Notes

Namaskar! Main Pinky apki aaj kya sahyata kr skti hu?

Pinky.koli@123

Opening:-

Hi, Greeting of the day! I am Pinky, How can I help you today?

unable to check above chat.

Details:-

1) I apologies for the inconvience. I request you please share your Order / Suborder / Registered Contact Number, So that I can assist you better!

I apologies you are facing such an issue. I request you please share your Order / Suborder / Registered Contact Number, So that I can assist you better!


2) Sure I will help you, Please share your Order/Suborder/Registered Contact Number, So that I can assist you!

Bilkul main apki help karugi, Aapse request hai ki aap apna order number/sub order number/registered contact number share karein jisse main aapki behtar sahayata kar sakun!

Maffi chaugi apko presani hue. Aapse request hai ki aap apna order number/sub order number/registered contact number share karein jisse main aapki behtar sahayata kar sakun!

Order confirming:-

Are you talking about this order?

Kya aap iss order ki baat kar rahe hain?

Thanks:-

Thank you for sharing detail with us! Please allow me sometime to check information for you.

Details dene ke liye dhanyawad. Aap mujhe thoda samay dijiye taki main apke order ki jankari check kr sku.

Order confirming:-

Thank you for order confirming! Please allow me sometime to check information for you.

Order confirm krwane k liye dhanyawad. Aap mujhe thoda samay dijiye taki main apke order ki jankari check kr sku.

Hold 1:-

Please give me a moment, I will check it for you.

Maffi chaugi apko presani hue. Aap mujhe kuch samay dijiye, taki apke order ki jankari check ki ja ske.


Aap mujhe kuch samay dijiye, taki apke order ki jankari check ki ja ske.

Hold 2:-

I apologize for the delay, I am still working on your concern! Please allow me some more time!

Maafi chahugi, jankari check krne me thoda samay lag rha hai, Please mujhe thoda aur samay dijiye.

OR

I will quickly check the information for you. Kindly allow 2-3 minutes. We appreciate your cooperation here.

Aap 2-3 minute ka samay dijiye taki main apke order ki jankari check ki ja ske. Apke sahyog ki sarahna karte hain.

Reminder:-

Just a reminder for you to answer.

Yeh ap k dwab dene k liye ek reminder hai.

Further Assistance:-

Is there anything else I may assist you with?

Kya iske alawa main apki aur koi sahayta kar sakti hun?

Closing:-

I am glad, I was able to provide the information. Thank you for chatting with us. Stay safe and have a good day!

Mujhe khushi hue ke mai apko jaankare dai paya! Humse baat karne ke liye dhanyavaad! Surakshit rahen aur apka samay shubh rhe.

No response closing:-

We are closing this conversation because of no response from your side. You may contact us again. Stay safe and have a good day!

Apke traf se koi jawab na aane ki wajah se hum ye baatchit yahin band kr rhe hai. Aap humse phir se sampark kar sakte hain. Surakshit rahen aur apka din shubh rhe.




I am sorry for the inconvenience caused. Rest assured, this will be taken care of.
Thank you for contacting Snapdeal. Have a nice day!

Aasuvidha ke liye humein khed hai. Nischint rhe es pr dyan diya jaae ga. Humse baat karne ke liye dhanyavaad! Surakshit rahen aur apka samay shubh rhe.

For Snapdeal related queries, feel free to reply us, we assure that we will assist you better.Thank you for contacting us! Have a good day!

Apko btana chaugi ap snapdeal k concern k regarding kbhi v humse baat kr skte hai. Humse baat karne ke liye dhanyavaad! Surakshit rahen aur apka samay shubh rhe.
****************************************


Cust Concern – cx want to know about his order ////
Action Taken – replied on whatsapp
communication- cx stop responce// chat drop

**********************************

call back:-
If you want you can also contact are support team on 9212692126 for any query's related to snapdeal and our team will be defiantly provide you with the best possible resolution. You can also choose call me now option in my order section or You can write us on e-mail on [email protected] asking for a callback.

Apko btana chahunga humara customer care number hai - 9212692126 or aap call back ki request bhi kr skte hai my order section se or ap hme mail v kr skte hai hmari mail id [email protected] pr call back k regarding.


***************************************
I am only able to speck in Hindi or English. I request you please share your concern in Hindi or English.

