details into an electronic health journal daily to assist case supervisors track injuries that may not show up immediately following an accident. Some injuries develop with time. Amelia also helps customers with their inquiries through web chat, and supports Consumption Specialists by gathering initial info from web visitors prior to routing them to the appropriate person.</p>
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<p class="p__2">Amelia serves the site's 40,000 regular monthly visitors and is the first point-of-contact for 100% of incoming calls from the firm's 25 different phone lines. Amelia manages more than 20,000 calls monthly, which represents 75% of all calls, from end-to-end. In addition, the law practice saves $10,000 regular monthly by layering Amelia into its after-hours phone system in lieu of an after-hours contracting answering service.</p>
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<h1 style="clear:both" id="content-section-1">All about Ken Nugent Injury Attorney - Lawyers Directory<br></h1>
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<p class="p__3">At Kenneth S. Nugent, P.C. Found Here at Law, Amelia helps her human associates with: Amelia takes the pressure off of hectic case supervisors by automatically replying to concerns through a client portal. By minimizing case supervisors of easy, repetitive tasks, Amelia allows them to focus many of their time on constructing the finest possible cases for their clients.</p>
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<p class="p__4">Amelia assists customers navigate through the client website and assists them keep this important record up to date to support their case. She likewise keeps track of the information that is inputted into the health record so that any substantial updates can be intensified to the case supervisor to step in as required.</p>
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<p class="p__5">Amelia has actually become the first point of contact for clients over the phone. She has the ability to determine a claim and instantly link the client to the pertinent member of the group handling the case. Amelia also assists customers log into the client portal, goes over the client's most current medical professional gos to, shares legal team info and reminds customers of upcoming visits.</p>
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