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The Importance of Responding to Problems With Rental Properties - A Stitch in Time
Effective home property management requires managers/owners to respond promptly to tenant complaints when problems are reported. more info need to respond like it were their very own home. Failing to manage problems is good for listing of reasons tenants start searching for new places to reside in. And right this moment it's actually a renters market, since there are many empty rental units on the market.
I speak consequently for this as I was renting a house when several problems developed. The owner/landlord didn't answer problems he considered "nice to have" features however, not requirements. A couple examples:
- When I moved in I quickly learned the sprinkler system had several leaks and many sprinkler heads were busted off of the pipes. I complained as well as the owner said he'd care for it. This continued for a lot of months. I finally got sick and tired with dragging the hose around to water and paying a higher water bill (sprinkler system was on reclaimed water), so I informed him that I stopped watering. He still didn't fix it, and the yard began to die. Not wanting my dogs to trace in mud, I reluctantly learned how to fix the device. The landlord didn't even offer to cover the various!
- Another example is the place the water softener salt tank cracked and leaked. Again he didn't respond for months. I got tired of waiting and patched the tank with a few plastic and epoxy. It was clear my landlord didn't care as long as he didn't think your house was in urgent need for repair.
Home property management is all about looking after the tenants needs and, when the manager is not the owner, ensuring that they're meeting the owners' expectations. In my second example the salt water leaked on top of the garage floor and rusted the new water heater, which rusted through and failed several months later. About 6 months next the bottom of the garage door became so rusty it did start to falter. I'm sure between the two problems my landlord spent at the very least $600, when he might have fixed it using a part of plastic and epoxy. He would have prevented the extensive damage. It's important for that non-owning home property manager to not let problems become bigger problems. A well maintained house will generate the owner or home property manager's client more revenue.
The phrase is valid "a stitch with time saves nine." That same stitch can keep a contented tenant inside a rental unit for a long time. And long-term tenants should be the goal of each and every home property management professional, owner or not.
My Website: http://www.masonre.com.au/
     
 
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