Pickup:-

Mai apko btana chahugi mai apki return request reschedule kar rhi hu or apka 2 se 3 din mai pickup ho jaayega.

As I check your pickup request is already reschuled so, I request you plaese wait 2-3 days.

As I check your return request is already register so, I request you plaese wait 2-3 days.

Jesa ke check kar pa rahe hoon, apke order ka pickup scheduled krwa deya gya hai, esme maximum 2-3 din ka samy lagega.


Jesa ki mai check kr paa rhi hu apki pickup ki request alraedy register hai. Apse request hai ap 2-3 din wait kr lijiye.

Jesa ki mai check kr paa rhi hu apki pickup ki request already rescheduled hai. Apse request hai ap 2-3 din wait kr lijiye.
*************************************

Delivery:-

As I check your delivery request is already reschuled so, I request you plaese wait 24-48 hours.

*************************************

Extra

There is no need to worry, I've done all possible things and I assure your issue will be reslove as soon as possible.

Chinta karane kee koee aavashyakata nahin hai, mai poori koshish karugi jald se jald aapka issue reslove karva saku.

***************************************

Refund after pickup:-

When your order will be pickup your order have a qulaity check and after quality check will be completed your refund will be initiate after 24 hours.

Apko btana chaugi jese he ap k order ka pickup complete hoga ap k order ka ek quality check hoga or quality check complete hone k 24 hours baad apka refund initiate kiya jata hai.

***************************************

"● What is Snapcash?
○ Snapcash is your shopping currency at Snapdeal. You can use Snapcash for buying your favorite products through Snapdeal.
● How can I earn Snapcash?
○ You can earn Snapcash by signing up, referring new users, playing games on Snapdeal, placing orders on Snapdeal and lot more.
● How can I use my Snapcash?
○ You can use your Snapcash to buy products through Snapdeal only.
● Will the promotional Snapcash points be refunded on order cancellation?
○ Yes, the promotional Snapcash points once redeemed for an Order can be refunded back for a fixed validity if the Order is returned or cancelled.
● Can I use other offers along with Snapcash?
○ Yes, you can use a promo code along with Snapcash as a payment mode.
● Can I use Snapcash on COD orders?
○ Yes, Snapcash can be applied on COD orders as well.
● Can my Snapcash be gifted to other users?
○ No, you can’t gift your Snapcash to any other user.
● Where can I check my Snapcash balance?
○ You can check your Snapcash balance and transaction history on the Snapcash tab in My Accounts section. "

Multiple order:-

As I check you have multiple order with this name so, I request you please share your exact order id.

Apko btana chahugi jesa ki mai check kr paa rhi hu apki order list mai es name se bhot sare order hai. Apse request krugi ap apni exact order id share kr dijiye.

***************************************
Complaint already register:-

Jesa ki mai Check kr paa rhi hu ap k es order pr complaint already register hai or hmari team ap k concern pr already kaam kr rhi hai. Apse request hai. Ap 24-48 hours ka wait kr lijiye.

I apologies for the inconvenience. As I check your complaint was already register and our team is working on it.

I request you plaese wait 24-48 hours for team updation.

I am also escalating your issue to my refund team so, I request you please wait 24-48 hours.

**************************************
Images/screenshort:-

Maffi chaugi hum ap k dwara share ki geh imgaes nhi dekh skte.

Maffi chaugi technical limitation ki vjha se hum ap k dwara send kiye geh screenshot or images nhi dekh skte. Apse request hai apna concern likh kr btae.




I apologies due to technical limitation we are not authorize to see any screenshot or images. I request you plaese share your concern in text.

**************************************
Bank details:-

As I can check that your refund is not initiated from our end because your account details are not present here, So I request you to please share your bank details with us, for that I am sending you mail, please reply on that mail with the account details.


I apologies we are not authorize to update your bank details so, I request you to please share your bank details with us, for that I am sending you mail, please reply on that mail with the account details.





I apologies we are not authorize to update your bank details so, I request you to please share your bank details on the same emil which isalready send by me on your email id.

**************************************

Snapdeal product and offer:-

I would like to inform you that over all product and offer are available on our website www.snapdeal.com or snapdeal app. Please visit our Website/App to order the required product .

