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No response by customer, so call disconnected after giving 3 warnings.
Language issue
Customer was not available at given location when delivery partner tried to deliver product.
Customer refused to receive product
Fake remarks updated by DP, assured Customer that it will never happen agAIN, product added into cart. and told customer to place a fresh order, assurance given.
Call me back
Wrong number, customer refuses that he placed any order
Customer put call on hold during giving info, so disconnected the call after giving 3 warnings.
customer using abusive Language
irate customer barraging on whole call
customer return order due to delay
customer has only query about his another order, info given
customer ask about another order, info given TAT shared
customer told to return order//info given// complaint taken// TAT shared// told to wait // cx agreed
customer ask about refund// info given// complaint taken// TAT shared// told to wait // cx agreed
http://172.16.201.107:8080/agent-dashboard/cspl.php
notes.io/7WEA
SALES AGGREGATOR id
[email protected]
anantpal@4521
SALES PANEL LINK
http://cc.snapdeal.com/home#/myOrders
FB RTO FORM
https://docs.google.com/forms/d/e/1FAIpQLSdHnWGKa3MN_ciN1rjth1tjJVIAM9QgGMJ8ylFJO5F4Ho1xOQ/viewform?gxids=7628
[email protected]
http://192.168.1.111/
[email protected]
diksha@2311
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