Notes
Notes - notes.io |
afreen-----IN22012223022239606783----status check-----cx want fast delivery ----agent share info as per tat so process error
wyam---IN22012109545987203601---customer not aware cancellation---need to improve revert handling also share some feedback lines and avoid hold------cx want to know about cancellation reason and want to reinstate cancel order info share as per policy
IN22010412385629529675---rukshar--cx cancel the order want to know abot refund-cx want refund as soon as possible cuz he want to buy another product agent share the tat as per policy cx not agreed ---need to share more feedback lines and be more polite and avoid hold
simran---IN22010501235174060545---cx want to know about refund status ----info shared as per policy ----need to avoid long hold also share some feedback lines.
rukhsar--IN22011520574779872939---cx want to know about order status -----info shared as per policy -----need to share more feedback lines -----process
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