Apko btana chaugi hmare sbhi product and offer hmari website www.snapdeal.com or snapdeal app pr available hai. Apse request hai ap hmari website or app visit kr lijiye.


***************************************

Refund already intiated {Complaint taken}:-

I have checked the details and your refund was initiated on ***** by us. I am really sorry that you did not get the refund till now. I have taken your refund complaint so, I request you please wait 24-48 hours.

Jesa ke check kar paa rahi hoon apka amount hmarae tarf se ****** ko initate kiya gae hai. Apka bank apke account mai. Maafi chaungi abhi tak apke account mai apka amount show nahi hua hai. Mai apki refund ki complaint register kr rhi hu. Apse request hai ap 24-48 hours tk wait kr lijiye.


***************************************
Bank statement:-

Apko btana chaugi maine apko already mail apki mail id pr share kr di hai. Apse request hai aap apne bank statement PDf form mai 05/01/2022 se lekar aaj tak ki date ki share kr dijiye.

I would like to inform you that I have send you the email regarding bank statement. I request you to please share your bank statement in PDF form.

***************************************

Refund asking:-

I am taking your complaint. May I know your want refund or replacement?

I am taking your refund request. May I know from which mode of payment you need your refund Bank refund, UPI or Amazon?

Mai apki complaint register kr rhi hu. Kya ap mujeh bta skte hai apko refund chaeye ya replacement?

Mai apki refund ki complaint le rhi hu. Kya mai jaan skti hu ki ap kis mode of payment se refund lena chate hai Bank refund, UPI or Amazon?



I would like to inform you that I am send you a message. I request you please open that message and register your complaint and also share your order images.




Cust Concern – cx want to know about his order //// Action Taken – replied on whatsapp communication- cx stop responce// chat drop ********************************** May I know your exact concern related to snapdeal order?

Pickup:- Mai apko btana chahugi mai apki return request reschedule kar rhi hu or apka 2 se 3 din mai pickup ho jaayega. As I check your pickup request is already reschuled so, I request you plaese wait 2-3 days.

As I check your return request is already register so, I request you plaese wait 2-3 days. Jesa ke check kar pa rahe hoon, apke order ka pickup scheduled krwa deya gya hai, esme maximum 2-3 din ka samy lagega.


Jesa ki mai check kr paa rhi hu apki pickup ki request alraedy register hai. Apse request hai ap 2-3 din wait kr lijiye.

Jesa ki mai check kr paa rhi hu apki pickup ki request already rescheduled hai. Apse request hai ap 2-3 din wait kr lijiye. ************************************* Delivery:-

As I check your delivery request is already reschuled so, I request you plaese wait 24-48 hours. ************************************* Extra

There is no need to worry, I've done all possible things and I assure your issue will be reslove as soon as possible.

Chinta karane kee koee aavashyakata nahin hai, mai poori koshish karugi jald se jald aapka issue reslove karva saku. *************************************** Refund after pickup:-

When your order will be pickup your order have a qulaity check and after quality check will be completed your refund will be initiate after 24 hours.

Apko btana chaugi jese he ap k order ka pickup complete hoga ap k order ka ek quality check hoga or quality check complete hone k 24 hours baad apka refund initiate kiya jata hai. *************************************** refund after pickup:-

I would like to inform you that I am send you a message. I request you please open that message and register your complaint and also share your order images. "● What is Snapcash? ○ Snapcash is your shopping currency at Snapdeal. You can use Snapcash for buying your favorite products through Snapdeal. ● How can I earn Snapcash? ○ You can earn Snapcash by signing up, referring new users, playing games on Snapdeal, placing orders on Snapdeal and lot more. ● How can I use my Snapcash? ○ You can use your Snapcash to buy products through Snapdeal only. ● Will the promotional Snapcash points be refunded on order cancellation? ○ Yes, the promotional Snapcash points once redeemed for an Order can be refunded back for a fixed validity if the Order is returned or cancelled. ● Can I use other offers along with Snapcash? ○ Yes, you can use a promo code along with Snapcash as a payment mode. ● Can I use Snapcash on COD orders? ○ Yes, Snapcash can be applied on COD orders as well. ● Can my Snapcash be gifted to other users? ○ No, you can’t gift your Snapcash to any other user. ● Where can I check my Snapcash balance? ○ You can check your Snapcash balance and transaction history on the Snapcash tab in My Accounts section. "